They don’t respect their photographers hard labor.
They took money out of my children mouth because I didn’t give the client 100 photos vs the allotted 40 and I have submitted 80 the client was still unhappy wanted more raws from the session that I could not give them. They honored the client more vs following their own stipulations and withheld payment from me. I will reporting them to the department of labor today!
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This company harms photography industry
They don’t treat photographers well. You get $10 compensation if clients cancel a shoot. Scam
The worst ever
Why you deactivate the account of the best photographers and let the worst continue
Glicthes
There is a glitch in the app for iPhone, the “send message” for the help portal is not showing. This is not new, I has been a recurring issue, and it’s quite disappointing when time is of the essence and you need help
Stay away
This app sucks do not use it photographer was good look for one and contact them on your own
Scam stay away
Photographer don’t communicate and Snappr charges customers for any lack of communication from photographers. This is scam company with nice talking sales people who overpromise and bad photographers.
Absolutely great possibilities
Absolutely great possibilities to find and book very talented photographers! Thank you
Great service, horrible app
Good: my photographer was great the service they provided was great and through the WEBSITE not the app, I was able to download the pictures.
Bad: this app is only for the photographers not for the clients. It would be great if there was an interface. Additionally I purchased a photo package which was discontinued in July, but never received notice or more importantly a refund.
Conclusion: this website is still finding its way and the service I received was good. But Snappr the web interface and customer support has a long way to go.
Bad: this app is only for the photographers not for the clients. It would be great if there was an interface. Additionally I purchased a photo package which was discontinued in July, but never received notice or more importantly a refund.
Conclusion: this website is still finding its way and the service I received was good. But Snappr the web interface and customer support has a long way to go.
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DO NOT USE THIS APP
This app is a scam, they will take your money and be impossible to contact. There is NO customer service despite what they may claim. BUYER BEWARE!!! I only hope they are being investigated.
Photographer canceled at last minute
I booked 11:30 for baby shower, I told the photographer the event started earlier that day and he could come for food earlier if he wants, he mixed up the time showed up at 10:30 and no guest was there! We realized it was miscommunication, which was fi!3, he told us he would back in an hour as he needed to run some errands, but then he cancel the photoshoot at 11 on the app and we only got an email. There was no way we can book another photographer. We were super disappointed as it was a big day for the family. Just got an email from snapper telling me I can ‘get credit’ or ‘reschedule with another photographer’, really unacceptable and super disappointed as we already missed the moment!
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Not worth it for photographers, bad for the industry
The “Value” bookings pay about $70/hour, which sounds okay, until you realize you’re doing the full job: planning, shooting, editing, communicating, sometimes traveling far—all for 6 photos. Most clients don’t buy more, so you’re basically doing a premium job for scraps.
This kind of pricing trains clients to expect professional work for next to nothing. It drags down the market, makes sustainable creative work harder, and is bad for photography as a whole.
If you’re a photographer who values your time, gear, and skill: stay far away. This platform doesn’t.
This kind of pricing trains clients to expect professional work for next to nothing. It drags down the market, makes sustainable creative work harder, and is bad for photography as a whole.
If you’re a photographer who values your time, gear, and skill: stay far away. This platform doesn’t.
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This app blows
Worst designed app I’ve ever used, refuses to let you use the most basic parts of the app. Want to set your service area, even if you make it a box surrounding only your house it will display an error message saying the area is too big. Want to make yourself available for bookings. Too bad. It won’t even give you an error message so you can know what to change. This app does not want to be used and I wouldn’t even try to fight it if it wasn’t expected of me by potential clients. Completely unusable
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Horrible experience
This service is good in theory but had a horrible experience. After we booked a photographer he let us know he may have to cancel but will let us know. Then he says he thinks he should be good, still not confirming days before. I went to customer service to help resolve this issue and they said they would get on it right away. Then they ghosted me for 3 days despite 4 follow ups. By then it was too late we had to cancel and lost the money. Awful customer service. Do not use.
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Mid
It’s fine, they charge the client more than double what they pay the photographer. Also 40% of the clients I’ve got through here weird and sketchy, the rest are great.
Great service and Very Solid App
As a photographer on this app, I can absolutely vouch that this app and the service works quite well! The past reviews must have been from old versions of the app, but almost everything works great!
The app is OK
Almost everything works as it is supposed to. I don’t like how assignments are automatically accepted though. A photographer should have the possibility to accept or decline an assignment. Also the rescheduling feature is broken (although I‘m available I can’t select another date to reschedule). This is super annoying and costs a lot of extra time.
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Terrible Experience
I’ve used this app as a photographer and it is one of the worse platforms everrrrr. They don’t confirm photoshoots and you may drive halfway to a photo shoot with it being cancelled and zero compensation. This company has a class action lawsuit coming its way in more than one way.
Worst service.
Do not select snappr for photos.
Once you schedule an appointment and it does not allow you to cancel it or reschedule.
Money will be lost.And no response from support.
Zero rating.
Once you schedule an appointment and it does not allow you to cancel it or reschedule.
Money will be lost.And no response from support.
Zero rating.
STOP!!!
Jesus Christ—STOP messaging me! I was taking my time to review each photographer to see who would be the best fit for my project but you guys from SNAPPR are relentless with your text message and email marketing follow up’s! I don’t appreciate the barrage of messages and think this is a bad business practice. Consequently, didn’t even use them and found an alternative platform for my business because they just annoyed me. Sorry to the photographers—take your talents to another platform.
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Very dissatisfied!!!
I was extremely dissatisfied with the product I received. There was no one available for me to contact or discuss any necessary edits or changes to the provided photos. Please take note that the work you will receive is of low quality. I strongly advise against wasting your money or time on it.
