About
This app centralizes all your multi-channel sales conversations, including Facebook, Zalo, and Instagram, into one platform. It helps unify customer profiles, automate sales opportunities, and build custom conversion funnels. An AI chat feature provides 24/7 customer support.
What's New in SO9 CRM
2.0.0
October 28, 2026
Có gì mới trong phiên bản 2.0.0: • Đa ngôn ngữ: dùng SO9 CRM bằng Tiếng Việt hoặc English. • Đánh dấu "đã giải quyết" cho hội thoại Khẩn cấp. • Vuốt tin nhắn để trả lời hoặc chuyển tiếp nhanh. • Giao diện mới, trải nghiệm mượt hơn, hiệu năng tốt hơn. • Hỗ trợ iPhone Duo và iPad.
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FAQ
What channels does SO9 CRM support for customer conversations?
SO9 CRM supports a wide range of channels including Facebook, Zalo OA, personal Zalo, TikTok, and Instagram, consolidating all your sales interactions in one place.
How does SO9 CRM help with customer data?
It unifies customer profiles into a 360° view, ensuring you have a comprehensive understanding of each customer's history and interactions across different platforms.
Can SO9 CRM automate sales processes?
Yes, SO9 CRM can automatically create sales opportunities directly from messages and build customizable conversion funnels. It also features automated workflows for opportunity management and lead nurturing.
Does SO9 CRM offer customer support automation?
SO9 CRM includes an intelligent AI Chat feature designed to assist with customer care 24/7, helping to manage inquiries and provide instant support.
What are the main benefits of using SO9 CRM for sales teams?
SO9 CRM addresses common sales challenges like scattered management and missed leads. It aims to optimize conversions and significantly increase sales revenue by providing a centralized and efficient system.
What devices is SO9 CRM available on?
SO9 CRM is available on iPhones and iPads, making it accessible for sales teams on the go.
How often is SO9 CRM updated?
The latest version, 2.0.0, was released on October 28, 2026, indicating a recent update. The app was initially released on April 6, 2026.
What is the user rating for SO9 CRM?
SO9 CRM has a perfect rating of 5.0 stars based on 1 review, suggesting a highly positive initial user experience.
