Took my money
Response from developer
We are sorry to hear about the issue you are facing. Please contact our in-game Support or email support@pineconegame.com to give us feedback with a detailed description and we will do our best to help you solve it ASAP. Hope to hear from you soon.
Awful
Response from developer
Thanks for reaching out, and we’re really sorry for the long wait. We match players based on similar skill levels to keep the games fair, and sometimes this can take longer than expected. If a match can’t be found, the entry fee is automatically refunded back to your balance. Please check your game balance again, and if anything still looks off, feel free to contact us — we’re here to help.
Amazing game
Big con
Response from developer
We are sorry to hear about the issue you are facing. Please contact our in-game Support or email support@pineconegame.com to give us feedback with a detailed description and we will do our best to help you solve it ASAP. Hope to hear from you soon.
Scammer
Response from developer
Hi there, we understand your frustration and want to assure you that we committed to providing a fair and just gaming environment for all our players. We always take allegations of cheating very seriously. We have a team of dedicated investigations who work tirelessly to identity and remove spam behaviors. We have investigated your claims and found no evidence of cheating. We have reviewed the match histories in question and found no suspicious activity. We provide a skill-based gaming platform where you are matched with real players around your skill level. Different game strategies will affect the score afterward By constantly playing our games, we believe you will become a master and win more prizes. We hope that you'll reconsider your negative reviews and give us another chance to earn your trust. Thank you:)
DO NOT GET
Response from developer
Hello there, sorry for the inconvenience. We want to clarify that we provide a skill-based gaming platform where you are matched with REAL players around your skill level, so it may take some time to match the players. If we can't find a player at same skill level with you, we will refund the entry fee to your account balance. Feel free to contact our customer service at any time if you encounter any issues in the app. We are always here to assist with your concerns. Wish you have a great experience in our games.
