Smart Air Conditioner(CAC) User Reviews

Smart Air Conditioner(CAC)
Smart Air Conditioner(CAC)
Samsung Electronics Co., Ltd.

Customer Experience

Positive experience8.2% of reviews
Neutral4.9% of reviews
Negative experience86.9% of reviews

~ Based on 61 written reviews from the US App Store.

Is Smart Air Conditioner(CAC) Safe?

Not enough ratings yet to assess Smart Air Conditioner(CAC).

Is Smart Air Conditioner(CAC) Legit?

Smart Air Conditioner(CAC) appears to be a legitimate app. AppsHunter Legitimacy Score for Smart Air Conditioner(CAC) is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Completely Broken

My MIM H02 wireless aircon adaptor is now useless.

Out of home control

2024-2025

Never works

This stuff has been installed in my phone since iOS 11 or so, always collapse when you got all the login details sent. I want my money back!

Never works on iPhone. Painful to use

Would only work on web versions online. Constantly crashes. Don’t both trying to use - even when it did work it was riddled with bugs

IOS 17

This application, absolutely useless. Crash every time while I did Wi-Fi settings.

Update app

Bye bye Samsung forever on all devices. I’m sure you have lost many customer due to your incompetency and ignoring your customer needs.

Pessima

Ha sempre funzionato poco e male. Con iOS 16 va in crash. Scandaloso che Samsung kin aggiorni l’app nata per gestire gli impianti canalizzato.

Update the app!!!!

Can you please update the app? Ever since Apple updated iOS this app keeps crashing. Last update over a year ago on this app seriously how can you just ignore the issues of this app

Needs an update

App on longer works, crashes when opening system. Get your act together Samsung. App has not work in over 12 months

Vergüenza de app. Inutil y se cierra antes de poder entrar

Menuda vergüenza de app. He pagado por un aparato que permite ser controlado por esta app. Funcionó unos dias hasta que me ha pedido la verificación en dos pasos que hace que se cierre la app repetidamente hasta que ya no de permite hacer nada. Exijo en nombre de todos los usuarios que lo resuelvan. Gracias
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Wifi settings no works

The Wifi settings is not works, and app not updated!

Worst a/c ap ever

Regret paying for the Samsung ducted due to this ap. Mum bought Mitsubishi a/c and that ap is excellent. Don’t buy Samsung a/c if you want Wi-Fi control.

Not iOS15 compatible

Is this going to be updated? It stopped working since I updated to iOS15

Very bad app, developer needs to fix bugs

Unsure as to why the developer has t updated to fix bugs, people pay lots of money to have these systems installed into their house. They should ensure functionality and compatibility with these apps

Needs update

App is not working since last IOS update. Useless

No longer working!

Not working since iOS 15, App crashes the second you login making the app and wifi A/C controller useless.
This happens every iOS update, surely
Someone like Samsung will use the Beta testing period to update app and ensure customers have a working solution once update is launched.
UPDATE YOUR APP SAMSUNG - Never buying another Samsung A/C unit again!
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Useless

The cost to Samsung of updating this app so that it works with modern devices would be negligible when compared to the amount of income they are losing to other a/c manufacturers whose applications actually work; I’m betting call centre and online help staff are also spending hours on responding to requests for assistance that they cannot resolve. The ball is in your court Samsung - update or lose customers.
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Stopped working

App stopped working recently. I think it’s an IOS 15 compatibility issue. The app just closes whenever I select the air conditioner. Not good enough Samsung. Fix it please.

Doesn’t work

Every time apple releases an update it doesn’t work
Samsung takes months to resolve the issues

Worked great, then iOS 8 happened.

This app has been great allowing functionality to our ducted air con. Since the ios8 update however it logs in and only has demo play functionality. Samsung please fix this ASAP and restore our faith in your company. Update Nov 2020. Seems it’s all working again..great news.

IOS 13 and the app just crashes. Back to not working!
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