Can’t log in
I subscribe to the Solution Focused Universe but my login credentials apparently are not valid when using the app. There’s no option on the login screen to change a password or ask for support. I love the training materials on the SFU website but the app is worthless.
Response from developer
HI , I'm sorry to hear you're experiencing issues with the app. To reset your password or get assistance with your login credentials, please contact our web team directly at webteam@elliottconnie.com. They'll be happy to help you resolve this quickly. Thanks again for your patience, and we look forward to getting you back into the app soon! Best regards,
Log in issues
I’d love to try the app, but as soon as I open it I’m asked for log in credentials. There’s no place to create credentials. I attempted a log in and got a message the credentials were invalid. I attempted to seek help from the support link and it takes me to a closed training session.
***Edit after developer response***
Still doesn’t allow me to sign on. There’s no place to create credentials. I’m taken directly to a log on screen when opening the app. I attempt to log on and credentials are invalid.
***Edit after developer response***
Still doesn’t allow me to sign on. There’s no place to create credentials. I’m taken directly to a log on screen when opening the app. I attempt to log on and credentials are invalid.
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Response from developer
You have to be a paying SFU member to have a log in to access our APP. The link to sign up to become a member can be found in our app description or you can sign up here: https://thefoundationsofsolutionfocusedbrieftherapy.com/subscribenow
