Sony | BRAVIA Connect User Reviews

Customer Experience

Positive experience27.8% of reviews
Neutral9.4% of reviews
Negative experience62.8% of reviews

~ Based on 540 written reviews from the US App Store.

What users say

Is Sony | BRAVIA Connect Safe?

Sony | BRAVIA Connect appears safe based on user ratings. AppsHunter Safety Score for Sony | BRAVIA Connect is 90/100.

This assessment is based on 9,983 user ratings, with an App Store average of 4.5/5.

Safety Analysis

87.8% of ratings point to a safe experience
3.8% of ratings suggest some concerns
8.4% of ratings point to a risky experience

~ Based on 9,983 App Store ratings for Sony | BRAVIA Connect.

Is Sony | BRAVIA Connect Legit?

Sony | BRAVIA Connect appears to be a legitimate app. AppsHunter Legitimacy Score for Sony | BRAVIA Connect is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App bug - unable to connect device

App will most times not connect to device. Requires several app closures & reconnection attempts to connect. Once one closes the app, you go through the above to connect again. Not fit. Please fix.

Easy to use

Easy to use, very handy when you’re searching for the remote

No brain was used in dev

Who built this? Who built a web based login on a TV Remote app that logs you out every while? It’s a TV remote app and I’m supposed to login to my Sony account when I urgently need it to lower the volume or something? No brain dev, please, learn about token stateless authentication and auto token refresh, never ask users to re-login in order to turn the volume down - it’s much easier to find the remote than that.
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Syncing issues

Need to remove devices almost daily and re add to get the picture and sound to match. I understand the sync sound delay, most of the time the sound is coming before the picture starts speaking.

Be nice if it stopped crashing

Love Sony products but this app leaves a lot to be desired. Come back to it a day later and it can’t reconnect…over and over again the same problem. Using the app with a Bravia 9 II 65inch tv. Meh at best!

Hijacked by a Roku controller…

Have the TV, have the remote, have the app (obviously). Roku is HDMI 1. TV load to Roku. TV’s remote is useless and the app, can’t connect. Yes idiot checks for WiFi were done, even tried to reset and reconnect to tv as new… nope, didn’t recognize any devices (the TV).

Doesn’t work with Sony google tv KD65X80j

Don’t wast your time.

太垃圾了

更新了软件,回音壁死机不能用了,电视也不能看了

You rock

Thank you Sony team, much appreciated all your hard work

Unreliable

It works about 50% of the time. Otherwise, I can find the TV, but it cannot connect to the TV it found. Sony support has been rather unsupportive.

Worthless

Garbage, made a sound bar so advanced that it can’t even connect to a Bluetooth phone!

Not connecting to Sony tv

The tv was connected before suddenly it
Lost connection and can’t control the column from
Tv remote

Much better

This version is much better than the last view versions. So good!

U broke the app!

Latest app doesn’t connect to wifi!

Great Sound, Frustrating Connectivity

My Bravia 8 II TV connects without any issues, but the Bravia Theatre Quad frequently disconnects from the app. Every time I want to calibrate or change the audio settings, I have to remove the Quad system and pair it again. I've tried suggested fixes from Reddit, such as turning Wi-Fi off and back on, but nothing works. After reconnecting, it stays connected for about a week at most before the problem returns.

If you're someone who sets it up once and rarely changes the audio settings, it's a fantastic system with amazing sound. The real issue is the app and its unreliable connectivity, not the speakers themselves.

For a premium system, I expected a much more reliable experience. Sony really needs to address this with a software update.
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Update has killed the app

The latest app update has made the app useless in my house… I can no longer find my TV that has been controlled by this app in the past.

Télécommande qui ne fonctionne pas

Je voulais utiliser la fonctionnalité de télécommande de l’application, me permettant de commander ma TV Sony directement depuis mon smartphone et de ranger ma télécommandes physique dans son tiroir. Malheureusement, chaque fois que je quitte l’application et que je reviens, la configuration de ma TV est supprimée sans raison apparente et je dois systématiquement refaire toute la connexion entre l’application et la TV pour chaque utilisation. Ce n’est clairement pas pratique, ça n’a même pas de sens, il semblerait que ce soit surtout une application à usage « unique » pour configurer le système un point c’est tout, et éventuellement venir modifier une configuration de temps en temps. Dommage. Je n’ai pas essayé le reste des fonctionnalités pour le moment.
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Terrible

Took hours to update

App ok mais configuration complexe

La configuration des appareils Sony est d’un compliqué. Je ne comprends pas comment une firme aussi avancée peu avoir autant de retard sur la
Mise en place de fonctions aussi basiques !! Tellement dommage !

Should be Bravia disconnect

It continually disconnects from my 2024 Bravia 8, I have a Yamaha receiver and both their apps stay connected .