Not as advertised
Response from developer
Dear user, we sincerely apologize for any confusion the advertisement may have caused. Please note that our app is a phone cleaner designed to optimize storage and manage files, and it does not feature a speaker cleaning function. We truly value your feedback and are reviewing our ads to ensure clear and accurate information moving forward.
Lied
Response from developer
Dear User, we sincerely apologize for the confusion and disappointment. The speaker cleaning feature is currently not available in our app. We truly apologize for the negative experience. Please let us know if you need any further assistance.
Reseña
App lied
I see review from jun and may saying the same thing. Zero speaker cleaning by vibrations as advertised in their ad.
Would have thought about using the app and even giving this app a fair chance if it didn’t lie out the gate. If it lied to get me to install it, why would I trust this company to follow basic rules to protect my information.
Apple should remove this app from the store and ban this company from the App Store.
Response from developer
Dear User, we sincerely apologize for the issue you encountered. We have immediately submitted this feedback to the team for review and will make modifications as soon as possible. Our application aims to help you save device storage space by providing photo cleaning, gallery organization, and file compression. At the same time, we want to assure you that your privacy and data security are fully protected by the App Store's strict policies; we will not misuse your information. We hope you might consider giving our actual utility tools a second chance to show you the real value of our app. Thank you again for your valuable feedback.
B. Fast
It also doesn’t tell me how to remove it so it doesn’t charge me nine bucks a week
Response from developer
Hi there, we sincerely apologize for the confusion and disappointment, the speaker cleaning feature is currently not available in our app. Regarding the subscription, because all iOS transactions are securely managed by Apple, developers cannot manually cancel them for you. However, you can stop the charges immediately by following these steps: Open iPhone Settings > tap your Apple ID at the top. Tap Subscriptions. Select app and tap "Cancel Subscription". We value your feedback highly and will refine the description to prevent further confusion. Thank you for letting us know.
Mensonger
Response from developer
Hello, thank you for your feedback. We regret that the app did not meet your expectations. Could you please tell us which features you couldn't find, or which features weren't working as intended? The more information you provide will help us better understand the problem and improve the app. Thank you for your help.
App ad lied
Response from developer
Dear user, we apologize for any confusion caused by the advertisement. This app is designed as a phone cleaner to help optimize storage and manage files. It does not include a speaker cleaning feature. We appreciate your feedback and will check our advertisements to avoid any future misunderstandings.
