SmartHue for Philips Hue Light Reviews: Is It Legit?

Name: SmartHue for Philips Hue Light
Rating: 2.6 (830 reviews)

SmartHue for Philips Hue Light

ECO MOBILE JOINT STOCK COMPANY

🔧 Utilities

📊 Productivity

Customer Experience

Positive experience1.9% of reviews

Neutral1.1% of reviews

Negative experience97.0% of reviews

~ Based on 267 written reviews from the US App Store.

What users say about SmartHue for Philips Hue Light

Reviews of SmartHue for Philips Hue Light are mostly negative: the Utilities app is rated 2.6/5 from 830 App Store ratings. What users like most: easy to use, quick setup. Top complaints: expensive subscription, restricted functionality without subscription. Summarized from real user reviews.

Positive things

👍Easy to use
🚀Quick setup

Negative things

💰Expensive subscription
🔒Restricted functionality without subscription
📢Excessive ads and upsells
🐛Connectivity issues
🔋Poor battery life

Is SmartHue for Philips Hue Light Safe?

SmartHue for Philips Hue Light has mixed safety signals based on user ratings. AppsHunter Safety Score for SmartHue for Philips Hue Light is 52/100.

This assessment is based on 830 user ratings, with an App Store average of 2.6/5.

Safety Analysis

38.9% of ratings point to a safe experience

2.3% of ratings suggest some concerns

58.8% of ratings point to a risky experience

~ Based on 830 App Store ratings for SmartHue for Philips Hue Light.

Is SmartHue for Philips Hue Light Legit?

SmartHue for Philips Hue Light appears to be a legitimate app. AppsHunter Legitimacy Score for SmartHue for Philips Hue Light is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Update messed everything up up

Used to be able to to set a colour and get google assistant to change colour with voice control. Now everything is non responsive and google assistant can’t find even after reinstalling the bridge.

TMT.J.A.'s Mom

16 days ago

Response from developer

Hi, we’re really sorry for the bad experience you had with SmartHue. Your feedback is important to us. Could you please share more details about the issue, including your device model, operating system version, and your light bulb? If possible, sending a screenshot would help us understand and resolve it faster. You can reach us at smarthue@ecomobile.vn. We’re here to help and will do our best to assist you promptly.

Pathetic excuse for a subscription

Everything that’s wrong with modern day Apps. Could begrudgingly expect a one off payment..but a subscription to use a product you bought is just shameful

RRFGP13

21 days ago

Unofficial Phillips App

This is not the official Phillips Hue App. I was disappointed at the fact that I paid a lot more for a Phillips produce only to be charged a subscription, however, I have downloaded an app that appeared as an ad and have since downloaded the official Phillips app. Do yourselves a favour and avoid this service completely. Very dodgy to be promoting themselves above the licensed app for Phillips products.

DDDodgy App - don’t download

24 days ago

Response from developer

Hi. we’re sorry to hear about your experience. Our app is a safe, third-party solution reviewed by the official app stores, and in-app purchases help us maintain a free version for users. Your satisfaction is important to us, so if you have suggestions on how we can improve, please let us know at smarthue@ecomobile.vn. We appreciate your understanding and hope you’ll give us another chance to meet your expectations.

Abofalle

Brauche für die Basic Ansteuerung des Systems ein Abo. Hab gerade erst die LED für 200€ gekauft und installiert und jetz kann ich nicht mal Farbe per Handy einstellen. Frech

L9LiL' wiL 96

25 days ago

Response from developer

Hallo, es tut uns sehr leid, welche Erfahrungen Sie gemacht haben. Wir verstehen, dass In-App-Käufe für manche Nutzer frustrierend sein können. Diese Funktionen helfen uns dabei, die App zu warten und zu verbessern und sie gleichzeitig vielen Nutzern kostenlos anzubieten. Ihre Zufriedenheit ist uns wichtig; wenn Sie also Vorschläge zur Verbesserung haben, lassen Sie es uns bitte unter smarthue@ecomobile.vn wissen. Wir danken Ihnen für Ihr Verständnis und hoffen, dass Sie uns eine weitere Chance geben, Ihre Erwartungen zu erfüllen.

The Ads are annoying

You can’t do anything in this app without being bombarded with ads to pay for the app

Ttriplejack99

25 days ago

Why do I need Subscription if I already paid for the smart lights ?

Horrible app interface. Expected better from a multimillion dollar company.

Ppranks@

a month ago

Betrug!

App funktioniert nur mit Zwangs-Upgrade auf Bezahl-App. Ich zahle nicht 12€/Monat, um eine Glühbirne an und auszuschalten. Krasseste Abzocke des Jahres! Die freie App tut so, als wäre sie umsonst. Aber jeder Klick öffnet sofort den “Kauf-mich Dialog”; auch nach Wegklicken kann ich nichtmal mehr Basis-Funktionen wie an/aus nutzen. Unglaubliche Irreführung

DDSL2034

a month ago

Response from developer

Horrible

Horrible. You have to buy Hue pro to even turn lights on. Also makes you purchase the PRO to even change colors.

JJoeriv191

a month ago

Stop the ads!!

I’m trying to set up a light and change its color and I’m bombarded by a feature that would cost over $20 a month!
I’m in a loop that won’t stop!

Oopie&andy

2 months ago

Add

Terrible

Ggfhigvhfjjccbjkvdqqq

2 months ago

Unmöglich

Ständig ploppt kostenpflichtige Zusatzoption auf.

BBassista33

2 months ago

Response from developer

Hallo, es tut uns wirklich leid, welche Erfahrungen Sie mit unserer App gemacht haben. Wir verstehen, dass In-App-Käufe für manche Nutzer frustrierend sein können. Diese Funktionen helfen uns dabei, die App zu erhalten und kontinuierlich zu verbessern und sie gleichzeitig vielen Nutzern kostenlos anzubieten. Ihre Zufriedenheit ist uns wichtig. Wenn Sie Vorschläge haben, wie wir uns verbessern können, kontaktieren Sie uns gerne unter [smarthue@ecomobile.vn](mailto:smarthue@ecomobile.vn). Wir danken Ihnen für Ihr Verständnis und hoffen, dass Sie uns eine weitere Chance geben, Ihren Erwartungen gerecht zu werden.

Whole lot of ads

Wayyyyyyy to many pop ups and ads on the app can’t even swipe without a ad in my face

Eentry500

2 months ago

SmartHue Light

Great idea! But I ain’t trying to paying a weekly, or monthly rate to flip a switch or change colors. You already charged me $80 for the bulb. I will be returning all my bulbs and going a different route. I changed the color one time on one bulb, and now I can’t change it without upgrading. Scammy in my honest opinion.

RSRayson Sanchez

2 months ago

ADS ADS ADS

There’s so many ads that it literally makes the app unusable. I returned my entire purchase of bulbs and strips and went with another brand.

JJPEspinoza

2 months ago

Scam unofficial app

This is not official, every click tries to sign you up, be careful can easily be mistook for the real app with naming

BBenni85

3 months ago

Response from developer

Nutzlos

Egal, was man klickt, man bekommt nur Werbung für das Abo oder für weitere teure Apps. Die einzige Funktion ist ein-/ausschalten. Dafür brauch ich kein 40 EUR Leuchtmittel und App-Abo, das geht auch mit einem Lichtschalter. App wird gelöscht und Birne geht zurück.

PPinback-04

3 months ago

Response from developer

Hallo! Es tut uns sehr leid, dass Sie diese Erfahrung gemacht haben. Wir verstehen, dass In-App-Käufe für manche Nutzer frustrierend sein können. Diese Funktionen helfen uns dabei, die App zu pflegen und weiterzuentwickeln und sie gleichzeitig vielen Nutzern kostenlos anzubieten. Ihre Zufriedenheit ist uns wichtig. Wenn Sie Vorschläge haben, wie wir die App verbessern können, kontaktieren Sie uns gerne unter smarthue@ecomobile.vn. Vielen Dank für Ihr Verständnis. Wir hoffen, dass Sie uns noch eine Chance geben, Ihre Erwartungen zu erfüllen.

Unacceptable

I got this lightbulb because it was said to be the most reliable lightbulb on the market. I purchased the lightbulb only to find out it has a weekly subscription… not monthly WEEKLY, On top of this I order to use the app free you have to exit out of a pop up window to buy their weekly subscription of 4.99 a week of over 20 times to turn off the bulb remotely. I will FOREVER BOYCOTT ANY PHILLIPS PRODUCT AND ANYONE ASSOCIATED WITH THEM. You have forever lost a once satisfied customer of your products. There is NO coming back from this… Ask Wal-Mart.

HHonest_Bias

3 months ago

Response from developer

Hi. we’re really sorry for the experience you’ve had. We understand that in-app purchases can be frustrating for some users. These features help us maintain and improve the app while offering it as a free option to many users. Your satisfaction is important to us, so if you have suggestions on how we can improve, please let us know at smarthue@ecomobile.vn. We appreciate your understanding and hope you’ll give us another chance to meet your expectations.

Annoying ads in app

Update: Do not download this app. The developers are scam artists and should be behind bars. There is an official app called “Hue” that works well. This app, however, was designed to steal your money by charging you hundreds of dollars to change the color of your bulb (a function you’ve already paid for).
I strongly urge Apple to take this app off the store. They are giving Hue a bad name.

…
Do not buy a Hue. I spent all this money on what I thought was a premium product and now I have to watch a dumb ad every time I want to dim it. What a scam.

LLper93sn

3 months ago

Response from developer

Hi. we’re really sorry for the experience you’ve had. We understand that in-app purchases or ad can be frustrating for some users. These features help us maintain and improve the app while offering it as a free option to many users. Your satisfaction is important to us, so if you have suggestions on how we can improve, please let us know at smarthue@ecomobile.vn. We appreciate your understanding and hope you’ll give us another chance to meet your expectations.