Do not put money in
Fans are already paying enough money..
Can’t Register
Response from developer
Hi! We appreciate your feedback and sincerely apologize for any inconvenience caused. If you could please contact us at support@socios.com, we will take care of the situation as quickly as possible. We value your experience, and your satisfaction is our top priority!
App is trash
Response from developer
Hi there and thanks for your feedback! It is discontent to see you have not had a positive trial with us. Why not to try again?! Let us know all the details about all inconveniences you have had till now via chat or email at support@socios.com and we will meet you there with solution, prioritising your comfort and safety with us! See you there!
Money can never be withdrawn from this app!
Update: They have stopped responding to my emails. My money is permanently stuck on the platform. Support does not know how the app works. I added two different debit cards just to get my money out and they won’t allow it. ————— They let you add money but will not let you take money out! Support is absolutely terrible.
Response from developer
We apologize for any inconvenience you may have faced regarding the withdrawal process. To ensure the security and integrity of our platform, we have certain verification requirements in place for withdrawing funds. These include verifying your identity and providing your postal address. These measures are implemented to protect both our users and the platform from unauthorized access and potential fraudulent activities. We have set a daily limit of $250 for withdrawals. This limit is designed to prevent unauthorized or excessive withdrawals and to ensure a secure financial environment for all users. If you have any questions please feel free to contact our directly via live chat or email at Support-us@socios.com. Socios.com Customer Support team
Fix the problem
Response from developer
We apologize for any inconvenience caused. We understand your frustration and apologize for the confusion. Sometimes, our app may display an outdated message when a new release is available on the App Store but has not yet been propagated to all users. This can occur due to various factors, including regional differences in app availability and the time it takes for updates to reach all devices. We strive to ensure that our app remains up-to-date and compatible with the latest iOS systems and all iPhones. If you ever face the issue again, please feel free to contact our support directly via live chat or email at Support-us@socios.com Socios.com Customer Support Team.
Zero stars
Response from developer
Thank you for sharing your feedback about our U.S app. We appreciate your input and apologize if it did not meet your expectations. We strive to provide a valuable and enjoyable app experience for all our users, regardless of their location. We regret that our U.S app did not meet your specific needs or preferences. We value your feedback and would love to learn more about your concerns. please feel free to contact our support directly via live chat or email at Support-us@socios.com Socios.com Customer Support team
Doesn’t work in the US
Response from developer
We apologize for any inconvenience caused. We understand your frustration and apologize for the confusion. Sometimes, our app may display an outdated message when a new release is available on the App Store but has not yet been propagated to all users. This can occur due to various factors, including regional differences in app availability and the time it takes for updates to reach all devices. We strive to ensure that our app remains up-to-date and compatible with the latest iOS systems and all iPhones. If you ever face the issue again, please feel free to contact our support directly via live chat or email at Support-us@socios.com Socios.com Customer Support Team.
