Gifts
Be Aware of Large Voucher/Gift Card Purchases
This time, I tried sending a pretty big gift voucher/card to my father in Korea for his birthday (SSG brand).
The delivery method was SMS, and from the get-go this was a bit suspicious. The phone number entry wasn’t in the right format, and of course my father only ended up receiving the KakaoTalk message but no SMS containing the actual gift. Despite having entered all of his information, unless I initiated the support inquiry, there was nothing he could do to receive support! He even tried calling their Korean number only to realize no one would pick up.
So I sent an email inquiry requesting support. The turn around was quick but it seemed the initial reply was a boilerplate copy-paste or an AI response. From that point I think my father followed up (in fear that I would’ve spent the money for nothing), but apparently it took a few more days of back and forth before they finally got it delivered via SMS to my mother’s phone.
It’s definitely been a big disappointment given how much money I’ve spent with them over the years and how big a transaction this was.
Love the app
빠른 배송
Easy and simple
🚩GIFT CARD SCAM❌❌❌
Hopes down... won't use this website again...
