SmartHue for Philips Hue Light User Reviews

Name: SmartHue for Philips Hue Light
Rating: 2.6 (743 reviews)

SmartHue for Philips Hue Light

ECO MOBILE JOINT STOCK COMPANY

🔧 Utilities

📊 Productivity

Customer Experience

Positive experience1.6% of reviews

Neutral1.2% of reviews

Negative experience97.1% of reviews

~ Based on 245 written reviews from the US App Store.

What users say

Summarized from real user reviews of SmartHue for Philips Hue Light. Based on 743 reviews and a 2.6/5 average, it highlights the 2 positives and 5 negatives reviewers mention most about this Utilities app.

Positive things

👍Easy to use
🚀Quick setup

Negative things

💰Expensive subscription
🔒Restricted functionality without subscription
📢Excessive ads and upsells
🐛Connectivity issues
🔋Poor battery life

Is SmartHue for Philips Hue Light Safe?

SmartHue for Philips Hue Light has mixed safety signals based on user ratings. AppsHunter Safety Score for SmartHue for Philips Hue Light is 52/100.

This assessment is based on 743 user ratings, with an App Store average of 2.6/5.

Safety Analysis

38.5% of ratings point to a safe experience

2.3% of ratings suggest some concerns

59.2% of ratings point to a risky experience

~ Based on 743 App Store ratings for SmartHue for Philips Hue Light.

Is SmartHue for Philips Hue Light Legit?

SmartHue for Philips Hue Light appears to be a legitimate app. AppsHunter Legitimacy Score for SmartHue for Philips Hue Light is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Nutzlos

Egal, was man klickt, man bekommt nur Werbung für das Abo oder für weitere teure Apps. Die einzige Funktion ist ein-/ausschalten. Dafür brauch ich kein 40 EUR Leuchtmittel und App-Abo, das geht auch mit einem Lichtschalter. App wird gelöscht und Birne geht zurück.

Pinback-04

13 days ago

Response from developer

Hallo! Es tut uns sehr leid, dass Sie diese Erfahrung gemacht haben. Wir verstehen, dass In-App-Käufe für manche Nutzer frustrierend sein können. Diese Funktionen helfen uns dabei, die App zu pflegen und weiterzuentwickeln und sie gleichzeitig vielen Nutzern kostenlos anzubieten. Ihre Zufriedenheit ist uns wichtig. Wenn Sie Vorschläge haben, wie wir die App verbessern können, kontaktieren Sie uns gerne unter smarthue@ecomobile.vn. Vielen Dank für Ihr Verständnis. Wir hoffen, dass Sie uns noch eine Chance geben, Ihre Erwartungen zu erfüllen.

Unacceptable

I got this lightbulb because it was said to be the most reliable lightbulb on the market. I purchased the lightbulb only to find out it has a weekly subscription… not monthly WEEKLY, On top of this I order to use the app free you have to exit out of a pop up window to buy their weekly subscription of 4.99 a week of over 20 times to turn off the bulb remotely. I will FOREVER BOYCOTT ANY PHILLIPS PRODUCT AND ANYONE ASSOCIATED WITH THEM. You have forever lost a once satisfied customer of your products. There is NO coming back from this… Ask Wal-Mart.

Honest_Bias

17 days ago

Response from developer

Hi. we’re really sorry for the experience you’ve had. We understand that in-app purchases can be frustrating for some users. These features help us maintain and improve the app while offering it as a free option to many users. Your satisfaction is important to us, so if you have suggestions on how we can improve, please let us know at smarthue@ecomobile.vn. We appreciate your understanding and hope you’ll give us another chance to meet your expectations.

Annoying ads in app

Update: Do not download this app. The developers are scam artists and should be behind bars. There is an official app called “Hue” that works well. This app, however, was designed to steal your money by charging you hundreds of dollars to change the color of your bulb (a function you’ve already paid for).
I strongly urge Apple to take this app off the store. They are giving Hue a bad name.

…
Do not buy a Hue. I spent all this money on what I thought was a premium product and now I have to watch a dumb ad every time I want to dim it. What a scam.

Lper93sn

a month ago

Response from developer

Hi. we’re really sorry for the experience you’ve had. We understand that in-app purchases or ad can be frustrating for some users. These features help us maintain and improve the app while offering it as a free option to many users. Your satisfaction is important to us, so if you have suggestions on how we can improve, please let us know at smarthue@ecomobile.vn. We appreciate your understanding and hope you’ll give us another chance to meet your expectations.

Annoying ad machine

I had to delete this app within 20 minutes of downloading it because it showed me more than 20 ads. Not just across the bottom of the screen. Pop ups for flash sales. Every time I tried to hit a button or a slider: FLASH SALE! I have never wanted so badly in so short a time to reach through a screen and strangle whoever made this monstrosity of a failure. I managed to turn on my light exactly once. This isn’t an app, it’s a annoy-o-matic. 1 star is too high a rating. I hope whatever middle management shill ordered this abomination gets spastically explosive diarrhea every time this app raises a pop-up. If we have to look at it, they should have to feel it.

Naruvoll

a month ago

Response from developer

Not the real app

This is garbage trying to charge you a subscription. It is not the real Phillips app.

jamster777

a month ago

Used to work perfect!!!

Works just fine now they wanna charge you for using their product👎👎👎👎

F'geee

2 months ago

Kostet zu viel Geld

Zu Teuer

Donnysmith1

2 months ago

Response from developer

Hallo. Es tut uns sehr leid, dass Sie diese Erfahrung gemacht haben. Wir verstehen, dass In-App-Käufe für manche Nutzer frustrierend sein können. Sie helfen uns jedoch dabei, die App weiterzuentwickeln und zu verbessern, während wir sie gleichzeitig vielen Nutzern kostenlos zur Verfügung stellen können. Ihre Zufriedenheit ist uns sehr wichtig. Wenn Sie Vorschläge haben, wie wir die App verbessern können, teilen Sie uns diese gerne unter smarthue@ecomobile.vn mit. Vielen Dank für Ihr Verständnis. Wir hoffen, dass Sie uns noch eine Chance geben, Ihre Erwartungen zu erfüllen.

Too many ads!

I cant even open the ap and adjust my light without ads popping up every time I touch an adjustment

sc213453

2 months ago

Müll

Leute lasst die Finger von der App.
Man kann sie kurz mal testen und ab dann kostet es 5,99€ pro Woche. Absolute abzocke in meinen Augen! Ich hole mir jetzt doch lieber die Phillips Bridge und nutz die kostenlose Phillips App direkt 😂 Kranke Welt der Apps Wahnsinn!

Alex P98

2 months ago

Response from developer

Hallo. Es tut uns sehr leid, dass Sie diese Erfahrung gemacht haben. Wir verstehen, dass In-App-Käufe für manche Nutzer frustrierend sein können. Diese Funktionen helfen uns dabei, die App zu pflegen und kontinuierlich zu verbessern, während wir sie gleichzeitig vielen Nutzern kostenlos zur Verfügung stellen können. Ihre Zufriedenheit ist uns sehr wichtig. Wenn Sie Vorschläge haben, wie wir die App verbessern können, schreiben Sie uns gerne an smarthue@ecomobile.vn. Vielen Dank für Ihr Verständnis. Wir hoffen, dass Sie uns noch eine Chance geben, Ihre Erwartungen zu erfüllen.

App is a scam

App is a total scam. Downloaded it thinking I was getting the official Phillips Hue app but it wasn’t.

amail77889

2 months ago

Bad review

Why am I paying to turn my lights different color when I already paid for lights? u guys suck.

Llosftgk

2 months ago

Opcion de pagar

ESTO ES ESTUPIDO COMO QUE TIENES QUE PAGARLE A LA APP PARA CAMBIAR LUZ, BAJARLE A LA LUZ TENGO QUE PAGAR PARA USAR UN PRODUCTO QUE COMPRE??? DEFINITIVAMENTE YA NO VUELVO A COMPRAR NADA DE AQUI NO VOY A PAGAR POR ALGO QUE COMPRE

Producto Asqueroso

2 months ago

garbage

wont connect to my lights and none of the trouble shooting solutions work

mfgsjebegudjsbe

3 months ago

Set up

Not clear or easy

26givr2

3 months ago

Terrible Product

App won’t let you do anything unless you upgrade to the pro version. Anytime you click any button the Home Screen you are redirected with a pop up add to upgrade. Lights will not change color nor connect to Alexa without upgrade.

Terrible Product!!

3 months ago

Hue light

I NEVER give one star. This is just a bad product in my opinion.

hohn a

3 months ago

DO NOT USE

I can honestly say this is the most disgusting horrible to use app I’ve ever wasted time downloading, I got it to control my hue lights but it’s impossible to use without paying for a subscription, a subscription to use LIGHTS!! Ones I’ve already paid for do yourself a favour and keep away from this app the developers aren’t worthy of your time money or energy.

Dartheait