误导消费
误导扣费，拒绝退款
Response from developer
您好，很抱歉此次订阅体验未能让您满意。 我们的订阅信息、试用规则和续费价格都会在购买确认页面进行展示。App Store 订阅及退款流程由 Apple 官方管理，我们无法直接修改 Apple 的退款审核结果。 如果您对扣费情况仍有疑问，欢迎通过 App 内“帮助与支持”联系我们，我们会协助您核实订阅信息并提供帮助。 感谢您的反馈。
I hate this printer software. Everything wants money when drivers are commonly free.
Response from developer
Hi, thank you for your feedback. We are sorry to hear you are experiencing issues with the app. We would like to clarify that Smart Printer App does not require any login or password to print. Printing depends on a direct connection between your iPhone/iPad and your printer over the same Wi-Fi network. We understand your concern regarding pricing. The app offers optional subscription features to support ongoing updates and compatibility across different printer models. If printing is not working, please try: - Ensure both devices are on the same Wi-Fi network - Restart your printer and iPhone/iPad - Make sure your printer is powered on and online If the issue persists, please contact our support team via the app.
操作简单，打印高效
Response from developer
感谢您的支持！很高兴我们的应用能让您的打印和扫描体验更加顺畅，我们会继续努力优化用户体验。
Make your product work
Response from developer
Thank you for your feedback, and we apologize for the trouble you’ve experienced. We offer a free trial, so you can fully explore the wireless printing features without being charged. Regarding the ink cartridge fees you mentioned, we understand the inconvenience, but those costs are set by printer manufacturers, not by us. We are committed to improving user experience and hope to offer more value in the future. You can always cancel the trial or subscription with no additional charge. If you have any further questions or need assistance, feel free to reach out to our support team. Thank you again for your feedback, and we will continue to improve. Best regards, Smart Printer App Support Team
