Gifts
Great way to send gifts to people overseas!
JGJessice Griswold
Be Aware of Large Voucher/Gift Card Purchases
I’ve been a customer of SodaGift for a long time. I’ve tried flower, cake, and many mobile gift card deliveries.
This time, I tried sending a pretty big gift voucher/card to my father in Korea for his birthday (SSG brand).
The delivery method was SMS, and from the get-go this was a bit suspicious. The phone number entry wasn’t in the right format, and of course my father only ended up receiving the KakaoTalk message but no SMS containing the actual gift. Despite having entered all of his information, unless I initiated the support inquiry, there was nothing he could do to receive support! He even tried calling their Korean number only to realize no one would pick up.
So I sent an email inquiry requesting support. The turn around was quick but it seemed the initial reply was a boilerplate copy-paste or an AI response. From that point I think my father followed up (in fear that I would’ve spent the money for nothing), but apparently it took a few more days of back and forth before they finally got it delivered via SMS to my mother’s phone.
It’s definitely been a big disappointment given how much money I’ve spent with them over the years and how big a transaction this was.
This time, I tried sending a pretty big gift voucher/card to my father in Korea for his birthday (SSG brand).
The delivery method was SMS, and from the get-go this was a bit suspicious. The phone number entry wasn’t in the right format, and of course my father only ended up receiving the KakaoTalk message but no SMS containing the actual gift. Despite having entered all of his information, unless I initiated the support inquiry, there was nothing he could do to receive support! He even tried calling their Korean number only to realize no one would pick up.
So I sent an email inquiry requesting support. The turn around was quick but it seemed the initial reply was a boilerplate copy-paste or an AI response. From that point I think my father followed up (in fear that I would’ve spent the money for nothing), but apparently it took a few more days of back and forth before they finally got it delivered via SMS to my mother’s phone.
It’s definitely been a big disappointment given how much money I’ve spent with them over the years and how big a transaction this was.
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DDDRaCO, Ph. D.
Love the app
I live in the U.S. and regularly use Apple Gift Cards to purchase Japanese books through Japanese apps. After having trouble purchasing them through Amazon Japan, I was so glad to find SODA. It makes it easy to purchase gift cards from the U.S. I had an issue once, but their customer service was very helpful and resolved it for me. I’m very happy with the service and will definitely continue using it
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YYukami2
빠른 배송
항상 배송시간도 정확하고 선물도 더욱 다양해져서 너무 좋아요!! 이 앱덕분에 한국에 있는 가족들에게 선물을 할 수 있게 되었습니다. 감사해요!!
고고객이었습니다
Easy and simple
Great app for gifting items to family and friends, fast easy and convenient
SservantandslaveofAllah
