SkyJoy User Reviews

Customer Experience

Positive experience23.1% of reviews
Neutral3.8% of reviews
Negative experience73.1% of reviews

~ Based on 26 written reviews from the US App Store.

Is SkyJoy Safe?

SkyJoy appears safe based on user ratings. AppsHunter Safety Score for SkyJoy is 90/100.

This assessment is based on 164 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.0% of ratings point to a safe experience
4.3% of ratings suggest some concerns
6.7% of ratings point to a risky experience

~ Based on 164 App Store ratings for SkyJoy.

Is SkyJoy Legit?

SkyJoy appears legitimate, with a few gaps. AppsHunter Legitimacy Score for SkyJoy is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bangkok to Krabbi and return

No problems, no issues. It was fine. Mind you, the corporate theme song played on a loop could drive one mad.

Warning: Surveillance tech included!

This app includes a sniffer to conduct surveillance on you. It checks your internet connection to see whether you are using a vpn or a proxy or similar.

Happy

I am happy with the flight. Nice and quick. Service was good.

Worst app

Honestly I never experienced a more terrible app. Why do I feel like I’m on temu?! I’m spent hundreds of dollars on flights and I can barely find my booking details. Stop making it look cheap!!! We need it to work and be user friendly!!

Useless

Mega useless

Useless App

It won’t let me log in, says there’s an ‘issue’. Doesn’t recognise my code, can’t reset it as it apparently won’t recognise my phone number. Not impressed.

Fast and easy to use

Very easy to use retro claim to get points on past flights. Make sure you verify your account first and claim within 90 days after the flight is completed!

Terrible support policy

SkyJoy doesn’t support changing your phone number, but it requires an OTP to login. This makes the app useless if you change your phone number. When asking their support, they say the only option is to close the account

Đổi ưu đãi nhưng ko dùng được

Mình dùng điểm đổi voucher Highland Coffee. App hiện voucher nhưng địa điểm để đổi voucher thì ghi là Grand Stella. Cả Hà Nội chỉ có thể đến Hồng Hà, Ba Đình để đổi. Liên hệ tổng đài Got It từ 20/10, admin trực Zalo bảo mình chờ. Mình chờ đến 5/11 vẫn ko giải quyết xong cho mình. Mình ko nhắn thêm tin Zalo chắc admin cho mình vào dĩ vãng luôn à?

Cho đến 11/11, admin đã trả lời nhưng vấn đề của mình vẫn ko được giải quyết. Phần thông tin đổi voucher vẫn hiện là đến Grand Stella.

Cốc cafe ko đáng bao nhiêu nhưng mình thấy cách xử lý của các bạn quá ko ổn và lâu. Từ 20/10 đến 5/11 nếu mình ko chủ động nhắn tin thì chắc cũng chẳng giải quyết.

Ai có điểm thì đừng đổi quà voucher, có thể mất điểm còn mất thời gian liên hệ tổng đài Got It như mình.
Show more

Worst Scam Airline

This airline just uses every opportunity to scam as much money out of you as possible. The website in English is set up to try and trick you to miss out your middle name so they can charge you at the airport to change it. And they clearly know this as the check in guy asked in a happy manner about it when checking in an was disappointed when we had filled it all out correctly. But then force you to check in luggage and then try the same thing again closer to the plane. Also just ridiculously disorganized and always delayed.
Show more

Incredibly poor

2 hours delayed, like others got forced to check in a bag for 350k dong. As we are English he assumed we’d entered my middle name incorrectly without looking (we had entered it correctly) but the con is so engrained in staff it’s automatic for them!

The loyalty app doesn’t reflect loyalty. Very poor.
Show more

Bad using

I did gain access to my membership account 2 times only with the app???!!!

What a scam

I book everything, absolutely no rewards, says my ID code is invalid, delete Thị’s app immediately

Daily check in

Cannot check in daily on new version

Bad services

App not working without notices!!!!!

Vietjet The worst customer service in the world

This is airline is not doing really well in terms of service, their flight os always delayed without any notification, they don’t reply to emails, they can’t speak English and many more .

Stupid app

Seems like nobody works here. I want to register an account, they asked for a phone number to send OTP code but I’ve waited for 1000 years without a fk stupid sent yet.

Nice app, good try

I downloaded the app 6 months ago and can see its improvements so far. Way to go!

Apexa

I don’t turn language as English

Frustrated

Keeps asking for log in code but never sends one