App not working
At some point the app has crashed and never recovered after. It displays “Welcome NULL” instead of my name. Log out option is missing in this state. If I try to reinstall the app login option is displayed however it doesn’t allow me to login with my credentials, and shows unreadable error messages when I try to recover my password. Support doesn’t respond. iOS.
Update: after reinstalling the app several times it started working again. App is cool.
Update: after reinstalling the app several times it started working again. App is cool.
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Response from developer
Hi Eugene, We answer all emails that come in. Please email us at umpire@smashpoint.pro so we can help with support. Many thanks!
App not working
At some point the app has crashed and never recovered after. It displays “Welcome NULL” instead of my name. Log out option is missing in this state. If I try to reinstall the app login option is displayed however it doesn’t allow me to login with my credentials, and shows unreadable error messages when I try to recover my password. Support doesn’t respond. iOS.
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Response from developer
Hi Eugene, We answer all emails that come in. Please email us at umpire@smashpoint.pro so we can help with support. Many thanks!
Watch App broken on WatchOS 18
After updating to iOS 18 and WatchOS 18, the watch app will crash within 1-2 games of tracking score, resetting to a new game. This makes the watch app useless. Reported the issue in September 2024 and still no update to address the problem. Was a happy user for several years before this.
Amazing Score Tracker
Great app to track my daughter’s match stats. Really easy to use and simple touch at each point.
App crashes on watch all the time
I used to like this a lot but when entering results on your watch,
It crashes about 80-90% of matches that I play. I don’t have any other issues with any other apps on my
Watch so I’m sure it’s just this one and I can see there have been no updates on this for about 2 years so probably is just becoming outdated. A shame as otherwise it is easily the best scorekeeper of them all, by a mile.
It crashes about 80-90% of matches that I play. I don’t have any other issues with any other apps on my
Watch so I’m sure it’s just this one and I can see there have been no updates on this for about 2 years so probably is just becoming outdated. A shame as otherwise it is easily the best scorekeeper of them all, by a mile.
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Watch App seems broken on WatchOS 18
After updating to iOS 18 and WatchOS 18, the watch app will crash within 2-3 games of tracking score, resetting to a new game. This makes the watch app useless. Reported the issue in September and still no update to address the problem. Was a happy user for several years before this.
Good app with uncertain future
The app is good, but with no updates in years I’m nervous to use it or pay for the subscription in the case it shuts down and I lose my data
M
Not useful at all for tracking score on Apple Watch because you can’t see past set scores during match. Also need an option for third set 10-point tiebreaker setting on Apple Watch before match play begins.
Good app
I had an issue with the app and reported it to the developer. They came through and took care of me. I then realized it was user error. Thanks the team for their quick response and great app.
Response from developer
So sorry to hear about this! We made a lot of improvements to our cloud services recently for added stability and bandwidth. Please email us at umpire@smashpoint.pro so we can help. we’ll extend your PRO period for free. Thank you!
Great service
I had several questions on this app regarding how best to track my daughters matches and share with my wife and coach. The support I received was quick and very helpful. Even an upgrade consideration to add capability to track approach shots was well received. A very good app.
Response from developer
Many thanks for your feedback! We love Tennis!
Reset page website with error
I just reset my password and the website that I got in a email it has an error.
Also, I upgraded to Pro and the app doesn’t recognize the purchase.
Also, I upgraded to Pro and the app doesn’t recognize the purchase.
Not working with Apple Watch
I really want this to work. I’ve tried all I know to do. Hopefully support will help me fix it.
No response to feedback
It’s been over a year since I’ve provided detailed feedback on requesting notes per point. No response. In spite of repeated requests. Deeply disappointing.
This doesn’t work
I downloaded the app this morning and can’t get past the update profile page. I most definitely will not get the paid version if I can’t save my name in the app.
Really Good!
I really like this. It helps me break things down for my daughter. I can make the match simple. I’d like to see what stroke made the error and what actually happened. Was it a forehand or backhand error? Did it go long or into the net? This would take the analysis to another level. We used to do this by hand and it was nice to see. Also, can you put in a place to record the number of balls hit in the rally? It would be beneficial, specially for younger kids. It’s great to see serve percentage. This had helped so much. Thanks and if you’re looking for an app, this is the one to explore.
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Response from developer
Many thanks for your feedback! Please feel free to get in touch any time with questions or feedback. We love to hear from our users. Email umpire@smashpoint.pro
Is this free ?
Is this app free or not?
Eye opener
Used this to track play of members of my team. Realized the number of unforced errors was higher than we thought!
Response from developer
Thanks for your feedback. We are very happy to hear that Smashpoint is useful for you. If you have any questions please feel free to email us at umpire@smashpoint.pro 🎾
M
Didn’t work with my Apple Watch
Really cool, but missing one major component
Just started using this today and tracked 2 of my daughter’s matches. Was able to send her coach a link with all the stats after the match which was great. Easy to use, intuitive and keeps you engaged. One major flaw though, it doesn’t record the nature of the error. It would be amazing if you could record whether unforced / forced errors where long, wide left, wide right or net cord. Make this update and I’m a buyer!!
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Response from developer
Thanks so much for your helpful feedback. If you have any other suggestions or questions please feel free to email us at umpire@smashpoint.pro
Great app
I cannot live without this app anymore. Recent update added live scoring for doubles games, which I have been longing for a year. Easy to use and review my performance with the stats are very helpful to motivate me to play and practice more. If the app also records who serves and calculate the 1st serve rate for doubles games, this app will be perfect for me. Thanks.
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Response from developer
Many thanks for your helpful feedback!
