SmartPower50 User Reviews

Name: SmartPower50
Rating: 1 (1 reviews)

SmartPower50

Bryan Heestand

🔧 Utilities

🌟 Lifestyle

Customer Experience

Positive experience26.3% of reviews

Neutral0.0% of reviews

Negative experience73.7% of reviews

~ Based on 19 written reviews from the US App Store.

Is SmartPower50 Safe?

Not enough ratings yet to assess SmartPower50.

Is SmartPower50 Legit?

SmartPower50 appears legitimate, with a few gaps. AppsHunter Legitimacy Score for SmartPower50 is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Doesn’t stay connected

Downloaded this app for my deck lights and although it would pair with them initially, the moment I closed the app or locked my phone it would disconnect and I’d have to go through the pairing process again. I’ve tried deleting and reinstalling the app but that didn’t help. I also emailed the app creator but did not receive a response.

KMcC32

7 months ago

Latest Update Breaks Connection

The latest update completely prevents the app from being useable. Eternally stuck on a “Fetching Data” message.

CrayzeeGuy

9 months ago

Response from developer

The app has been updated. The issue was most likely due to not pairing the transformer and the phone. If you have any issues, reach out to smartpower50@gmail.com and we will get back to you.

Excellent

The app is super easy to use and works great !!!

Tocz123

2 years ago

Photocell threshold not working

Will not let me open the setting

Liz6307

2 years ago

Response from developer

The transformer needs to be ON & in dusk to dawn (dd) or an hour mode (1h, 2h...) to allow photocell setting. A prompt is put on the screen that warns you of this if you try to change it without having the settings correct. Email smartpower50@gmail.com if you are still having issues.

Easy

Very easy to use. Controls my deck lights.

Troth97

2 years ago

Deck Light

This app is amazing on my deck lights! Controls everything!

yo 900 killer

2 years ago

Doesn’t Control Device Despite Connecting

Connects to device, but any attempt at controlling defaults back to the original setting - dimmer, timer etc. Dated UI, rarely updated, dead support link, and convoluted firmware updating process makes this extremely unfriendly.

CrayzeeGuy

3 years ago

Response from developer

The app has been updated. The issue was most likely due to not pairing the transformer and the phone. If you have any issues, reach out to smartpower50@gmail.com and we will get back to you.

Meh

Downloaded to support the SmartPower 50 low voltage transformer for Westbury deck lights. Really bad UI. Minimally funcional. I can pair, dim and brighten, but I can’t turn on and off, which makes it less functional than the cheap remote. Looks like something that someone threw together one weekend and never bothers to maintain. Kind of works for dimming and brightening, but it’s largely junkware.

Edit: You can turn it on and off on the “Advanced Tab”. Really? Turning the power on and off is advanced? I’m speechless. That demonstrates that that the UI is crap.

GAPas

3 years ago

Response from developer

The app has been updated. If you have any issues, reach out to smartpower50@gmail.com and we will get back to you.

Not worth the hassle

The app connects to the device but doesn’t work when I try to do anything, dimmer, on/off, mode switch. Nothing works. Why even make the app if you’re not going to support it.

Rpj16

3 years ago

Response from developer

The app has been updated. The issue was most likely due to not pairing the transformer and the phone. If you have any issues, reach out to smartpower50@gmail.com and we will get back to you.

App and Remote does not work!

Downloaded the app for mobile control if I lost the remote. The app found it but it cannot dim or turn it off. The remote rarely works unless you are very close to it. Do not get until the developer responds with a verified fix

AreVeeMe

4 years ago

Response from developer

The app has been updated. The issue was most likely due to not pairing the transformer and the phone. If you have any issues, reach out to smartpower50@gmail.com and we will get back to you.

App

Works seldom. Connection is very bad. Have to use remote control

TD Customer

5 years ago

Response from developer

The app has been updated. The connection issues have been improved. If you have any issues, reach out to smartpower50@gmail.com and we will get back to you.

Bad

Spotty even when you are 5 feet close to the sensor

alpaca53

5 years ago

Response from developer

The app has been updated. Connection issues have been improved. If you have any issues, reach out to smartpower50@gmail.com and we will get back to you.

Pairing

Can’t get the app to work even when paired. Might as well only use the remote.

caipuppy

5 years ago

Response from developer

The app has been updated. The issue was most likely due an incomplete pairing of the transformer and the phone. If you have any issues, reach out to smartpower50@gmail.com and we will get back to you.

Works well but It needs to be WiFi enabled

Works well for what it is...a Bluetooth only phone remote. What would make it amazing is if was WiFi. I would Lomé to be able to turn the lights on from out boat or car when we are approaching the house at night.

TheJohnHurlow

6 years ago

Wow what a piece of crap!

I have had TWO of these transformers brick on me in less than a week each. DO NOT BUY!! And I mean BRICK like can’t turn it off via remote this crappy app OR even the power button on the box. Would give zero stars if I could.

Darthmcbride

6 years ago

Response from developer

Please reach out to smartpower50@gmail.com and we will remedy this issue.

Not worth it

I am a bit app overloaded to begin with so am a little picky. App would not let me change the mode only the dimmer and power. Might as well just use the included remote and and set to dusk to dawn. I looked at the update firmware instructions which required yet another app. Are you kidding me. Sorry you lost me.

Big Red IV

6 years ago

Response from developer

The app has been updated. The issue was most likely due to not pairing the transformer and the phone. If you have any issues, reach out to smartpower50@gmail.com and we will get back to you.

Easy to Use

I gave a 4 star because wish the app would tell me when the pairing is broken. I thought the app was not working but instead the pairing with the transformer was lost. Also wish the Bluetooth range was little farther. You have to be pretty close to transformer to make the app work.

Droliaa

6 years ago

Response from developer

Apple restricts the app from knowing if it is paired or not with the transformer. We updated the app to catch some error codes which indicated the pairing was most likely lost. We added on screen prompts to help remedy any problems. If you still have issues, reach out to smartpower50@gmail.com and we will get back to you.

Very Disappointed

Such a wonderful idea; unfortunately, it does not work!!!

Fixing?!

7 years ago

Response from developer

Sorry you are having issues. The issue has been identified and fixed but unfortunately it requires a firmware update (no changes are needed to the App). Download the PDF instructions for updating the firmware by visiting: https://tinyurl.com/SP50v14 If you need further assistance, send an email to: SmartPower50@gmail.com