The explanation for use especially the login needs to be clearer
I was so excited to find out the SW have a book reader app for visually impaired people to use, I came to login, using my SW details and like everyone else couldn’t! That’s not unusual, because you do not use your SW details to login, you’ll use an email address and a code you are given for a SlimmingWorld book! Don’t be disheartened or disillusioned, apply for your book codes as a visually impaired person, and use those to log into the app then hopefully it will give you what you need. YSW do not explain this very well I’ve no idea
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Disappointed
Was looking forward to this app but like others can’t get past login and I’ve asked my consultant and she doesn’t know either
App not working properly
Unable to log in!
Response from developer
Hi there. I'm so sorry to hear that you're having some trouble logging in. We'd love to get this fixed for you so if you hop onto our live chat or the phone on 0344 892 0430 and we'll do all we can to help. All the best, Anna x
Unable to Login
I was really looking forward to using this app as it has everything in one place but like others I cannot get past the login screen despite being an online member of Slimming World. This needs rectify asap
Bitterly disappointed
Bitterly disappointed
Response from developer
Hi there, I’m so sorry to hear you've ran into this hurdle when using the book reader app, please do pop onto our live chat or phone us so we can do everything to get you back on asap! Have a lovely day Ellie x
Unable to login
I can’t get passed the login screen
Response from developer
Hi there, thanks so much for taking the time to leave your review – we really do appreciate it 😊 I’m so sorry to hear you've ran into this hurdle when using the app, please do pop onto our live chat or phone us so we can do everything to get you back on asap! Have a lovely day Ellie x
