SleepSense Reviews: Is It Legit?

Customer Experience

Positive experience6.9% of reviews
Neutral0.0% of reviews
Negative experience93.1% of reviews

~ Based on 29 written reviews from the US App Store.

Is SleepSense Safe?

SleepSense: Sleep Tracker appears mostly safe based on user ratings. AppsHunter Safety Score for SleepSense is 77/100.

This assessment is based on 294 user ratings, with an App Store average of 3.9/5.

Safety Analysis

72.1% of ratings point to a safe experience
3.7% of ratings suggest some concerns
24.1% of ratings point to a risky experience

~ Based on 294 App Store ratings for SleepSense.

Is SleepSense Legit?

SleepSense: Sleep Tracker appears legitimate, with a few gaps. AppsHunter Legitimacy Score for SleepSense is 70/100.

Based on 70 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Don’t get it

Horrible app don’t get it all it what is to get money you think you got in but every button says to get it and like 50 or $60 per month

Scam

Don’t download after you cancel your subscription this company will still charge you and won’t refund you your money. The app also doesn’t work it doesn’t track nothing. I’m in the process of reporting this app to the trade commissioner. They will scam you for months

Features

I saw an ad about this app and I had to try it so I downloaded it and I saw that you can barely get any features with the free plan and I need a lot of these features. I didn’t know that there were paid plans until I set everything up.

Worked Once

It worked one time, the first day I got it, but it stopped working and is now even freezing every time I try to even see if there’s a sleep analysis. After reading other reviews about the same thing I have cancelled my subscription

Don’t try!

It only let me do one day. The second day has been analyzing for 3 days. The app keeps freezing as soon as I get on. I just want to cancel my free trial before you charge me for nothing! Fix it please

Not accurate

Waste of money. Glitchy. States to request a refund if not satisfied. Did exactly that through apple. Was denied. Don’t offer a refund if you don’t honor it. Shady business practices.

Bad app

I downloaded this app because I saw it on the advertisement and when I clicked it it froze so I don’t recommend buying this app OK people

It constantly freezes after one use

I tried it once to see how I’ve been sleeping and paid for the 7 day free trial and I am now regretting everything. I used it once last night before falling asleep I turned it on and pushed record I wake up and shut it off and wait. There is no recordings no nothing and everytime I go to the app it freezes up and doesn’t work at all. Would love a refund but we all know how this goes.
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Spent money for nothing

I gave them money to try it out for a week, and night one it technically tracked me, but not only did the alarm not go off and I missed an appointment which cost me $100, and on top of it it’s been “analyzing my results” for the last 10 hours with no end in sight. Tried emailing and got nothing in return. This is a scam, do not give them a cent!!!
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Not working

I downloaded, used on night one, and it’s still saying “local analysis in progress” it’s been about 17 hours now and I still haven’t gotten my first report. I turned the mic on, I clicked start, and still nothing even with almost 6.5 hours of sleep. I’ll try again tonight, but if it’s still slow I’ll just delete.
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Such a scam

OK, so I don’t even need to write a review, but you know what I’m going to because I’m not going to pay for something that I could literally do with a baby monitor if I wanted to like bro, I could literally just record myself and this is a scam and I’m sorry, but I do not recommend this app ONE STAR
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Not accurate

I downloaded this because I saw an advertisement. I used it for 2 nights, both nights I tossed and turned all night, didn’t sleep much at all. Both mornings the SleepSense app said I have a perfect sleep score for the previous night. The app doesn’t work.

*update* the developer commented. In response: my phone was right by my pillow, it should have picked up every noise and didn’t. 2 nights in a row, I used the app, didn’t sleep well either night, both nights had a 100% sleep score. My phone was right by my pillow- it didn’t even pick up my 3 dogs barking in my room on the second night. The app doesn’t work, and it doesn’t look like what’s advertised. Don’t waste your money.
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Response from developer

Thanks for sharing your experience. SleepSense estimates sleep based on the sounds and movement patterns your phone can detect, so quiet awakenings or movement may sometimes be missed. For more accurate results, we recommend placing your phone closer to your body while you sleep. We’re continuing to improve the analysis so the sleep score better reflects your actual night.

Glitchy

Downloaded and tried to use the first night-button to even start tracking didn’t work. Killed the app, restarted app, still didn’t work. Tried again last night and it actually let me track my sleep. However, after an hour of analyzing my sleep report (and being able to see nothing), I went back to my sleep summary and it said “no sleep report for this day.” App is up to date and phone iOS is up to date
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Response from developer

We’re sorry for the trouble. Sleep tracking requires microphone access, so please make sure microphone permission is enabled for the app in your iPhone Settings before starting a session. Sleep reports are also saved by the date of each tracking session—please go to Insights, tap the calendar icon in the top-right corner, and select the date you tracked your sleep to view the corresponding report. If you still can’t see your data, please contact us and we’ll be happy to help.

Errors

Keeps having errors!

Response from developer

We’re sorry you’re running into errors. Please make sure you’re using the latest version of the app and try again. If the issue continues, please contact us with a screenshot of the error, your iPhone model, and iOS version so we can identify the problem and help fix it as quickly as possible.

Horrible

Have to pay for everything!

Response from developer

Thanks for your feedback. We understand that subscriptions aren’t for everyone. Some features are available for free, while advanced sleep insights require a subscription. We’re always working to make the app more useful and accessible 💙

Scammers

DO NOT USE THIS APP!!! Their pricing is rigged and they will charge you a higher price than what you see. If you request a refund they give you the run around and ignore you. THEY WILL STEAL YOUR MONEY!!! This app is a SCAM!!!

Response from developer

We’re sorry to hear about your experience. We never intentionally charge users a different price from the one presented during purchase. All iOS payments are processed through Apple, and the final price is shown before confirmation. If you were charged an unexpected amount or are having trouble with a refund, please contact our support team with the details so we can look into it and help resolve this as quickly as possible.

Bogus

Every night it gave me an A. Even when I knew I was up multiple times that night.

Response from developer

Thanks for sharing this. Sleep tracking is based on detected sounds and movement patterns, so very quiet awakenings may not always be captured accurately. For better results, try placing your phone closer to you while you sleep. We’re also continuing to improve our sleep analysis to better reflect nights like this.

Not accurate

I downloaded this because I saw an advertisement. I used it for 2 nights, both nights I tossed and turned all night, didn’t sleep much at all. Both mornings the SleepSense app said I have a perfect sleep score for the previous night. The app doesn’t work.

Response from developer

Thanks for sharing your experience. SleepSense estimates sleep based on the sounds and movement patterns your phone can detect, so quiet awakenings or movement may sometimes be missed. For more accurate results, we recommend placing your phone closer to your body while you sleep. We’re continuing to improve the analysis so the sleep score better reflects your actual night.

Complete bULl

There is no free option only if you pay for something that probably don’t work don’t waste your time downloading

Response from developer

Thanks for your feedback. We understand the concern. Some features are available without a subscription, while advanced sleep tracking and insights are part of our premium experience. We’re continuing to improve both the free experience and the value of our premium features.

NO GO

It's no point it makes you pay, don't nobody wanna pay 20 for a sleep app

Response from developer

Thanks for your feedback. We understand that pricing matters, and a subscription may not be the right fit for everyone. We’re always working to offer a better balance between free features and premium sleep insights, while making the experience more valuable for our users.