Doesn’t track
Wilbere
Tracking
Response from developer
Hi Nissim, Thank you for riding at Snowbird and for trying out the app. We apologize for the tracking issues you experienced last season. The most common issue we've found is around the battery saver mode setting. We'd love to help you gain back those well earned stats next season. Feel free to reach out to marketing@snowbird.com or stop by our office at the start of the season and we'll make sure everything's all good to go!
Notifications need some work
Response from developer
Hi Racespleen, Thanks for using the Snowbird app and for riding The Bird! We appreciate the feedback and we're constantly working to improve how we send timely notifications and we definitely don't want to inundate you with unnecessary notifications. Currently we send lift opening/closure messages to app users who has opened the Snowbird app within the last week. We are looking at some potential features to give more customization around app notifications. Keep your eye's peeled for future updates!
Snowbird just wants your money
What happened?
Response from developer
Hi Achillen D, Thank you for using the Snowbird App and riding Snowbird. I'm sorry the tracking wasn't as dialed for you this season and we'd love to get it back in working order. We've seen some battery saver app releases that cause guests to have to make additional adjustments to their phone settings that generally fix these tracking issues. If you'd like to give the Snowbird App another try next season, feel free to email us at marketing@snowbird.com or stop by the Marketing office and we'll help make sure you're ready to make it to the top of the leaderboard! Cheers and pray for snow,
Bug Report
There’s a bug in the system counting extra vertical feet / lifts. And the vert feet doesn’t add up with the lifts. Would be AWESOME if you guys could check out and fix the bug, considering people actually win prizes end of year for these stats!
Positives are you can track and meet up with family and friends and see all the runs you did, even the time of day and what lift it’s from. That’s super cool this year! LOVE it
Would otherwise be a 5 star app <3
Dear snowbird
Love it.
Response from developer
Thank you so much for using the Snowbird app. Happy skiing/riding!
Wow
Response from developer
Thanks so much, we're so glad to hear you're enjoying the app. Keep your friends and family close... even on a powder day! Happy skiing/riding!
Great job!
Response from developer
Hi Crookette! Thanks so much for your review and we're glad to hear you're enjoying the tracking features. Happy skiing/riding and we'll see you on the mountain!
Doesn’t appear to save state between phones
Response from developer
Hi Bigsakana, Thanks so much for using the new Snowbird app. I'm sorry to hear that you last your previous ski stats. If you're moving to a new device, you can regain all of your previous tracking stats by visiting More> Settings> Restore Tracking Stats. You'll receive a code to your email associated with your account. Once you've entered your code, all of your ski tracking stats will be combined, even if you've been tracking on your new device. Feel free to email me at info@snowbird.com if you have any issues combing your stats and I'd be happy to help out!
Avoid the lines
I also love tracking in a group. I often ski with my dad and poke into the trees while he skis the groomers and we often had trouble timing up when we decided to wait for each other at the bottom vs riding another lift to catch up on the next lift up. Now we can watch each other and don’t waste time waiting around hoping the other person hasn’t already rode up.
This makes a great mountain even better.
Awesome!
Sick app for a sick resort
Not good
Response from developer
Thank you for your feedback and I apologize for the difficulty booking your parking reservation at Snowbird. Currently booking your parking reservation can not be done directly in the app, but you can access our booking portal located at snowbird.com/parking by visiting "Parking" in the app. We are looking into fully integrating parking into the Snowbird app for future builds.
