Worst app in the store doesn’t work
It works about 10 times and then it stops working for any solar system that I put on this my van it don’t work never does work works for 15 minutes maybe 15 times it stops working and he can never fix it cause you got a garbage goddamn programmer I don’t know what your problem is. Fix the damn app.
Response from developer
Sorry for the trouble. It may not be the app alone — could be device or connection related. Please email support@epever.com with your phone model, iOS version, gateway SN and what happens when it stops. We'll follow up until resolved.
Mise à jour
De puis la dernière mise à jour je ne suis même plus capable de me raccorder en wifi en local. Le distance n’a jamais fonctionné
Mr coles
I got this for my duo racer, it finds the starter battery and monitors it just fine but the leisure battery does not exist according to the app which is unfortunate cos thats what is most important. You do not need to sign up as you can use local Bluetooth to connect . It does not seem to update without restarting the app ive had victron before and that was much better. The controller seems to work fine but the app is very random for such a big company. Needs work. B- must try harder
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Might be great… BUT!
App is far different than any directions I can find to use it. Even guessing doesn’t work. Never shows up in WIFI selections. 👎
Response from developer
We sincerely apologize that our product failed to deliver a satisfactory experience for you. Some iOS systems have an issue where the WiFi page cannot be located, and we have reported this problem to our relevant technical team.
Freezes on load screen
Doesn’t even open just freezes on load screen. Had to use Android instead!
It’s ok
Not the greatest looking app. But functional. There is a start up bug - if there is no WiFi/data signal, the app hangs when started. If you are just using Bluetooth connectivity, that won’t work until data signal is found. Please fix this.
Shocking App!!
Shocking app!! Created an account then locked out saying invalid email address, then tried to reset password only to be told that I needed a verification code that never arrives when requested!!
Don’t waste your time with this 👎
Don’t waste your time with this 👎
Connection via dongle
This has wasted days of my time.
Basically it doesn’t work.
Improve your product or I shall buy another brand.
Basically it doesn’t work.
Improve your product or I shall buy another brand.
Will not connect to WiFi
App asks to be connected to WiFi
When it is already
Doesnt work
When it is already
Doesnt work
Response from developer
We sincerely apologize that our product failed to deliver a satisfactory experience for you. Some iOS systems have an issue where the WiFi page cannot be located, and we have reported this problem to our relevant technical team.If you have any further questions later, please send them to our email: support@epever.com
I rely on this heavily
This is a great app. I lets me see what my EPEVER solar charge controllers are doing on daily and historical basis. It gives me piece of mind when I am not around to know my solar is working.
Toujours besoin de se reconnecter
Pas de refrech, donc tours besoin de se reconnecter quand le téléphone réduit l’app ou tombe en veille. À date impossible d’avoir les données en continu, (ici je parle de la connection via Bluetooth
Awful
Hangs during launch 99% of the time. When it works, it’s OK. Shame, because the 7180BP charge controller seems nice.
Response from developer
We sincerely apologize that our product has failed to meet your expectations. We have fully updated our APP to address the issues you encountered. Please update it to the latest version. If you have any further problems, kindly email us at support@epever.com.
Update fiasco
Logged in today and couldn’t as my account does not exist so have to re create an account. But now the solar WiFi dongle shows offline and will not connect at all . So it’s bricked or on the account that now does not exist and still can’t reset it . What junk . Starting plans move away if this is not resolved soon
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It’s not that horrible
I don’t update my app since people cry in comments. My version is working fine.
Updates loose setup and require re-entering the system’s info
Updates wipe all my setups. Really annoying, not being able to program this simple action, really makes you wonder about the rest of their abilities.
Response from developer
We sincerely apologize that our product failed to meet your expectations. We have recorded your issue and forwarded it to our technical team. If you encounter any further problems, please send your feedback to support@epever.com.
You have to re-add your systems every time they do an update
You have to add your systems every time they do an update!
Awful software updates
Do this company even test their updates. Previously an update on EPEVER Pair software basically bricked the app for iPhone users and I could not connect to my mppt for months. Now after only a few weeks after finding new software Solar Guardian that was working until latest update I again cannot connect via Bluetooth. Spend the extra money and get Victron.
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Broke it again…
Every few months they update the app, and break it with no UX designers to inform the public how to make it work. It’s unfortunate, as Epever makes a good product, but their development team don’t seem to know how application development works in a professional environment. Gives Chinese software development a really bad name. Victron has lowered their prices so much and manage to update their app without breaking connectivity, so there really isn’t a good reason to choose Epever now.
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Finally!
Seems like after a couple of apps and attempt they finally got a good functional app for Bluetooth connection. Speed of connection is much faster and the range has even seemed to increase as I was not able to connect from another room previously. Nice work.
Great for Bluetooth on Tracer AN charge controller
I have an Epever Tracer AN 30A charge controller and I have been using the RS435 port wire-connected to a Windows computer to program/monitor it. Not very convenient and the app is not very user friendly. Got the Bluetooth adapter, downloaded this app for my iPhone and easily got it connected. No registration required for Bluetooth (“Local Connection “). The app is excellent, with clear displays for real-time data, and several other displays for the settings. The only odd thing is that when the app first starts up the “current setting” may not be correct. To make sure you have the correct current setting you need to hit the “Read” button at the bottom of the page. Why doesn’t this happen automatically when the app connects to the Tracer? It was also like this on the Windows app. To change settings you type in the new values in the current setting field and then hit the “Apply” button at the bottom of the page. There is also a “Reset” button. Not sure what this will do.
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