Sony | BRAVIA Connect User Reviews

Customer Experience

Positive experience28.1% of reviews
Neutral8.8% of reviews
Negative experience63.1% of reviews

~ Based on 452 written reviews from the US App Store.

What users say

Is Sony | BRAVIA Connect Safe?

Sony | BRAVIA Connect appears safe based on user ratings. AppsHunter Safety Score for Sony | BRAVIA Connect is 90/100.

This assessment is based on 9,640 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.0% of ratings point to a safe experience
3.8% of ratings suggest some concerns
8.2% of ratings point to a risky experience

~ Based on 9,640 App Store ratings for Sony | BRAVIA Connect.

Is Sony | BRAVIA Connect Legit?

Sony | BRAVIA Connect appears to be a legitimate app. AppsHunter Legitimacy Score for Sony | BRAVIA Connect is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App was OK until the last couple of TV for more updates

When I first got my Bravia 7, this app seem to work OK. You can use it as a remote and it connected consistently.

I don't know if it is an app issue or a TV issue, but after the last two Bravia TV firmware update updates, this app no longer connects more than once

I have to make the app forget the TV, then I am usually able to reconnect and it will work. But if I close the app and open it again, it says that it can't find the TV.

So the app is essentially useless unless you want to pair it every single time you use it.

Edit: as of August 1, 2026, the app never finds my TV anymore so I can't use it at all. TV is on and working fine otherwise, but the app never sees the TV anymore.
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Highly disappointed

I am a fan of Sony products. But the app will not communicate with my theater. Sound bar seven. Been trying for hours to get this thing to work.

Sony App

The Sony APP is one of the most difficult to use. It asks for verification via a code sent to your email which requires you to close the signin app. When you you return to the app it requires you to start over. It would make a lot less difficult if the app would text to you a code which IPhone iOS would automatically recognize and fill. The instructions for HDMI hookup is also very poor. Come on Sony for a premiere product you could do better.
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A no glitch app

Best remote without a glitch for Sony TV and sound system

It works but…

It functionally works, but it’s not intuitive. I typically only either want to adjust brightness or turn on night mode since the rest I haven’t touched since setup. Adjusting brightness/picture mode is not as simple as it should be. I never really use other remote functionality that they offer.

Unresponsive Apps

When in the homepage & one attempts to login to the preview Apps (YouTube, etc.) they almost always are unresponsive. The Apps don’t open.

Quad Thestre

Horrible interface

いちいちムカつくカスアプリ

HT-A8000で使用。
初期設定は上手くいったが、久しぶりにアプリを起動するとログアウトされていた。
再度ログインするも今度はサウンドバーとの接続がうまくいかず再度初期設定から…

ただBluetooth接続で音楽を聴きたいだけなのにわざわざ完成度の低いカスアプリを開かないといけないし、そのアプリも接続不安定で使い物にならない。

リモコンで操作ができるようにすればよかっただけなのに開発者の自己満アプリを必ず使わないといけないストレスに耐えかねてBoseに乗り換えました。

Very very good

Im like have control in my phone

Terry

Just posted the link to a video on YouTube where the person has a video about a woman in the middle of the night talking to the other women and their bodies being eaten

sony bravia quad theater speaker

I’ve been extremely impressed with the Sony BRAVIA Quad Theater Speaker system. The sound quality is incredibly clear, with powerful bass, detailed dialogue, and immersive surround sound that makes movies, music, and gaming feel cinematic. The 360 Spatial Sound technology creates a wide, realistic soundstage that fills the room without needing bulky speakers everywhere.
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Not easy to use

Trying to connect rear surround sound speakers and their system just doesn’t let me in and when I go online, it’s very confusing guidance bottom line is unless you’re techie. It’s an issue.

TV + Soundbar

Very happy with the TV and the soundbar.
The pic is excellent and the soundbar compliments the viewing experience.
It is. Sony, not some cheap Chinese brand.

Horrific connectivity

When it works, it works fine. Is it better than replacing my remote? Not really. Once the app wants to reconnect with refreshed credentials, hold your breath. Seldom works unless I restart it from scratch. Secondly, authentication is terrible. They want passkeys, which is fine. But they want you to scan a QR code - with another phone? 2MFA with email doesn’t work and sends you into a loop of QR codes. Terrible workflow.
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App sucks

Will not connect to TV with iPhone or iPad. POS useless app.

Substandard connection

App doesn’t maintain connection very well. Also very finacky; connects, disconnects, unstable, etc.

Great

Love everything about it

Sony Quad User: App loses connection

Yes, I’m on the same WiFi, yes Bluetooth and permissions are on, yes I did the setup through the app, my phone is up-to-date — but regardless of troubleshooting, the app will eventually say it can’t connect to the Sony Quad speakers. This seems to be a common issue with Sony’s speakers and it’s frustrating to see it unaddressed. The speakers work fine with my setup, turn on automatically with my TV, and so on. The app, however requires a full speaker reboot to work. So I don’t use it. Fix, or it’s useless to me.
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System updated lock you out of previous updates.

The most recent update said that I can’t revert back to previous versions of the system. Why is it so important to Sony that they push a system update that won’t allow you to revert back to a previous version?

First week of use

First impression is pretty good, setup was smooth using the app, the functions or toggles could do with little more explanations, the sound settings could be better highlighted and easier to access