SleepSmartz User Reviews

Top reviews

Fixed by company right away

UPDATE: contracted the company about this issue and they fixed it right away.

I purchased this app for $45 for a year, discounted.

Unfortunately, it is not allowing me to use any of the premium modules: it’s keep bringing me back to the page to purchase a subscription. I tried “restoring p purchase” , restarting my phone and re installing the app…nothing is working.
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Nope

I was going to give this app a try but I shouldn’t have to create an account with my phone number to check it out. You lost me before I even started.

Response from developer

Please try again. Your phone number is not required but because we send notifications of any important issues, it's helpful. We never sell any personal information. Thanks.

What happened to FREE?

I have been using this app off and on for several years now, when I’m having trouble sleeping. I open it on my phone only to find I now have to pay for it! This was one of the few apps I could listen to totally free, and now I have to subscribe to this too! I have loved the scriptures and soothing voices and sounds and there really isn’t anything else like it. Very disappointed!
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Response from developer

There are still free sessions for you to listen to. Hope you will find it helpful!

Working great again

A bit of a problem for a while, but it's working great again! Thank you for the program.

Response from developer

Thank you for your wonderful response! We'll do anything to help!

Was a good app but…..

Does not work predictably now. Used to work well but Developers keep changing it. Frustrating.

Awesome app!

Love this app and functionality

I initially loved it but…

I originally loved this app but then the developers started changing the app design functionality and then the app started requiring personal information. It feels shady and uncouth.

Response from developer

I'm sorry you feel this way. When we became a subscription app (to fund the development of many more sleep sessions), we had to collect minimal personal information and optional information about those who belong to special groups we serve - veterans, first responders and youth.

Why do I have to keep reinstalling every day?

The app is great for sleeping and staying asleep. No complaints there. However it seems that the app itself has to be reinstalled after every use. Please fix that bug

Response from developer

It was fixed shortly after you posted this. Hope you love it now!

Problem

This is a great app when it works. I keep on having to delete and download every time because the screen is either black or just a picture. Very annoying when sleep is already a huge problem. Not sure why it’s happening as it never did before.

Please allow repetitive cycles and…

Update your app so it doesn’t freeze and it isn’t loading.

Black screen

When I try to open the app sometimes the screen is black , I don’t like having to close out the app and open again makes me not want to use it .

Response from developer

This was fixed shortly after you posted this. Sorry for the bugs but they have been fixed.

It no longer works - used to love it

I absolutely loved this app. But recently it stopped working. It won’t open now and hasn’t for days. Would love to change my rating back to a 5-star if it works again.

Please allow repetitive cycles and…

Update your app so it doesn’t freeze. The app itself is great with the women’s soothing voice, reaffirming the Word. I rated it with 2 stars because it glitches a lot.

Doesn’t work

Recently it stopped working. I’m unable to listen anything. I’m upset.

Response from developer

This was fixed. Sorry for the bugs but they have been fixed. Please try again!

What’s going on…

I LOVE this app! It helps me fall to sleep, helps with dealing with stress, anxiety, and feeling peaceful. My younger kids ages from 1-17 years old all live it as well. I started using this app for over a year shortly after my grandmother and aunt passed away 6 months from each other. I started dealing with insomnia and it has been the only thing that has helped me get a restful sleep. However , the last 3 night the app is not working. I click on the app to begin listening and it stuck on the “you’re about to drift off” and nothing happens after that. I’ve uninstalled and installed it again and continues to do the same. What’s going on??
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Response from developer

Sorry for the problems. Could you please try it again?

Great until it quit

I loved this until it quit working and there is no help to be found.

Not working

App stopped loading a week ago.

Great app but not working!

Please fix!!!

Response from developer

Done!

Started out good.

I haven't been able to open the app in days. And there is nowhere that I can find to report the issue.

Response from developer

Should be working great for you now!

SleepSmartz

I enjoyed the app...while it worked. It stopped functioning and I reloaded it several times but it still is not functioning.