Love it!!!
Trash app
Response from developer
Hi there! Sorry to hear you felt that way. If something specific didn’t work or felt off, we’d genuinely love to know what happened so we can improve it. You can reach us through the support section in the app. We’re always working on updates and improvements.
Amazingly horrible app
Response from developer
Hi there! just to clarify, subscriptions are managed directly through your Apple ID, not inside the app. Deleting the app does not cancel a subscription automatically. You can cancel anytime by going to: Settings → Apple ID → Subscriptions → Select the app → Cancel.
Insects, arachnids & reptiles
Thought this was a trial!!!
Response from developer
Hi there! The annual plan includes a 3-day free trial, after which the subscription is charged if not canceled. If you'd prefer not to subscribe, you can always use our free version, which offers a limited number of scans.
Snake ID
Response from developer
Hi there! Please contact us at support@pibardos.llc if you're still experiencing issues.
Snake education
Works!
took my money but did not identify more than one snake at a time
Response from developer
Hey there, thanks so much for sharing your feedback and letting us know about this issue. We discovered a bug that incorrectly limited some paying subscribers to just one identification, and we’ve fixed it so this won’t happen again. We’re really sorry for the hassle and totally understand your frustration.
Doesn’t work
Response from developer
Hi there, thank you for taking the time to leave your feedback. We sincerely apologize for the issue you encountered. We’ve identified and resolved a bug that caused paying subscribers to experience limitations meant for free users.
Lying app
Response from developer
Hi there! I agree this is not acceptable and defeats the purpose of the app. I’m working on improving the model and make it more reliable. Thanks for your feedback!
Not Good!
Response from developer
Thanks for the feedback! We’re training the model to make it more accurate.
