SmartVault for iPhone and iPad User Reviews

Customer Experience

Positive experience16.1% of reviews
Neutral9.7% of reviews
Negative experience74.2% of reviews

~ Based on 31 written reviews from the US App Store.

Is SmartVault for iPhone and iPad Safe?

SmartVault for iPhone and iPad does not appear safe based on available data. AppsHunter Safety Score for SmartVault for iPhone and iPad is 45/100.

This assessment is based on 40 user ratings, with an App Store average of 1.6/5.

Safety Analysis

10.0% of ratings point to a safe experience
5.0% of ratings suggest some concerns
85.0% of ratings point to a risky experience

~ Based on 40 App Store ratings for SmartVault for iPhone and iPad.

Is SmartVault for iPhone and iPad Legit?

SmartVault for iPhone and iPad appears legitimate, with a few gaps. AppsHunter Legitimacy Score for SmartVault for iPhone and iPad is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No pdf

Can’t upload PDFs from iPhone. Worthless

Useless

This app is literally an embarrassment. Fix your product.

UNBELIEVABLY janky

Won’t let me paste in a password from my keychain? What year is this? 1995?

Horrible

Why even use this app? I am an engineer and cannot upload a document :(

This application needs a lot of work.

This application needs work. It does not function properly. Making the application emulate the website would make it somewhat better. The user interface is not the best. Could be improved with more secure Passkey login technology rather than passwords with security codes.

Very poor app

This app is long overdue for an update. Incredibly hard to use. Difficult even to login.

Worthless

This app doesn’t help anything when it comes to supporting clients.

Worst app for tax prep

This is the worst app for your clients as a new aged tax preparer, we need our bookkeeping and tax clients to have mobile access to there documents. What’s is disappointing the most is that newer companies are offering this very thing. Clint’s are getting younger and younger clients want a ESS to there info from there phone I know your prices aren’t getting cheaper . Provide use user with a worth app for iPhone and android.

Thank you
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Disappointing w Limited Capabilities

Wow, what a poor effort on this app. The only thing you can upload is a photo, and you cannot search for files on One Drive or other file apps. Why bother having the app if it has no capabilities?

Useless App

App crashes when trying to open documents. Unable to upload documents. App is quite useless.

Grandparents website

This portal is a piece. Cannot upload a PDF??? Only a photo…???!!! Buy something else.

Cannot upload pdf files

Only allows uploading photos for gallery and cannot browse to upload pdfs or other files.

Crashing With IOS 16

It was working well until ISO 16 came out and now it crashes. I would love to see and update to resolve this issue!

Wheres the document File uploads???

Although a nice simple and easy to use App but..
where is the document files uploader, i can only see upload Image photo's not upload files as i can not upload PDF documents that i signed and upload for my Accountants
I would give this app 5 stars if it can change the structure of the way you can upload not just photos but files like PDF, DOC, XLS and any ither file format
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Use the website

Very basic features like print, or saving a document locally are not working or available in the app. The experience actually makes me wonder how truly secure and trustworthy SmartVault is if the app is built this poorly.

Doesn’t work

Useless

Good luck

Good luck getting anything done with the app. Glitches constantly and had to log back in 5 times to view one doc, unsuccessfully. Absolute trash

App is horribly written

I have tried multiple times to transfer my files to my client portal (which has never actually showed up with my name), and in my account there is no mention of my name or that I am actually in my account. The app freezes almost immediately. I guess I will stick to hand-delivering my tax information—
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Next to worthless

I can’t upload documents with the app, only photos. Worthless.

Better than nothing

Would be nice if I could upload documents. I say stick to the website and forget the app.