
SmartHotels Guest
In-room services & requests
0 ratings
Free
About
SmartHotels Guest is the official app for hotel guests at SmartHotels properties.
Sign in with your room number and surname — no registration required. Everything you need during your stay is in one app.
FEATURES
• Request amenities, room service and maintenance from your room
• Track your requests in real time
• Chat with the reception
• Receive hotel announcements
• View services, hours, menu and contacts
• Request early or late checkout
• Rate your stay at the end
• Available in Italian, English, German, French and Spanish
SIMPLE AND SECURE
• No account to create: just room number + surname
• Your session ends automatically at checkout
• All requests reach the hotel staff in real time
SmartHotels Guest works only at hotels enrolled in the SmartHotels system and complements (does not replace) the in-room Alexa voice devices.
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What's New in SmartHotels Guest
1.1.22
May 21, 2026
What's new in 1.1.22: - Marketing cards: tap-to-action now opens the correct section (was always opening 'Services' before). - Marketing cards: button labels (CTA pills) now display properly on the home screen. - Login: rooms with apostrophes and special characters (e.g. 'Nit de L'Alba') now accepted. - Room field: now accepts room names in addition to numbers.
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