Overall good usage
So close
Buggy for me
I used the demo and liked it, so subscribed several months ago.
I have never been able to log in. A screen is spinning saying it’s updating and to contact them if it doesn’t update. I don’t know how to contact the developer as the app is unresponsive so I can’t get to an info or help screen. Total waste of money so far.
I’m going to up my efforts to get the app running but otherwise will cancel.
Great app!
Really Disappointed
Response from developer
Thank you for sharing your thoughts. While our old version was a great proof of concept, it had a limited infrastructure that prevented us from introducing the most requested features from our customers. As a result, we built a new foundation with an upgraded writing experience. It features automatic backups, multi-device sync, and advanced writing tools, including improved chord functionality, light multi-tracking, and new rhyme/word tools. These new features, along with more to come, would not have been possible without shifting to a subscription model. We appreciate your feedback and understand the concerns about changes in pricing. To honor our legacy customers, we communicated this change well ahead of time and also offered a 65% discount along with an extended trial period. Please contact us so that we can continue the conversation. support@songwriterprofessional.com
songs deleted on their own
No Accessibility Options
I planned to write the developer directly, but the links in the app to request support or suggest a feature seems to require that I use the built in Apple Mail app. I do not, so I have no way to reach out the to developer. Overall, this was a bad app experience.
Response from developer
Ensuring Songwriter Pro is accessible to all customers is a priority for us, and we appreciate you bringing this to our attention. We sincerely apologize that we fell short. Please contact us directly so that we can assist you further. support@songwriterprofessional.com
It’s the best I have used!
A word of caution
Great Customer Service
Five Stars.
I've been a Songwriter Pro user for years, and after a recent update led to the app crashing on my phone, one of the two founders / owners of Songwriter Pro personally reached out to address the issue. This company is run by musicians, and they get it. Their dedication to resolving problems and regular follow-ups impressed me. In a digital age, the personal touch stood out, making me value Songwriter Pro even more. If I could, I'd give them 10 stars. To everyone on the leadership team at Songwriter Pro, thank you. Your personal touch and commitment to musicians mean a lot to me. I'm delighted that all my songs are intact on the newly improved app. Grateful for your dedication!
Response from developer
Thank you for the kind words, Bill. We appreciate your support!
A Game-Changer for Songwriters with Outstanding Support
What truly sets Songwriter Pro apart is the exceptional customer service. Neel provided outstanding support during a glitch that prevented Legacy members from signing in. He gave constant updates until the issue was resolved, showcasing the team's dedication to ensuring a smooth experience for every user.
Kudos to the Songwriter Pro team for creating a tool that caters to both beginners and seasoned songwriters. Whether you're penning your first song or fine-tuning your hundredth, this app is a must-have for anyone serious about their craft. Highly recommend! 🎶✨
Response from developer
Thank you for such a great review! Our team is committed to maintaining the high standard you've experienced and will keep working hard to exceed your expectations.
Great app. Great customer support.
Disappointed
I wanted to share my disappointment with the recent update of Songwriter Pro, an app that I’ve relied on for years. Unfortunately, this update has brought about a glitch that has locked me out of my extensive library of lyrics. As a dedicated user, this has been an incredibly frustrating experience.
I reached out to the Songwriter Pro team to address the issue and was advised not to delete and reinstall the app for now. However, this problem has persisted for weeks, leaving me unable to access my precious lyrics. The current version of the app has put everything I have written in jeopardy, and I am now locked out.
I urge the Songwriter Pro team to prioritize fixing this software issue as soon as possible. In the meantime, I kindly request assistance in recovering my lyrics. It is disheartening to encounter such a roadblock, especially after years of loyal usage.
I hope that Songwriter Pro will take swift action to resolve this matter. Thank you for your attention and understanding.
App lost my songs
Response from developer
Thanks for the great review! So glad to hear you're finding Songwriter Pro to be an irreplaceable tool for your songwriting needs : )
Why must you update to destroy your app
This App is horrible
Great customer service
Awesome app
A great songwriting tool.
The app is very songwriter friendly and intuitive…..I really like it and I highly recommend it for beginners and advanced songwriters alike.
The support team are really friendly and helpful and they have told me of some new features to come soon….I’m really looking forward to that! Great app.
Response from developer
Hey there- thanks for such a nice review and congratulations on your first two songs with Songwriter Pro! Please feel free to keep us updated with your progress by reaching out: support@songwriterprofessional.com. We love hearing how Songwriter Pro is helping writers around the world do what they love to do!
Lost 4 years worth of Work
Use paper and pen, instead of this app.
