SmartLine Second Phone Number User Reviews

What users say

Top reviews

warning

SaYS NO IN APP PURCHES YET THERE IS A IN APP PAYWALL

App download

I tried logging in and keep getting an error message setting up account I’m thinking this is a bogus app and they are phishing for you account info

Scam app, forced to link with payment. Also Not free.

Scam app, forced to link with payment.

Also Not free, waste of time.

Do not trust on 5 star ratings those are paid.

Impossible for it to find me a number

What a waste of time!

Horrible

Absolutely horrible paid for the app and couldn’t send 1 text or call

Scam

Says nothing about in app purchase!

Need a lot of work

The app is slow and at times doesn’t open. Business calls don’t always make it through. Avoid the hassle and use something else.

What app makes you download another app to use it???

Seriously.

SmartLine worked, not well, but it worked

Without asking anybody’s permission, you moved us off SmartLine to Conversations. Conversations is a nightmare. Until yesterday I could at least log into SmartLine and retrieve my data. Now you shut that off and I lost years worth of client data. Your customer service is clueless and made things worse.
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Do not switch to go daddy conversations

Do not switch this app to go daddy conversations. That app is full of bugs. You need to hold onto this app until the new one works better!

App now requires credit card info to use

Ive used this app for over a year for my business number. Now since its being moved to go daddy conversations, it goes to a warning page saying I will need to use my credit card instead of my apple account after migration. It’s been doing this for 2 months now and even though they’ e taken my payment from apple, I cant use the app because the warning page pops up after about 3 seconds. What a scam!!
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App is down

They’re transitioning to godaddy and suddenly they stopped their service and the customer service told that I need to transition to the new app which can take up to 15 days and I will be unable to use the phone number, I run ads and I’m loosing clients and hundreds per day

Greeting

Doesn’t pick up my downloaded greeting. I have reset many time to default but still no Godaddy default greeting. Unfortunately, I will have to go with another provider. I don’t have time to lose business due to a weird greeting that is not my own nor Godaddy.

Customer service

Customer service is a big joke. Three calls and we still can’t use our 1-800 number. Four techs and still not resolved.

Does not work

This app requires you to download an additional app called Conversations. You subscribe to the Conversations app believing that you were receiving a second phone line for a business-in which you are not. I used this app years ago. It worked fine. I was able to download a phone number of my choosing and now you are directed to download a different app and the phone number I chose was not connected to the app. In fact, I had to cancel and I’m hoping I receive my money back. If I could have rated it lower, I would have.
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Still in transition from the old Smartline app

More than a year a go Godaddy started to transition to a new app. I’ve been having so many issues with the previous app: caller ID doesn’t show correctly, I get an error message with some calls saying it’s not a US number even though it is. Godaddy’s customer service promised they would transfer my number to the new app by the end of January. Seven months has past and still nothing. Very disappointed!
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Horrible customer service

My account just disappeared and my second line was suspended out of the blue. When I called customer service, the first 3 agents hung up after saying their name, and the 4th said he couldn’t hear me. It must have been a glitch with their new move to Conversations.
I’ve really been impressed with the second line, but if this is how this rollover is going to go, I’ll just port out to Verizon. Answer your phones and please give us warning before suspending our service.
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Censorship

This app is now censoring certain words and phrases that GoDaddy sees as profane. NO MORE FREE SPEECH.

Went from just ok to terrible !

Worked well enough till the last few months , texting feature gone , most calls get filtered or spammed, the remainder of the calls when we try to answer , the call drops.

What happened?

Good but needs to be better

This app is Good but needs to be better. I’m sure like myself MANY people use this as their business line. There is a HUGE glitch and has been since I’ve had it (about 2.5 years). On the text message screen the numbers are constantly switching around so the name of one client will show on a message of another client then just like that it will change back. I’ve contemplated getting rid of it all together since I’ve mistaken my clients because the name shows on different messages and it’s so embarrassing, frustrating and unprofessional. I keep hoping that it will be a bug they fix but here we are same issues.
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