Nice app but disappointed at the pay upgrade
I’ve been using this app since 2020. And I’d have much rather kept the free ads to use the bare minimum free version TBH. At the moment I’m pretty annoyed bcuz I can’t even use any free services at all even the bare minimum without being forced to pay. I didn’t get an email for an update so here I am trying to upload just my gas receipts. And it won’t let me for the new month of August as I can’t create a new month. I can’t even look at a basic report just to see how much gas I use cause all I use it is for my vehicle so I have to pay $50/annual (which adds up with other subscription I also need) to keep my gas receipts, so I’m a little disappointed and I’ll have to find a different app to use because it’s not worth paying a subscription when I use it for the bare minimum for just my vehicle. Otherwise it’s a nice app, the developer has done an amazing job upgrading it.
Show more
Entering Negative Values
I like using this app to track expenses. Prior to the last update I was able to enter negative entries to reflect returns. Now when I try to enter a negative amount it defaults to -0-. I hope they can allow for negative entries.
Garbage App
Spent 20 or so minutes struggling to get the app to recognize that I was scanning receipts (the whole point of the app, seems like it shouldn’t be a struggle). After scanning 30 or so receipts, I accidentally misclicked and ‘no’ to scanning a new receipt and instead of saving the receipts I already scanned, it just erased everything or didn’t save it. Regardless, pointless app since it can’t do what it’s literally named to do. Definitely not worth the $100 annual subscription.
Show more
The Japanese receipt scanning function has stopped working.
Since last month, scanning Japanese receipts has been producing nonsensical OCR results. This is an insult to our paying Japanese users. I don't want to use it anymore. This is ridiculous.
Recent UI changes suck
Please bring back the ability to slide over an object to see delete/move/etc. having the pop is annoying. Also annoying to have the pop up you have to press open on from the expense report list. All the latest ui changes could please be rolled back
Has potential but major flaws
I want to like this app, but it’s SO frustrating. I uploaded all my receipts from the month and then went to generate a report, but you have to create a report FIRST and then put in your receipts that you want on the report. Seems completely counterintuitive. It is NOT user friendly - you have to click around all over the place even to get back to your receipts if you’ve not put them into a specific report. Developers seem to be inexperienced. I’m on the hunt for an app that actually works for professionals.
Show more
Requiring subscription
Requiring subscription
Best Free Expense Report App
Honestly, it’s pretty great. I was gonna mark it down for scammy ads but it’s free. I like it better than Expensify our old expense report app.
Almost perfect
The only problem is you can’t use the app to register your incomes and see a comparación between months expenses, must of the apps really don’t have the photo option and this one does have it but unfortunately is not like for personal finances if you don’t have income option
Free option is getting worse with every update
The basic free version used to be fantastic if you just needed an easy way to compile receipts into one pdf. With every update they continue to degrade the free option, make it less user friendly, and try to push you into a subscription. I would have considered subscribing if I needed more features, but now I’ll switch to a different app completely rather than pay them a dime. Such a sleazy business strategy to make the free version worse and worse rather than improve the paid version to get more subscribers.
Show more
Response from developer
We're sorry to hear that you feel the free version has become less user-friendly. If there's a specific feature or change you'd like to see, we'd appreciate your feedback - please contact us at feedback@smartreceipts.app. We strive to improve the app for both free and paid users.
Convenient
This was very helpful until my phone was stolen. I reinstalled the app on the new phone but it doesn’t show any of my receipts. Now everything is lost
Love this App
Use this for a small business and it’s incredibly convenient!
Response from developer
We appreciate you! 😊
Was good. Now bad
Can’t even take a picture of a receipt anyone without paying for pro
Garbage update
I'm deleting the app. After 4 years of using it, I accidentally updated the app and it's completely useless now and they deleted all my pictures of receipts I had for the past two months.
Use this app every day
I haven’t found a better app in this one always recommended to friends, coworkers and family who have to track receipts.
Helpful app
I like it. Don’t have to save receipts.
Easy, useful, free
Perfect for logging physical receipts for my small biz. I don’t need to pay for it as the basic features are enough for me. If you have a lot of receipts, you may want to pay for the upgraded features.
Useless
Scanned a bunch and it lost the majority of them, complete waste of time.
Unreliable scanning
I have the paid up version of the app and find that it almost always misses out my receipts when I scan them. It means having to re-scan them virtually every time. I’ve emailed the customer care and they don’t respond so it seems they aren’t interested in helping improve the app.
Response from developer
We appreciate your feedback! The app's scanning performance depends on many factors, including your device's performance. Support can be reached at support@smartreceipts.app if you require further assistance with example receipts and screen recording of your claims so that our devlopers can take a look.
Scan is paid only
Was exciting to try this out. Realized you’d have to manually put in every single information, or pay $99/yr for OCR extraction🙄. Better just put your data in excel rather than downloading the app and allow them track your activity and resell it 😊
