Requires phone number and texting
I don't use any apps that require my phone number over email
Is this thing ever gonna get updated to fix the bugs?
I haven’t been able to put an order in for pickup on this app for ages. I’ve relogged, deleted and redownloaded, even tried sending an email to the company itself, and I got no resolution or responses. It’s a shame bc their food is so good, but work has me on too much of a rush to get breakfast or lunch from them easily now
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It was a great app until….
…it stopped working. I always get “something went wrong” notifications no matter which tab I select in the app. I can’t even reach out to app support because it’s within the app and I get the same error message. Hoping this gets seen and can be addressed. Thanks
Hardly ever works
This app would be wonderful if it worked more often than not. If it doesn’t work I usually end up ordering somewhere else.
Terrible app
You go through the process of trying to order and there isn't even a button anywhere to check out and pay
App no longer works
Redirects to the payment screen and gives an error message saying something went wrong. Would be more stars if it was usable.
Improved
Previous ratings don’t show what the app has become now amazing upgrade from what seems to be from a couple years ago
App doesn’t work
It won’t let me check out because it wants me to put in my name, number, and email. But the phone is disabled, so I can’t put it in!
Also… these fields had placeholder text, which already said my actual name, number and email! I didn’t think I needed to do anything until it stopped me.
Also… these fields had placeholder text, which already said my actual name, number and email! I didn’t think I needed to do anything until it stopped me.
Rewards don’t work
Tried to redeem free burro reward but cashier couldn’t get it to work. I paid for it instead and my receipt shows I still have a free burro reward but since I can’t redeem it it’s worthless.
not able to add payment info
app was great until recently I was not able to update my payment info. Now I can’t order online.
never works ever
doesnt not ever work i dont understand
Amazing Mexican Food
I get Burrito Carne Ada and Nachos
App works now, but you’ll get spammed
Even if you disable all marketing communications you’ll still get spam text messages from various phone numbers.
App is great just in suggestion
Love the app and who doesn’t love Someburros (sometimes 3 times a week like it). Unfortunately I can not customize my items. Like if I want extra chicken in my burrito in my #12 combo, there is no extra chicken modifier, I have to add a $5 side of chicken and make a note the the $5 side of chicken is for my burrito in the combo #12. It’s fairly hard to tell if my burrito has extra meat or if they forgot to include the extra chicken in my order. Sometimes the chicken comes in a styrofoam container which is ok, just not the same.
Still easier than calling. Great job someburros
Still easier than calling. Great job someburros
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Slow
My online order said 18 mins for pick up.
I gave them double that before I headed to pick up my order.
It’s now been an hour and 18 minutes and I am still waiting for my order…
I gave them double that before I headed to pick up my order.
It’s now been an hour and 18 minutes and I am still waiting for my order…
South Chandler location? NEVER
Whatever you do, don’t go to the South Chandler location. There is one manager that is awful, she is rude and disrespectful. She has no business being in the service industry.
The new version is amazing
Finally a real upgrade!
It works now, give it a try! 9/21
After reading recent reviews I was hesitant to download and use the app for ordering. I reached out to Someburros and received a quick and courteous reply from Daniella.
She let me know that they had just re-launched their new-and-improved app, and the reviews were from the previous version. Shortly after I downloaded and ordered from our local spot, and it was an easy process!
My only complaint is that it continually asks to send notifications which is very annoying, but this review is for the functionality which is excellent.
She let me know that they had just re-launched their new-and-improved app, and the reviews were from the previous version. Shortly after I downloaded and ordered from our local spot, and it was an easy process!
My only complaint is that it continually asks to send notifications which is very annoying, but this review is for the functionality which is excellent.
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Useless
What a useless app. Like an earlier review, it always takes you to the website. Despite having a loyalty account for over a year, it says my email isn’t in the system. It gives options to log in using Apple, Facebook, or Twitter but none of those features work. It merely takes you to a blank screen.
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Great Restaurant, Bad App
Simply doesn’t function well. Every page that should let you accomplish something just opens a webpage in Safari. Can’t do anything on the app. Great food though, would recommended calling in your order
