Formal Demand for Access to Account Funds and Verification Assistance
To Whom It May Concern,
I am writing regarding my account with Slips. My account currently contains approximately $2,800 in funds that I deposited and lawfully wagered through your platform.
I have made multiple attempts to complete the identity verification process required for withdrawal. However, your application does not allow me to successfully scan or upload my driver’s license. I have attempted verification multiple times and have also contacted customer support on several occasions without receiving a response or meaningful assistance.
As a result, I am unable to access or withdraw funds that belong to me through no fault of my own.
I hereby demand that Slips either:
Provide an alternative method to complete identity verification within three (3) business days; or
Process my withdrawal request and release my account funds without further delay.
I have retained screenshots and records of my account balance, verification attempts, and prior communications. If this matter is not resolved promptly, I will consider filing formal complaints with applicable gaming regulators, consumer protection agencies, and any other appropriate authorities, as well as pursuing any legal remedies available to me.
Please provide a response within seven (7) business days of receipt of this email confirming the steps that will be taken to resolve this matter.
Sincerely,
Michel Rondeau
I am writing regarding my account with Slips. My account currently contains approximately $2,800 in funds that I deposited and lawfully wagered through your platform.
I have made multiple attempts to complete the identity verification process required for withdrawal. However, your application does not allow me to successfully scan or upload my driver’s license. I have attempted verification multiple times and have also contacted customer support on several occasions without receiving a response or meaningful assistance.
As a result, I am unable to access or withdraw funds that belong to me through no fault of my own.
I hereby demand that Slips either:
Provide an alternative method to complete identity verification within three (3) business days; or
Process my withdrawal request and release my account funds without further delay.
I have retained screenshots and records of my account balance, verification attempts, and prior communications. If this matter is not resolved promptly, I will consider filing formal complaints with applicable gaming regulators, consumer protection agencies, and any other appropriate authorities, as well as pursuing any legal remedies available to me.
Please provide a response within seven (7) business days of receipt of this email confirming the steps that will be taken to resolve this matter.
Sincerely,
Michel Rondeau
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No payout in 2 years
Still waiting on a check that will never come. Whatever happens to sending back to the card like every other sports betting app. Scammmmm
Slips
It’s was a good experience
Updates did nothing
I’m not sure what company they’re using for cash outs now but the company doesn’t respond to emails or live chats. Still not able to add my bank account for money I’ve been waiting for, for over a year now.
They’re going to reply to every comment and say they made updates for better cashouts via ACH. However if you look up the company they use for cashouts now, they also have an F on BBB. Been over a year and still haven’t received my money.
They’re going to reply to every comment and say they made updates for better cashouts via ACH. However if you look up the company they use for cashouts now, they also have an F on BBB. Been over a year and still haven’t received my money.
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It was ok but never paid me, finally I have access to my account and funds untouched!
Scroll down for updated review old:Support is impossible. This has been an ongoing issue for MONTHS
-still an ongoing issue. Idk how hard it is to change my phone number but I know I did everything I needed to do and they never followed through and I should have been paid by now so I’m just so frustrated.
UPDATE!!!!! 🤩🤩
I contacted support for the 6th time and wa la
I have access to my account and it was effortless this time around! I still have my funds available for cash out and my account is fully accessible again! Thank you slips!!!
-still an ongoing issue. Idk how hard it is to change my phone number but I know I did everything I needed to do and they never followed through and I should have been paid by now so I’m just so frustrated.
UPDATE!!!!! 🤩🤩
I contacted support for the 6th time and wa la
I have access to my account and it was effortless this time around! I still have my funds available for cash out and my account is fully accessible again! Thank you slips!!!
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Horrible
Tried verifying my id numerous times for months now still nothing. Zero stars
Love slips, they’ve improved greatly
After having an issue receiving a check over a year ago I decided to try again and speak with customer service, they quickly resolved my issue and upgraded my account free of charge so that I could now do ACH withdrawals. My payout was approved instantly and hit my account in under 48 hours. The app has improved greatly along with customer service in the last year, highly recommend!
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Bad betting platform they don’t like to pay out.
I have been trying to get my money for a year and still
Haven’t received it do not download app.
Haven’t received it do not download app.
Great
It’s not processing my withdrawal I been waiting for months now like what’s going on ???
Finally able to get payout
Proceed with caution. As for all gaming apps, it is very risky to put your money into it. After using this platform for a good while I was able to accumulate around $200 in profit. When first requesting check payouts, it never occurred. They were always canceled. Upon reaching out to Support, They got back to me after a very long while and offered me a free months upgrade so I could do an ACH transfer that way I could receive a payout. The only downside is that they limit the payout to $100 in a 30 day Period. Which really sucks
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Son fraude
Nunca te pagan tu dinero, todo lo que tú ganas ellos lo tienen ahí y no lo puedes sacar te mandan a verificar si su identidad cada rato y nunca puede sacar tu dinero alguien me puede explicar todo esto por favor o cómo puedo resolverlo
No pay out
Total scam. Waited over a month for cash out reached out to support at least 10 times. With the same generic response finally canceled and restarted process another 2 weeks and no response don’t waist your time or money !!! In over a year I’ve gotten 2 small checks. Anytime you request the max 100 per month. It sits for atleast a month then cancels NEGATIVE 5 Stars !!!!!!
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Finally Fixed!
Don’t get involved using this site! There is no one to communicate with, only email. They take forever to get back to you, and when they do, they keep
giving you the same message, to reply if your issue is new or the same. I have been waiting for 3 months for them to verify me so that I can withdraw my money. Please don’t get involved with this site, or you might never see your money. They are practically fraudulent with their practices!.
Update, it took 7 months, but finally they held up on their end. They informed me that they reprogrammed their site for quicker verification and faster payouts, and at last I was able to collect. I think and hope their new system will work well for everyone now and there won’t be anymore problems. 👍
giving you the same message, to reply if your issue is new or the same. I have been waiting for 3 months for them to verify me so that I can withdraw my money. Please don’t get involved with this site, or you might never see your money. They are practically fraudulent with their practices!.
Update, it took 7 months, but finally they held up on their end. They informed me that they reprogrammed their site for quicker verification and faster payouts, and at last I was able to collect. I think and hope their new system will work well for everyone now and there won’t be anymore problems. 👍
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App Update
I’ve been trying to update the app for 3 weeks now. And it won’t just keep circling like it’s searching. I have 118$ on the app. Won’t let me cash out unless update. I tried downloading on my other phone and app can’t be found. Like a business that took money and then disappeared. Tell me the truth. Have I been scammed?? Out what Is your solution?
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Improved
Addressed my issues and concerns with Improved customer service
Support is trash
Still haven’t gotten my bonus funds back on to my account
They haven’t changed my phone number I emailed them with my new number no answer
I need to change my phone number & I send it to them can’t even get in my account to get my money cause my old number still there
Bad check
I had a 100 plus payout, check bounced, customer service non existent. Also they blocked my account for complaining about the bad check.
Sorry scam app.
This app is truly a scamming app. I had 7 checks withdrawn I only received 3. And 2 of them I was able to cash the other one it took so long getting here that I was unable to cash it. Save your money and do not invest in this app. The developer “Jess Richman” is a scam artist
Scam
Always says to leave name number and email to recieve a response over and over !!! I bought the membership and still no money @apple and appstores please confirm that they’re not scamming people.
