Printer
Response from developer
Hi, thanks for taking the time to provide your feedback! We truly appreciate your 5-star rating. It’s great to hear that you’re enjoying the app. If you have any questions or suggestions, please feel free to contact us at support@mobiletechou.com or via App Settings > Contact. Best regards, Support Team
Works with multiple printer brands
Response from developer
Hi Kay, thanks for taking the time to share your experience! We’re really glad to hear that the app works smoothly with your printers. If you have any questions or suggestions, please contact us at support@mobiletechou.com or via App Settings > Contact. Best regards, Support Team
Useful with my printer
Response from developer
Hi, thanks for taking the time to provide your feedback! We’re really glad to hear that you’re finding the app useful with your printer. If you have any questions or suggestions, please contact us at support@mobiletechou.com or via App Settings > Contact. Best regards, Support Team
Highly recommended
Response from developer
Hi Ferrer, thanks for taking the time to provide your feedback! We’re really glad to hear that you’re enjoying the app and that it makes printing quick and easy for you. If you have any questions or suggestions, please contact us at support@mobiletechou.com or via App Settings > Contact. Best regards, Support Team
HP Envy 6110r Printer-How connect to internet now?
Great
Response from developer
Hi, thanks for taking the time to provide your feedback! We’re really glad to hear that you’re enjoying the app. If you have any questions or need assistance, please contact us at support@mobiletechou.com or via App Settings > Contact. Best regards, Support Team
Any print
Response from developer
Hi, thanks for reaching out to us! We are sorry for the misunderstanding. Please note that we offer a 3-day free trial so you can explore the app’s features before committing. You can cancel at any time during the trial period before any charges occur, but a paid subscription is required for continued use. If you have any questions or need assistance, please contact us at support@mobiletechou.com or via App Settings > Contact. Best regards, Support Team
SCAM
Response from developer
Hi, thanks for reaching out to us and for sharing your experience. We are truly sorry for the confusion and frustration this situation has caused. We regret that the situation may have felt unclear. Kindly note that a 3-day free trial is available only for the weekly subscription, while the amount you mentioned appears to correspond to an annual plan, which does not include a trial period. Please contact us at support@mobiletechou.com or via App Settings > Contact, and we will take a closer look at your case and assist you with your refund request. Looking forward to your email! Best regards, Support Team
Not for me
Response from developer
Hi, thanks for reaching out to us and for sharing your experience. We are truly sorry for the stress and frustration this situation has caused. Please contact us at support@mobiletechou.com or via App Settings > Contact, specify your printer model, and share more details. We will help you get your device connected, investigate why the charge request appeared after cancellation, and also assist you with your refund request. To do this, we need your User ID, which is automatically shared when you contact us through the app. Looking forward to your email! Best regards, Support Team
Scam
Response from developer
Hi Chelsea, thanks for taking the time to provide your feedback. We are sincerely sorry for the misunderstanding. Kindly note that a 3-day free trial is available only for a weekly subscription, not for an annual subscription plan. Please contact us at support@mobiletechou.com or via App Settings > Contact, and we will take a closer look at your situation and assist you with your refund request. Looking forward to your email! Best regards, Support Team
Useless con
Do not buy
Response from developer
Hi, thanks for reaching out! We are truly sorry that you feel misled. We understand you want to test out our app before purchasing. Kindly note that we offer a free trial period to explore its features, though a paid subscription is needed for continued use. Please contact us at support@mobiletechou.com or via App Settings > Contact, and we will help you to start a free trial period. We look forward to your email! Best regards, Support Team
Falsely took me on
Response from developer
Hi Doe, thanks for sharing your experience. We apologize for the frustration and headache this has caused you. Please be assured that we are constantly working on adding new printer models to our compatibility list. In the meantime, we want to help resolve this for you immediately. Please contact us directly at support@mobiletechou.com or through the App Settings by selecting Contact regarding a cancellation or refund if necessary, and we will gladly guide you through the process to ensure you are not charged. Best regards, Support Team
垃圾
Response from developer
Hi, thanks for your feedback. We are sorry to hear that you had a negative experience with the app. Please share what exactly you didn't like so we can improve our product. Whether you encountered technical difficulties, found the interface confusing, or felt the features didn't meet your expectations, your feedback is incredibly valuable to us. Please contact us directly at support@mobiletechou.com or through the App Settings by selecting Contact to let us know how we can make the app better for you. Best regards, Support Team
Printer
Response from developer
Hi Tyrone, thanks for the 5-star rating! We truly appreciate you taking the time to leave a positive review, even before diving in. We hope you find the app helpful and easy to use once you start exploring its features. If you ever have any questions, suggestions, or need assistance along the way, please feel free to reach out to us through the App Settings by selecting Contact. Thank you for choosing our app! Best regards, Support Team
Don’t Suscribe!!
I’m now emailing the CEO to refund 3 weeks. I’ll report back if it works. If not I’ll notify my card company.
Be careful!!
Response from developer
Hi, thanks for sharing your experience. We are truly sorry for the stress and frustration this situation has caused. Unfortunately, we do not offer phone support, but we are happy to help you resolve your issue without the hassle of international call rates. Please contact us directly at support@mobiletechou.com or through the App Settings by selecting Contact, and we will guide you through the unsubscribing process to ensure there are no future charges. Our team will also gladly look into your billing history to assist you with your refund requests. We want to make sure this is fully sorted out for you as quickly as possible. Best regards, Support Team
Not smart to think about
Response from developer
Hi, thanks for reaching out. We appreciate you sharing your thoughts with us and understand your concerns about pricing, but please note that a paid subscription allows us to constantly work on improving our service, maintaining high quality, and adding new features. If you have any specific feedback on how we can make the app more valuable to you, or if you need assistance with managing your subscription, please feel free to contact us at support@mobiletechou.com or through the App Settings by selecting Contact. Your input is incredibly important to us. Best regards, Support Team
Prints without extra steps
Response from developer
Hi Cathryn, thanks for reaching out! We are so glad to hear that you are finding the app helpful. Our goal is to provide a convenient alternative to using a laptop, and we are happy that our product is working well for you. If you ever have suggestions for more features you'd like to see, or if you need any assistance, please feel free to contact us directly at support@mobiletechou.com or through the App Settings by selecting Contact. We appreciate your support and are glad to have you as a user. Best regards, Support Team
Why do I have to pay to connect my printer to my wifi?
Response from developer
Hi, thanks for reaching out. We understand the confusion and want to clarify that our app is an additional tool designed to help you easily print documents, photos, and emails directly from your phone, but it is not necessary to use it just to connect your printer to your Wi-Fi. The app provides a more streamlined and convenient printing experience. If you feel you were prompted to pay for something you didn't intend to use or if you have more questions about what the app offers, please contact us directly at support@mobiletechou.com or through the App Settings by selecting Contact. We would be happy to explain our features further, guide you through how the app works, and assist you with any other concerns you may have. Best regards, Support Team
Charged for a free trial
Response from developer
Hi, thanks for reaching out. We sincerely apologize for the misunderstanding regarding the trial and for the unexpected charge to your account. To clarify, our 3-day free trial is currently only available for the weekly subscription plan. If a different plan had been selected, the charge may have been processed immediately. We want to make this right, so please contact us directly at support@mobiletechou.com or via App Settings > Contact. We will assist you with the refund request and can help clarify our different subscription options. Best regards, Support Team
In-App Purchases?
Response from developer
Hi, thanks for your feedback! We are sincerely sorry that the pricing structure felt misleading to you. We offer a 3-day free trial so that users can test the app before charges. Please note that a paid subscription allows us to continue developing and updating the app's technology. We appreciate your feedback regarding how this is presented, as we want to ensure our users have a clear understanding of the trial terms from the start. If you have any further questions or need help managing your trial settings, please reach out to us at support@mobiletechou.com or via App Settings > Contact. Best regards, Support Team
