Said free trial but took my money!!!
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Bogus free trial
Response from developer
Hello, Illiibaf I’m sorry for the confusion. First of all, I want to clarify that this is impossible for us to do on purpose from our side. We cannot decide when to charge you. The only reason you would be charged immediately is if you are trying to get a free trial for the second time. The free trial works only once per Apple ID. This is done so people cannot delete and download the app repeatedly to get free trials again and again. You can contact us at davider@sneakeriest.com, but refunds are handled directly by Apple. We do not have access to your payment details and cannot issue refunds ourselves, as all App Store subscription payments are processed solely by Apple. This is actually a good thing, because your payment data is seen and processed only by Apple, which keeps it very secure. To request a refund, you need to contact Apple. Here is Apple’s guide on how to do it: https://support.apple.com/en-us/118223 Most refund requests are approved, so please submit the request through that page and you should probably be fine. Best regards, David
