problem with internet
like u need to connect to wifi you can log in this app but some people they didn’t have any wifi so they use internet instead
New app not working well, splash screen so long time and settings can’t use because stuck on popup
New app not working well, splash screen so long time and settings can’t use because stuck on popup
No option change physical sim to eSIM
No option change physical sim to eSIM
Does not work in PH
I bought SMART SIM for Philippines but the App does NOT work!
Internet
Network always slows
Unable to deactivate plan
Please check and upgrade user interface to allow us to deactivate/cancel subscription from the application. Thank you.
Ok
Ok
CONNECTION IS SO BAD
I live only 1 km from the heart of a central city, Siem Reap, and we are forever losing connection. The service they offer is unbelievably bad. If you’re going into the countryside, the connection is even worse. You cannot get a signal. There is no point complaining to them because they do not listen. Do not use this company use one of the other ones as This One is really really bad.
You try to speak to management but they don’t care treat their customers like dirt. DO NOT USE THIS COMPANY
You try to speak to management but they don’t care treat their customers like dirt. DO NOT USE THIS COMPANY
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Force users to update before using
Bad experience. When you not updated but there is an updated version, the app will force you to update even using cellular data. If you don’t update, you cannot use it. Why not give an option to update later on WiFi?
Unstable
Ping almost 300
App ប្រើមិនកើត
វិលខ្ញាល់នៅហ្នឹងឯង bug មិនព្រមកែ ដឹងវាចាំប៉ុន្មានឆ្នាំទៀត មិនដឹងជា Fail ប្រកាច់យរស្អីទេ Fail រហូត
Too Many Required Updates
The app works, but it requires updates too often. Frequently needing to update just to continue using the app affects the overall user experience. It would be better if the app could work smoothly without requiring updates so frequently. Reducing how often updates are required would make it more convenient and user-friendly.
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otp
doesnt send otp seriously. If you cant manage your app properly dont freaking create it
Dont use smart
Usuless sim card internet slow and customer service always offline
APP is very slow
APP is very slow
What is the purpose of this app?
I change to use smart from a different network, but smart app is the worst! Errors 90% of the times! How can i manage things from your app when errors keep popping up most of the times i use it! Spend some moneys on it plz!
Bad signal
Why the signal always bad , i’ll try to call agent but the answer always bla bla bla , just fix it bro , you got rate 4,7 because have buzzer , freak
Recognition
The best Mobile net in Cambodia
smart nas is down?
it is not working and whilst i click open many times, i also install & uninstall several times, restarted my mobile but still not working
Misleading alert
When you run out of money and your plan is not active anymore and you are not connected to wifi but you enabled mobile internet(which you don't have active because plan is ended), you open the app, press top up, select visa and they say this option is not available, go to the store. But if you connect to wifi then it works and you didn't actually need to leave your house
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