App said 3 day free trial and then charged me
Response from developer
Hi Ellie.G___, Thanks for the feedback, and I’m really sorry for the frustration. One of the subscription plans had a misconfigured free trial. It’s now fixed so it won’t happen again. Apple handles all refunds directly at reportaproblem.apple.com, and they usually process them quickly. If you decide to give the app another try, everything should work as expected now. Thank you
my favorite app for getting dressed
Stopped working at the last step
Response from developer
Hi Aliwangzhe, Thank you for the feedback and sorry for the frustration! We've investigated the issue and released a fix. Everything should be working smoothly now. If you still experience any problems, please feel free to reach out. We're here to help. Thanks again for trying SOHO.
