Won’t work use USB-C reader
Wont work with my USB-C reader bought from Twocanoes
Waste of time and money
I’ve spent far too much time trying to get this overly expensive mobile cac reader to work. It worked well on my older iPhone, but once I upgraded to a newer one the device will not connect to it! Great concept, terrible execution and not user friendly!!!
On IOS 16+ smart cards are supported. Do not pay for this
Smart cards are now natively supported. You do not need to pay for this app’s monthly subscription.
DOESN’T WORK!! STAY AWAY!!!!
I tried to get this to work with an iPad Pro running iOS 18.1 and SCR3310. I even bought the monthly subscription for 3rd party card readers. I tried MyPay, Webmail, and the Twocanoe test website. None of them worked. WHAT AN ABSOLUTE WASTE OF MONEY!!!! I will never trust Twocanoes software ever again and I don’t recommend anyone else waste their money like I did by buying anything from them.
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Broken
PIN suddenly won’t work — definitely not typing it in wrong, as I can login via other devices / middleware.
Does not work with MacBookPro M3
Does not work with MacBookPro M3. Worked on MBP M1 and M2. Does not see the SCR 3310 card reader even though drivers have been installed. However, a Parallels VM can recognize the reader and smart card.
Can’t get any help
I received one email but since no response to emails or calls. I like the app… when it’s working.
Very Frustrating
Just not able to get the two canoes app or their Bluetooth reader to work reliably. If I uninstall the software every time and start from scratch, I can get it to work about 1 in 5 times. Each time takes about 30 minutes. I have a third party reader that appears to work like a champ but every time I try to purchase their in app authorization for a third party reader, nothing happens.
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Bluetooth Reader Bug
Still doesn't work with macOS
Great App; however……
The app is great, and works; however, IOS now supports smart card reading natively (as long as you have a compatible cac reader, or adapter). Unfortunately, no need to spend the money to use the app long term.
The app does work, that’s why I gave it 5 stars.
The app does work, that’s why I gave it 5 stars.
Broken
New update broke BT read on iOS devices and macOS app was already busted — seriously?
Bug prevents usage
There's a reproducable bug when using the Twocanoes Bluetooth CAC reader and macOS Sonoma
Reader not showing up
I have a TwoCanoes USB-C reader. When I plug it in, it shows up under the System Information report as iR301 just fine, but this app doesn't list it. Ideas?
It’s work
It’s work unbelievable, 9.99$ but i m not sure it is worth for your security or not
Updated review-- much improved and can access MHS Genesis through AVHE
The TwoCanoes product for DOD CAC card login use from iOS is much improved. Before, I could log on to standard DOD sites but not to my base's virtual desktop through AVHE nor access MHS Genesis electronic medical record and had to use a previous company's software which now got bought out and is no longer supported.
Fortunately, through the newly released Feitian iR301-UD-C usb CAC card reader for the iPAD, one can use that reader in conjunction with the TwoCanoes software and the free Citrix for iOS app to logon to one's virtual desktop through AVHE and access one's DoD mail and MHS Genesis through the Safari web browser.
The developer has also made it easy to download and install all of the required DoD certificates.
Thanks and appreciate the developer continuing to improve this product for mobile iOS users needing a CAC software product to access remotely their DoD apps.
Fortunately, through the newly released Feitian iR301-UD-C usb CAC card reader for the iPAD, one can use that reader in conjunction with the TwoCanoes software and the free Citrix for iOS app to logon to one's virtual desktop through AVHE and access one's DoD mail and MHS Genesis through the Safari web browser.
The developer has also made it easy to download and install all of the required DoD certificates.
Thanks and appreciate the developer continuing to improve this product for mobile iOS users needing a CAC software product to access remotely their DoD apps.
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Needs Work
"Enter the code that is displayed on the reader" is the first issue.
1. there is no "display" on the reader. An LCD display would be sort of handy but...
2. there is no "code".
"Enter the PIN that is stamped on the back of the reader" is clearer since it is labled "PIN" on the back of the reader.
BUT since a SmartCard has a user entering a "PIN" for the smart card, it would have been wiser to use a different term for this number!
1. there is no "display" on the reader. An LCD display would be sort of handy but...
2. there is no "code".
"Enter the PIN that is stamped on the back of the reader" is clearer since it is labled "PIN" on the back of the reader.
BUT since a SmartCard has a user entering a "PIN" for the smart card, it would have been wiser to use a different term for this number!
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Did not work
Attempted to use with an iPad Pro and CAC reader. Followed all instructions, but no luck. Used up all 10 of the trial uses trying various different techniques.
Did not work with 3rd party smart card reader
Although they say it does work with 3rd party smart card readers, I have not gotten it to work with three different readers. I’m grateful they allow 10 attempts to see if it works or not, and while it does read my card and the certificates, I’m unable to access any of the sites I normally should be able to on my iPad Pro M2 running iOS 16.5 at the time of writing. Apple introduced native support for Smart Card readers, however, that also seems to be hit or miss.
I’m also not paying $150 for their card reader as that is absurd. Hopefully new smart card readers will release for a much more reasonable price.
I’m also not paying $150 for their card reader as that is absurd. Hopefully new smart card readers will release for a much more reasonable price.
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Would not purchase
I would never purchase this app with such a low review rating and limited access to websites.
Works brilliantly
I have a IPad Air 5th Gen with a Thursby Identiv USB-C reader and I had no problems getting on OWA and myPay. You have to use safari. I’m pleased for now.
