Incorrectly ID’s often
Response from developer
Hey! Thanks for your feedback. We've worked on improving the model. You can also send identifications to our human experts right within the app.
Doesn’t work at all
Response from developer
Hey! Thanks for your feedback. We've worked on improving the model. You can also send identifications to our human experts right within the app.
Love it!!!
Trash app
Response from developer
Hi there! Sorry to hear you felt that way. If something specific didn’t work or felt off, we’d genuinely love to know what happened so we can improve it. You can reach us through the support section in the app. We’re always working on updates and improvements.
Amazingly horrible app
Response from developer
Hi there! just to clarify, subscriptions are managed directly through your Apple ID, not inside the app. Deleting the app does not cancel a subscription automatically. You can cancel anytime by going to: Settings → Apple ID → Subscriptions → Select the app → Cancel.
Insects, arachnids & reptiles
Thought this was a trial!!!
Response from developer
Hi there! The annual plan includes a 3-day free trial, after which the subscription is charged if not canceled. If you'd prefer not to subscribe, you can always use our free version, which offers a limited number of scans.
Garbage app!
Response from developer
Sorry the app didn’t get that one right. Our AI is always learning, and we're constantly working on improving the accuracy of our reptile identifications. Feedback like yours helps us get better, so thanks for letting us know!
Snake ID
Response from developer
Hi there! Please contact us at support@pibardos.llc if you're still experiencing issues.
Snake education
Lovely, but there is room for improvement
Response from developer
Thanks for your feedback. We continue to make improvements to the app.
Works!
took my money but did not identify more than one snake at a time
Response from developer
Hey there, thanks so much for sharing your feedback and letting us know about this issue. We discovered a bug that incorrectly limited some paying subscribers to just one identification, and we’ve fixed it so this won’t happen again. We’re really sorry for the hassle and totally understand your frustration.
Doesn’t work
Response from developer
Hi there, thank you for taking the time to leave your feedback. We sincerely apologize for the issue you encountered. We’ve identified and resolved a bug that caused paying subscribers to experience limitations meant for free users.
Lying app
Response from developer
Hi there! I agree this is not acceptable and defeats the purpose of the app. I’m working on improving the model and make it more reliable. Thanks for your feedback!
Not Good!
Response from developer
Thanks for the feedback! We’re training the model to make it more accurate.
