Sociomile

Build a strong relationship with your customers via Social Media, Email, Phone and more in ONE Costumer Support Dashboard Increase Your Engagement with Customers Have a quick respond to customers questions and complaints from Emails, Social Media mention, hashtags, comments, etc. all in one place Organize your Conversations Convert all incoming emails, social media mentions, hashtags and comments into tickets. Prioritize, categorize and assign tickets so you never lose track of them. Make A Good Collaboration In Your Team Collaborate among agents, and escalate a ticket to other team members from across the company to provide quick and consistent answers to your customers Optimize your Helpdesk Sociomile's reports help you monitor helpdesk productivity, customer experience and agent workload straight out of the box. Publish Your Post Quickly And Easily Schedule your posts for all your social accounts and let Sociomile publish them automatically.