Can’t access my subscription
Purchased print+digital version, I cannot access the digital version with this app. Tries to force me to buy new subscription; horrible app.
Digital Subscription Access
This app doesn’t access the digital subscription purchase from Smithsonian Magazine. If you already have a digital subscription you will need to purchase it again through this app.
Misleading
You have to install the app to realize it's a subscription based version of the magazine. Mention about in-app purchase is missing. Deceiving.
App crashes
App crashes whenever I try to open it. Please fix immediately.
The “Tap to Subscribe” button is off the screen
As much as I’d like to get a digital version instead of killing trees to have a paper edition, I can’t subscribe because the stupid button to double click is off the screen. Good web design, Smithsonian!
Please Show TOC
The magazine is great and the app is really good, too. But, could you please allow us to look at each back issue’s table of contents before purchase so we can tell exactly what we’re buying? It’s very hard to tell from just looking at a thumbnail image of a magazine’s front cover, even on an iPad.
Disappointed with this app
Requires a separate purchase to access digital version of magazine, even if you are a print subscriber. App is clunky, doesn’t remember your progress and starts over at the beginning of an article every time you reopen the app. Two stars because the content is top-notch, but an otherwise disappointing experience using this app.
Show more
✨👌🏼
Excellent tout simplement ! Permet de maintenir son Anglais avec des sujets intéressant s, je recommande !
Loses your last viewed page
Great content. Lousy app. Can’t keep track of what is your last viewed page in an issue. Very frustrating having to remember where you were.
Old Magazine issues gone
Ever since the app was updated, the magazines I’ve been saving from January 2012 to today have all been erased. The pages are gone and if this doesn’t get fixed, I’ll look for something else that will.
Inferior to previous version
The newly updated version of this app is distinctly inferior to the previous version. You can’t set bookmarks any more, so unless you read the entire magazine in one sitting, you have to remember where you were. Also, in articles where you should be able to see multiple pictures by touching the picture or swiping left or right, you can only see the initial picture. There’s no way to see the others.
Show more
Response from developer
Thank you for your note. We are looking into the issues you're reporting.
WARNING! DELETE THIS APP OR IT MIGHT BRICK YOUR IPAD!
Saw that Smithsonian now says you can read the print magazine on your iPad, if you subscribe, which I do.
Great, I thought, update and try it.
Not only did this not work, it nearly bricked my iPad. Finally got it working again after some effort.
THIS IS A DANGEROUS APP AND SHOULD BE IMMEDIATELY DELETED BY EVERYONE!
I cannot understand why the overwhelming majority of magazines have useful apps where I can read my print subscription and Smithsonian has been a major fail in this area literally for years.
I doubt the app developers ever read these, but if you do: Shame on you. FIX THIS!!!!!!!!!M
Great, I thought, update and try it.
Not only did this not work, it nearly bricked my iPad. Finally got it working again after some effort.
THIS IS A DANGEROUS APP AND SHOULD BE IMMEDIATELY DELETED BY EVERYONE!
I cannot understand why the overwhelming majority of magazines have useful apps where I can read my print subscription and Smithsonian has been a major fail in this area literally for years.
I doubt the app developers ever read these, but if you do: Shame on you. FIX THIS!!!!!!!!!M
Show more
June issue missing
I have reported twice within this app that the June 2020 issue is missing but have had the courtesy of a response
Great Magazine, lame ap
I have been reading the magazine for decades and usually find the subject matter of the article’s interesting and informative. The writing is always top notch.
The ap, however, is pretty minimal. You see pretty much a copy of the printed version, in portrait mode only. My complaint is you get no control over the page presentation - no scaling or other controls are offered. Fine for those with 20-20 vision. The ap doesn’t take any advantage of the digital medium.
The ap, however, is pretty minimal. You see pretty much a copy of the printed version, in portrait mode only. My complaint is you get no control over the page presentation - no scaling or other controls are offered. Fine for those with 20-20 vision. The ap doesn’t take any advantage of the digital medium.
Show more
Sorry app.
Tried to contact Smithsonian people many times! No answer of any sort!! Very misleading and underhanded to make subscriber believe digital magazine included!!! WILL NOT RENEW!!!!!
Poor app
As others note, you can't activate your account, so this is worthless! Time to cancel print sub as well
Don’t bother
This is a terrible app. I have to download the same issue every time I want to read it. It does not remember where I was when I quit reading the last time. It’s completely user unfriendly. You’d think Smithsonian could come up with an app that works. I love reading the magazine when I’m traveling, but this process may make me drop my subscription. A previous version was great. This one is awful. What a waste.
Show more
No longer offering digital
What Smithsonian says if you call their 800 number is they no longer offer a digital version. They also say the digital apps are provided by your device third party developers and are not part of the Smithsonian, therefore, are independent. That is why I would have to pay twice - once for a third party app and once for the real (print) deal. No thanks-not getting either. Only want digital offered by the real deal.
Show more
Crap
Awful, won’t let me access
DO NOT GET THIS APP
Used to work fine but then stopped downloading new issues. Only gave me the first three pages. Smithsonian won't take responsibility. Says it is an Apple problem. Apple says all my other apps work fine so it is a Smithsonian problem. Smithsonian says their IT will address and call me back but they never do despite repeated calls from me. Smithsonian Customer Service says nothing they can do, no offer of refund, no "what can we do to make things right". I've been a member for more than 25 years but no more. Worst example of customer service and giving the finger to a customer I've ever had. What a joke!!
Show more
