SmartTeach appears to be a legitimate app. The AppsHunter Legitimacy Score for SmartTeach is 90 out of 100 points across 7 verification signals from App Store and developer data.

SmartTeach User Reviews

Name: SmartTeach
Rating: 4.8 (1187 reviews)

SmartTeach

Teaching Strategies, LLC

📚 Education

Customer Experience

Positive experience24.0% of reviews

Neutral12.0% of reviews

Negative experience64.0% of reviews

~ Based on 25 written reviews from the US App Store.

What users say

Summarized from real user reviews of SmartTeach. Based on 1.2K reviews and a 4.8/5 average, it highlights the 3 positives and 7 negatives reviewers mention most about this Education app.

Positive things

🚀Easy and awesome app to track notes and submit to Teaching Strategies Gold
👍Brings together curriculum and assessment
👍Convenient and easy to use

Negative things

🐛Frequent technical glitches and bugs
🐛Performance issues
🐛Login issues
🐛Messaging and communication problems
🐛Delayed or failed uploads
🔧Not user-friendly, lacks consideration for daily users
🔧Limited photo/video management features

Is SmartTeach Safe?

SmartTeach appears safe based on user ratings. AppsHunter Safety Score for SmartTeach is 96/100.

This assessment is based on 1,187 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.5% of ratings point to a safe experience

1.6% of ratings suggest some concerns

2.9% of ratings point to a risky experience

~ Based on 1,187 App Store ratings for SmartTeach.

Is SmartTeach Legit?

SmartTeach appears to be a legitimate app. AppsHunter Legitimacy Score for SmartTeach is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Screener

Why I don’t see the screener when I click the plus sign. What do I need to do to get the updated smart teach.

Karol0216

6 months ago

Disappointing

This app could be great but the developers have ignored it for 3 months. It has so many bugs and performance issues it isn’t worth using at the moment.

bethannk3

7 months ago

Great app to submit Notes

This is a easy and awesome app to track your notes and to submit them to teaching strategies gold,

yekristianson

10 months ago

Love this app

I love how this app brings together my curriculum and assessment!

Teacherofpreschoolers

10 months ago

Frustrated

I wanted to love this app so much. After switching from Brightwheel, I was so excited to streamline everything. It’s just been one technical glitch after another. My teachers are frustrated, parents are frustrated, I’m frustrated. Any technical issues are met with a request to submit a tech ticket and it takes weeks to resolve, or they tell me to delete and reinstall the program. I can’t do that every single day! Please don’t market this product until it’s ready and free of the amount of bugs it still has. We paid A LOT of money for this product and I honestly wish we hadn’t switched.

Tanjam10

10 months ago

Not user friendly

Not super user friendly. I wish there was more consideration/input from actual daily users. You should be able to select more than one piece of documentation at a time and apply the same objectives. You should be able to select more than one photo from “my media” at a time and delete them. So many little things point to it being designed by someone who doesn’t actually use it.

Tyguy4756

a year ago

Response from developer

Hi there, thank you for taking the time to leave a review! We're sorry to hear you're encountering usability issues with the app. We're continually looking for ways to improve the experience, so I noted your suggestion for bulk-editing documentation on our backlog to explore further! In the meantime, it is possible to multi-select photos. In My Media, you can hold any of the images and it will open multi-select so you can select as many as you like. The action menu will also open so you can delete them, add them to documentation, etc. Let us know if you run into more issues, we're happy to help. Thanks again!

Great App

There should be an easier way to upload photos and videos.

Girlome77

a year ago

Camera roll access

No camera roll access this is very inefficient

bruno..2020

a year ago

Response from developer

Hi, we are sorry to hear that you have encountered this issue. You should be able to access the camera roll within the SmartTeach app. In the My Media section, when you click on the 3 dots in the top right corner you will see 3 options: "Access Camera", "Import from Camera Roll" and "Import from My Files". Also when you go to send a message (if you have access to messaging, based on your Admin setting) you can import from camera roll. Lastly, when you start to add documentation, you can click on the empty Media thumbnail and again should see options to import from your camera file or from your files. If none of these options are working for you, please contact our support team at support@teachingstrategies.com or by calling us at 1-866-736-5913. Thank you.

please fix login issues

does not let me login at all

soha soha

a year ago

Not working need to do my job. Please fix

Please fix so I can do my job!

nat85teacher

a year ago

Won’t let me log in

I have my username and password stored, and I have uninstalled and reinstalled completely deleted and then reinstalled the app and it still says I’m unable to login and please check my username and password. I know it’s correct because it’s the same one I used to log into the website. I have sent messages requesting assistance and still have not received any answers. I’m unable to use the app and this has been going on since the beginning of the school year.

Waste of time can’t even login

a year ago

To many issue

The app sometimes won’t let me sign in or it says something went wrong

Gggggggggfgfgfddsswerthhh

a year ago

Response from developer

Hi, thank you for your comment. We are sorry to hear you are unable to log in. This issue should not be happening but we would need more details to help you troubleshoot. Please contact our support team ASAP at techsupport@teachingstrategies.com or 1-866-736-5913 if you are still not able to log in. Thank you.

plz fix messages

for the love of god please fix the messages 😭 i will get a notification that i received a message from a family member. It’s been a few hours now and the message still hasn’t loaded on the app or the website. it takes a long time for the messages from families to come through. messaging is the biggest part for why i use this app. plz fix

Lindsey1224

a year ago

Response from developer

Hello, thank you for your comment. We apologize for the issues you are seeing receiving in app messages from families. There are a few different reasons why this could be happening, either related to issues on the family device or on the device you are using. In order to help you get to the bottom of this and resolve the issue, please reach out to our support team and share details of what you are seeing: support@teachingstrategies.com or +1 800-637-3652 (Option 4).

Family contact lacking

Many unresolved issues with the family communication part of the app.

blah2951

2 years ago

Response from developer

Hello, thank you for your comments. We are always working on ways to improve the experience for our customers. Please don't hesitate to reach out to our support team with questions or suggestions: support@teachingstrategies.com or +1 800-637-3652 (Option 4).

Documentation

How do we add data now? I can’t seem to figure it out after the update.

K_apon4

2 years ago

Response from developer

Thank you for your comment. Please see the following support guide to adding and submitting documentation to the TS teacher app: https://teachingstrategies.my.site.com/phttps://teachingstrategies.my.site.com/portal/s/article/Getting-Started-with-the-Developmental-Screener-in-the-Teaching-Strategies-Teacher-Apportal/s/article/Adding-Documentation-on-the-Teaching-Strategies-Teacher-App https://teachingstrategies.my.site.com/portal/s/article/Getting-Started-with-the-Developmental-Screener-in-the-Teaching-Strategies-Teacher-AppAdditionally, you can review this guide to developmental screeners, which may be something you can access depending on your license and the age range of your classroom: https://teachingstrategies.my.site.com/portal/s/article/Getting-Started-with-the-Developmental-Screener-in-the-Teaching-Strategies-Teacher-App Please also ensure that you have downloaded the latest version of the app. Don't hesitate to reach out to our support team support@teachingstrategies.com or +1 800-637-3652 (Option 4) Thank you.

Can’t log in

Called technical support and didn’t help. I can log in on my computer but not through this app.

Jess1234567ne

2 years ago

Response from developer

Thank you for your comment. This issue should not be happening and should have been resolved in our most recent release. Please ensure you have the latest version of TS Teacher installed and please contact our support team ASAP at techsupport@teachingstrategies.com or 1-866-736-5913 if you are still not able to log in. Thank you.

Too Many Kinks

This app has so much potential… My district made the teachers switch from dojo to this and no one is happy. First off on dojo, esl families can translate messages and vice versa. This app gives no translation support. You can’t even copy and paste messages to put into Google Translate. You have to click “use as documentation” and open that- only then can you highlight it to copy. Second, you can’t see which families have viewed your messages like you could with dojo. This makes it harder to know if a family has seen what you posted or not. Third, you can’t delete messages in the app. Not only that it is so visually unappealing and boring. Whoever designed this tried to quickly get it made and took in no user friendly consideration. I wish we could use dojo again.

TaraACa

2 years ago

Response from developer

Hello, thank you for sharing your thoughts. We are sorry to hear how frustrated you are with messaging in the app. Please know that in-app translation is high on our list of priorities for future improvements. In the meantime, if you copy a message prior to sending it, you could then paste it into a translation service. We had not enabled copy and paste once a message is sent due to privacy concerns. We have made a note of your other suggestions and will take them into consideration, as we are constantly looking for ways to improve the experience for our users. If you have any further issues, please contact our support team.

Too complicated

Too complicated for “in the moment” needs. When document is uploaded it still shows in app, adding to confusion and extra work. Too much clicking.

Pre-K Soecial Ed

2 years ago

Response from developer

Thank you and we are very sorry to hear you are having this problem! Once documentation is uploaded to Gold it is removed from the TST app. Media items attached to documentation will still be visible in My Media, and documentation that you have saved but not uploaded is saved to the In Progress tab. For more about we recommend checking out our Quick Hits video which describes how documentation works on the app: https://teachingstrategies.my.site.com/portal/s/teaching-strategies-teacher Please contact our Support Team or join our upcoming "Transitioning to TS Teacher app" webinar if you continue to have questions.

Very glitchy

The app is very glitchy. Documentation can take over a week to upload. I will send messages to parents and they won’t receive them until many weeks after. I do not recommend using this for parent communication.

Nmaleszewski

2 years ago

Response from developer

Thank you for your comment. This issue should not be happening and should have been resolved in our most recent release. Ensure you have the latest version of TS Teacher installed and please contact our support team ASAP at techsupport@teachingstrategies.com or 1-866-736-5913. Thank you.

Almost perfect! Almost!

If I could change the date on the add documentation page it would be perfect! I have to go back in on the website to change them to the date they actually took place which is such a hassle!

kaylaperkins94

3 years ago

Response from developer

Hi Kayla! Thank you for your comment. Having the ability to change the date on the add documentation screen is a commonly requested feature and is something we are working on. We suggest setting TS Teacher to automatically update on your device so that you can be sure to get access to the latest features as soon as they become available. Thanks!