Snappr Photographers User Reviews

Name: Snappr Photographers
Rating: 1.79167 (24 reviews)

Snappr Photographers

Snappr Inc.

🌟 Lifestyle

📷 Photo & Video

Customer Experience

Positive experience27.0% of reviews

Neutral9.5% of reviews

Negative experience63.5% of reviews

~ Based on 63 written reviews from the US App Store.

Is Snappr Photographers Safe?

Not enough ratings yet to assess Snappr Photographers.

Is Snappr Photographers Legit?

Snappr Photographers appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Snappr Photographers is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

The worst ever

Why you deactivate the account of the best photographers and let the worst continue

renobny

2 months ago

Response from developer

Thank you for your feedback. Account decisions are never taken lightly and are based on a thorough review of our platform standards and quality guidelines. We understand this can feel frustrating, and we encourage you to reach out to us directly so we can look into your specific situation and provide clarity.

Glicthes

There is a glitch in the app for iPhone, the “send message” for the help portal is not showing. This is not new, I has been a recurring issue, and it’s quite disappointing when time is of the essence and you need help

danielprigual

6 months ago

Response from developer

Thank you for bringing this to our attention. We understand how frustrating it is when you need help quickly and the send message option is not appearing as expected. That is definitely not the experience we want you to have. We will be forwarding this to our technical team so they can investigate the recurring issue and work on a fix as soon as possible. We appreciate you taking the time to flag this and help us improve the app experience.

Stay away

This app sucks do not use it photographer was good look for one and contact them on your own

87/=&

7 months ago

Scam stay away

Photographer don’t communicate and Snappr charges customers for any lack of communication from photographers. This is scam company with nice talking sales people who overpromise and bad photographers.

FooledBySnappr

7 months ago

Response from developer

Thanks for taking the time to share your experience. We are sorry to hear about the frustration you described. We want to clarify that this app is designed exclusively for Snappr partner photographers, not for customers booking services. Communication between customers and photographers happens through our customer booking platform, and any concerns about messaging or charges are handled by our customer support team. Snappr does not tolerate poor communication or unprofessional behavior. When issues are reported, we actively review them and take appropriate action to maintain quality across our marketplace. We would really appreciate the opportunity to look into your specific booking and address what went wrong. If you were a Snappr customer, please reach out to our support team directly through the Snappr website so we can assist you properly. If this review was posted in error, we appreciate you flagging your concerns and hope this clarification helps.

Absolutely great possibilities

Absolutely great possibilities to find and book very talented photographers! Thank you

Laterikavida

8 months ago

Great service, horrible app

Good: my photographer was great the service they provided was great and through the WEBSITE not the app, I was able to download the pictures.
Bad: this app is only for the photographers not for the clients. It would be great if there was an interface. Additionally I purchased a photo package which was discontinued in July, but never received notice or more importantly a refund.
Conclusion: this website is still finding its way and the service I received was good. But Snappr the web interface and customer support has a long way to go.

Sean_Niven

8 months ago

DO NOT USE THIS APP

This app is a scam, they will take your money and be impossible to contact. There is NO customer service despite what they may claim. BUYER BEWARE!!! I only hope they are being investigated.

Drbkr

a year ago

Photographer canceled at last minute

I booked 11:30 for baby shower, I told the photographer the event started earlier that day and he could come for food earlier if he wants, he mixed up the time showed up at 10:30 and no guest was there! We realized it was miscommunication, which was fi!3, he told us he would back in an hour as he needed to run some errands, but then he cancel the photoshoot at 11 on the app and we only got an email. There was no way we can book another photographer. We were super disappointed as it was a big day for the family. Just got an email from snapper telling me I can ‘get credit’ or ‘reschedule with another photographer’, really unacceptable and super disappointed as we already missed the moment!

CL Gunn

a year ago

Not worth it for photographers, bad for the industry

The “Value” bookings pay about $70/hour, which sounds okay, until you realize you’re doing the full job: planning, shooting, editing, communicating, sometimes traveling far—all for 6 photos. Most clients don’t buy more, so you’re basically doing a premium job for scraps.

This kind of pricing trains clients to expect professional work for next to nothing. It drags down the market, makes sustainable creative work harder, and is bad for photography as a whole.

If you’re a photographer who values your time, gear, and skill: stay far away. This platform doesn’t.

📸🎞️✌🏻

a year ago

This app blows

Worst designed app I’ve ever used, refuses to let you use the most basic parts of the app. Want to set your service area, even if you make it a box surrounding only your house it will display an error message saying the area is too big. Want to make yourself available for bookings. Too bad. It won’t even give you an error message so you can know what to change. This app does not want to be used and I wouldn’t even try to fight it if it wasn’t expected of me by potential clients. Completely unusable

ballsmaster69

a year ago

Horrible experience

This service is good in theory but had a horrible experience. After we booked a photographer he let us know he may have to cancel but will let us know. Then he says he thinks he should be good, still not confirming days before. I went to customer service to help resolve this issue and they said they would get on it right away. Then they ghosted me for 3 days despite 4 follow ups. By then it was too late we had to cancel and lost the money. Awful customer service. Do not use.

norabeeee

a year ago

Mid

It’s fine, they charge the client more than double what they pay the photographer. Also 40% of the clients I’ve got through here weird and sketchy, the rest are great.

jsnneoeimr

a year ago

Great service and Very Solid App

As a photographer on this app, I can absolutely vouch that this app and the service works quite well! The past reviews must have been from old versions of the app, but almost everything works great!

Luke rizzpop

2 years ago

The app is OK

Almost everything works as it is supposed to. I don’t like how assignments are automatically accepted though. A photographer should have the possibility to accept or decline an assignment. Also the rescheduling feature is broken (although I‘m available I can’t select another date to reschedule). This is super annoying and costs a lot of extra time.

Freebius

2 years ago

Terrible Experience

I’ve used this app as a photographer and it is one of the worse platforms everrrrr. They don’t confirm photoshoots and you may drive halfway to a photo shoot with it being cancelled and zero compensation. This company has a class action lawsuit coming its way in more than one way.

mknezevi6060

2 years ago

Worst service.

Do not select snappr for photos.
Once you schedule an appointment and it does not allow you to cancel it or reschedule.
Money will be lost.And no response from support.
Zero rating.

Sujeeth Veerapaneni

2 years ago

STOP!!!

Jesus Christ—STOP messaging me! I was taking my time to review each photographer to see who would be the best fit for my project but you guys from SNAPPR are relentless with your text message and email marketing follow up’s! I don’t appreciate the barrage of messages and think this is a bad business practice. Consequently, didn’t even use them and found an alternative platform for my business because they just annoyed me. Sorry to the photographers—take your talents to another platform.

downshift80

2 years ago

Very dissatisfied!!!

I was extremely dissatisfied with the product I received. There was no one available for me to contact or discuss any necessary edits or changes to the provided photos. Please take note that the work you will receive is of low quality. I strongly advise against wasting your money or time on it.

T@BB!

3 years ago

Terrible app

The App Is terrible, it stuck on the onboarding screen honestly they jus take this off the App Store already.

Leo58557

3 years ago

Don’t bother

Snappr may have the worst AI Headshots that I have ever seen. I tried twice and the pictures look nothing like me. They’re terrible. I chose none of the headshots and their policy still does not permit a refund. That’s bad business. Two thumbs down 👎🏽👎🏽

Tbetts10