SNCB Assist

SNCB Assist

by NMBS / SNCB

0 ratings
1 review
Free

Details

  • Released
  • Updated
  • January 21, 2023
  • June 3, 2026

Features

SNCB Assist screenshot #1 for iPhone
SNCB Assist screenshot #2 for iPhone
SNCB Assist screenshot #3 for iPhone
SNCB Assist screenshot #4 for iPhone
SNCB Assist screenshot #5 for iPhone
SNCB Assist screenshot #6 for iPhone
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About

Plan your train journeys with ease and request personalized assistance for limited mobility travelers. Monitor your trip in real-time, track assistance requests, and share updates with trusted contacts.

Plan custom train routes
Request targeted travel assistance
Monitor trip status in real-time
Track assistance agent assignments
Share journey updates with contacts
Request assistance for multiple dates
Create new requests based on past trips
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What's New in SNCB Assist

6.0.7

June 3, 2026

Bug fixes and improvements

User reviews

The app presents a bug

I’ve just used it to plan an assistanve but the app, after 2 failed sending attempts and an error message of failed sending, actually had submitted 6 equal requests and I had to cancel the 5 extra ones.
I hope this inconvenient is repaired, meantime, I’ll rely on SNCB official website to plan my next trips.
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Developer apps

FAQ

How far in advance can I request assistance with SNCB Assist?

You can request travel assistance up to 30 days in the future using SNCB Assist. This allows for ample planning for upcoming journeys.

What is required to use SNCB Assist?

A free My SNCB account is required to use SNCB Assist. You can create an account directly within the app if you do not already have one.

Can I make repeated assistance requests easily with SNCB Assist?

Yes, SNCB Assist offers a convenient option for frequent travelers. You can make requests for multiple dates at once or create a new request based on a previously made trip.

Does SNCB Assist provide real-time updates during my journey?

Yes, during your journey, SNCB Assist provides real-time travel times. You can also see if an assistance agent has been assigned and is en route to you.

What devices is SNCB Assist available on?

SNCB Assist is available for iPhone and iPod devices. It is designed to be accessible on these platforms.

What is the age rating for SNCB Assist?

SNCB Assist has an age rating of 12+. This indicates the content and complexity are suitable for users aged 12 and above.

How often is SNCB Assist updated?

The latest version of SNCB Assist is 6.0.5, last updated on April 2nd, 2026. This suggests regular updates to improve functionality and reliability.

Does SNCB Assist have ads?

No, SNCB Assist does not contain advertisements. As a free application, it focuses on providing its services without interruptions from ads.