SnakeSnap User Reviews

Customer Experience

Positive experience71.7% of reviews
Neutral0.9% of reviews
Negative experience27.4% of reviews

~ Based on 113 written reviews from the US App Store.

What users say

Is SnakeSnap Safe?

SnakeSnap: Snake Identifier appears safe based on user ratings. AppsHunter Safety Score for SnakeSnap is 87/100.

This assessment is based on 778 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.8% of ratings point to a safe experience
0.9% of ratings suggest some concerns
14.3% of ratings point to a risky experience

~ Based on 774 App Store ratings for SnakeSnap.

Is SnakeSnap Legit?

SnakeSnap: Snake Identifier appears legitimate, with a few gaps. AppsHunter Legitimacy Score for SnakeSnap is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very useful!

Help me identified Alligator Lizard

Obsolete

Unfortunately AI has made this app obsolete.

Menu isn’t working

Menu isn’t working and I can’t get the thing to cancel subscription. Don’t go here.

Cannot recommend

I’m trying to upload a picture, but it keep asking my email even after I’ve provided it. That’s all this app does.

terrific

the app is easy to use. you upload a photo of the unidentified snake and not long afterwards you get an email identifying the snake. one of the most useful apps I have found

Subscription Required

Annoying, can’t use without signing up for recurring billing. They really aught to make subscription requirements clear.

Don’t get

No free trial. Charge 9.99 right away. No answer.

Quick and very helpful!

Had a snaked stuck in a glue trap that was still alive and wanted to know if it was dangerous. They helped give me tips on how to get it safely off the trap and I was able to safe the rat snakes life!

HELP

I’d like to cancel snake snap but cannot find settings When i look inside ‘phone settings’ I only have 2 options and neither leads to settings. The app itself doesn’t seem to have a ‘settings’
So HELP please

Brandy

Got tis app two months ago. Love it. They answered within a couple of hours which I was not expecting. I understand the answer is coming from human review and not being spit out of a computer. Still had a question
which they answered within a couple of hours and with enough detail so I understood.

Rural Africa

Wow I am very impressed with this service! I live in rural West Africa with my family including a toddler who loves to play outside. We killed a snake that we thought was a deadly venomous type and submitted it to this service to find out. They responded the same day with a detailed report about the snake, despite being a type that is not very well documented. Fortunately it was not a deadly venomous type like we feared. This has given us much peace of mind especially with our toddler. All this was on the free trial but I want to keep my subscription longer just to pay them for their help. Thank you!
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Slow

I didn’t realize I’d need to wait for an email. It doesn’t identify it in the app right away. Also it’s free to just swipe up on your photos you take on your phone and click on ID.

My new best friends!

The other night in the dark I went to push buttons for the gate. Thought I saw a gecko and almost reached in. Decided to take a picture. It was a snake curled in the box. My besties identified it as non-venomous and this 84 year old rested easier. Thank you from my hyper heart beat for this app.
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Great app

I am very impressed by the app, and by the speed and thoroughness that their team follows up with.

Snake

Every time i opened this app i was charged $10.00
Need to know how to get refunds and delete

Not free PLUS you need an email

Not only do you have to pay, you can’t use it unless you provide your email. Also results are not instant.

Easy to use and quick identification

The app was easy to use. I just selected a photo from my photo library, put in my location and email. I got a result back with what the snake was and links to more info within minutes.

Good app

Identify danger noodles

Quick and helpful

The snake snap team texted me in about 6 minutes what kind of snake I had - fantastic! Thanks for your help :)

Not sure how it got any good ratings

Sent a good clear picture (twice) never got a reply. Sadly Google will be a better choice,