Terrible
Response from developer
We’re sorry to hear you’re having trouble with our app. If the issue persists, please reach out to us via in‑app feedback or support@gzyinfengzx.com, and we will assist you.
Scam
Response from developer
We’re sorry the experience did not meet your expectations. Your feedback is very valuable for us. Feel free to tell us more at support@gzyinfengzx.com.
HP Smart Printer App
Response from developer
Thank you so much for your kind review! We are happy to hear it works well for you. We will keep working hard to improve the app.
This is a scam
There is nothing fast and easy about this app. From the moment I’ve started all I want is to connect the printer to WiFi. From ads for subscription services to tutorials on how to use the app, to claims about fast setup, to the pop up for me to review this terrible app before I’ve had the opportunity to do with it what I need, this is terrible UX.
Response from developer
We sincerely apologize for this frustrating experience. We take all feedback seriously to improve our product. Please contact support@gzyinfengzx.com so we can listen to your concerns.
Thumbs down
Response from developer
Sorry to hear you are having trouble with your HP printer. Please submit your printer model and related details via our in‑app feedback, or write to support@gzyinfengzx.com, so we can look into this situation.
Not working …
Response from developer
Thank you for using our app. New users are offered a free‑trial subscription with full terms clearly displayed. No charges will be applied during the free‑trial period. If you do not wish to continue, please cancel your subscription at least 24 hours before the trial ends to avoid being billed. Should you run into any issues while using the app, please contact us at support@gzyinfengzx.com. Wish you a nice experience.
Impossible to cancel in app
As per their response you have to go OUTSIDE THE APP to cancel. Buyer beware
Response from developer
We sincerely apologize for your frustrating experience. Subscriptions are managed via your Apple ID settings rather than inside the app. Contact us at support@gzyinfengzx.com should you need help.
says it will connect printer it failed
Response from developer
We’re sorry for the frustrating experience. Our free‑trial terms are fully displayed before activation, and no fees will be charged within the trial period. Subscriptions are managed under your Apple ID settings outside the app. Please cancel at least 24 hours before trial expiry if you do not wish to continue. Feel free to contact us via support@gzyinfengzx.com if you need further assistance.
Worst Experience
Response from developer
We’re truly sorry for your unpleasant experience. Please submit your order info via in‑app feedback or email support@gzyinfengzx.com, we will check your case promptly.
Scam
Response from developer
We sincerely apologize for the unexpected charge. You can send your order details through in‑app feedback or email us at support@gzyinfengzx.com, we will look into this matter.
It is not working for me
Disgusting
Response from developer
We are sorry to hear you are disappointed with our app. Some print‑related features require premium access. Please reach us at support@gzyinfengzx.com if you have any concerns.
Impossible to cancel in app
Free trial and subscription
Response from developer
Sorry for this confusing experience. If you encounter unexpected billing or display bugs, you may submit details through the in‑app feedback channel, or email us your order details at support@gzyinfengzx.com so we can investigate.
Boop
Response from developer
Thank you for your positive feedback! Certain print features are part of our premium service. We will keep optimizing. Feel free to write to support@gzyinfengzx.com for any questions.
Tricked
Response from developer
We truly apologize for the confusing experience. Our app is an independent third‑party printing tool, not affiliated with HP. New users get a free trial subscription with full details displayed upfront. No charges occur during the free trial period. If you do not wish to continue, please cancel at least 24 hours before the trial ends to avoid being billed. Should you need further assistance, please reach out to us at support@gzyinfengzx.com.
Smh
Response from developer
Thank you for your feedback. Our app offers advanced printing‑related features under subscription. Basic device connection is supported, while premium functions require a valid subscription. The free trial lets you explore paid features before billing. Please contact support@gzyinfengzx.com if you have any questions about your subscription.
Horrible
Theft
Response from developer
We sincerely apologize for your frustrating experience and the delayed reply. Please send us detailed information including your device model and operation steps to support@gzyinfengzx.com. Our team will investigate your printer‑related issue and provide targeted support for you.
Terrible App and printer
Response from developer
Thank you very much for your honest feedback, and we sincerely apologize for the frustrating connection and scanning issues you’ve encountered.If these troubles persist, please reach out to our support team via in-app feedback or email support@gzyinfengzx.com. Our team will assist you to troubleshoot and resolve the problems promptly.
