Snap! Mobile User Reviews

Top reviews

Fix it

The app won’t even load. Looks like you’d run a test or two after your upgrades to the app to make sure it works. We’re required to fundraiser through this program but won’t be getting many funds if we can’t utilize it.

Easy to Use

Easy to use app, helped us a bunch.

Insane

Can we lower the amount u can donate pls it’s so stupid how high its is and if h think abt it the lower the price the more people and more money you’ll get Cz business

Worthless

Uploading documents is a joke.

Bug

App crashes every time I click on it. Won’t even load for a second before it crashes. Website is not good either

Can’t log in

Very slow. Took ten minutes to type in user name and password and finally got to hit sign in then it just spins and doesn’t do anything.

App worked fine but the rep at my school had a stupid face and haircut

See title

Didn’t make sense

It told me to put in a nine digit code, but it gave me only eight digits so can’t get in the app.

Yawn

Maybe stop coming to schools and having your representatives shout at kids, whose don’t make enough income, to beg for money and fundraise unethically. The whole way your company goes about it makes it feel like a scam and I’m surprised you even have people who donate.

Terrible app

Me and my wrestling team use this app to raise money for funds and to pay for our singlets etc. The app doesn’t keep my fundraiser(the wrestling funds) logged in and keeps asking me for a code the guy that came to my school was no help and the people on the app doesn’t help either not worth it honestly
Show more

SCAM God awful

Pyramid scheme. I can’t even sign in to the app. Obviously this is for the benefit of the company and not for the sports team. This is ridiculous that my school district made a contract with this poor company.

Total scam

My school made me listen to some stupid sales pitch about this. My schools team does its own fundraising and doesn’t need this fundraiser.

Why I hate Snapraise

Snapraise is so evil like why are we continually using it when it has so many downsides.

1. Most people cannot figure out how to use it. It limits the amount of people donating because of the demographic of people who cannot use it.
For example, older people who are not used and equip with the skills to use technology are unable to figure out how to input card numbers and donate properly. Most adults also do not have online transaction apps such as Venmo, Cashapp, or Zelle. So how would they be able to donate money online to fundraisers? Some people don't even have a phone.

2. It is unprofessional and rude. Sending multiple automated messages asking people for money with no human interaction or personal relationships likely will cause people to not want to donate. Whereas face to face contact with people is more beneficial and convincing, because it shows you care for those who donate to you. Automated messages sound fake and cannot convey emotions. If you got a message that said "Please donate to me for my ______!" 5 times a day, would you really want to donate? It is just not a good way to ask people to donate to you.

3. The donaters usually get nothing out of electronic donating. Usually fundraisers include a product or service in return for money. Carwashes, bake sales, candy selling and yardwork include benefits for donators. But in an online fundraiser, usually people just donate and do not get anything out of it. I know you don't have to get something out of it, and it makes profit, but it just seems rude to ask for straight up money and give nothing in return but an automated thank you message.
Show more

DON’T GET THIS APP ITS A SCAM

don’t get this app. it will sell your information

Salesman did not help well.

Salesman Alex gave attitude and was rude to me and my squad. Never again. I would give a 0/5 but it sounds better than a 1/5. Never again.

Tips?

App takes a percentage of donations, does not cover the processing fees and then asks for a tip on top of it. Do with that information what you will.

the salesmen are jerks.

My high school volleyball team used snaps and had someone from the business come and make sure we all downloaded and were logged into the program. they had the guy come around and show him our phones to insure we had really did it. i have a gabb phone which has restrictions making me unable to access the internet or download unsupported apps so i had downloaded the app on another device. when he came over to me i told him i had restrictions so i downloaded it on another device and he got up in my face about it. he repeatedly told me i could download it or to open it on the internet and i kept telling him no and he wouldn’t believe me until i open the app store and looked for the app. total jerk i was singled out among all the girls and he even gave an inventive to all the other girls that whoever had sent the most text messages that had people donate would win a chick fil a card. this was a horrible experience for me and he had no right to get in my face about this and insist on seeing our phones. i think the guys name was DANNY not entirely sure but i know it started with a d. very upset about this. it also cut out a full 40 minutes of our practice time.
Show more

Fundraiser

Worker wasn’t very friendly and didn’t believe that we were trying to raise money even though we raised a couple thousand.

Response from developer

We're really sorry to hear about your experience. That’s not the standard of service we aim to provide. Every fundraising effort matters, and you deserve support and encouragement, especially when you're doing great work. We'll share this feedback with our team to ensure more thoughtful, respectful interactions moving forward. Thank you for sharing your experience.

A scam

This app is a scam and it’s clear any positive review in here is an employee or was paid for

Messy

To load the fundraising page it’s a webpage and not within the app. Trying to add emails, the app won’t link to Google. I don’t like that I don’t know what messages are going to be sent out or when. I feel like I’m about to spam my family and friends. I’d rather just give my son’s sports team money directly than try to fundraiser through this app.
Show more

Response from developer

Thanks for your thoughtful feedback. You’ve highlighted some really important areas for improvement. We’re actively working on deeper app integrations to reduce web redirects and improve usability, especially for our parents & guardians supporting their student athletes. Your input helps us build a better experience, and we appreciate you taking the time to share it.