Please use some common sense
Response from developer
Thank you for the detailed, honest review! We're glad you enjoy the level designs and side quests. Ads after every level are indeed too much—we're discussing better frequency strategies. Your price point feedback is also noted. We'll work hard to improve. Really appreciate your support!
Annoying Freezing
Response from developer
So sorry for the frustration! Please update to the latest version on the App Store first. If the issue persists, contact us in-game or email ops@magiplay.com with a screen recording and your device model. We'll help recover your progress. Thank you for your patience!
Extrem viel Werbung
Response from developer
Es tut uns sehr leid, dass die Werbung nach jedem Level Sie fast zum Löschen des Spiels gebracht hat. Wir verstehen, dass diese Häufigkeit sehr nervig ist. Wir werden Ihr Feedback an unser Team und die Werbeplattformen weitergeben, um die Werbefrequenz zu optimieren. Wenn Sie eine zeitlich begrenzte werbefreie Erfahrung wünschen, kontaktieren Sie uns bitte über ‚Einstellungen‘ → ‚Kontakt‘. Vielen Dank für Ihr Verständnis!
Starts fine
Response from developer
We're very sorry you feel that some levels are designed to push coins, money, or ads rather than strategy. We understand how frustrating that is. We'll carefully record your feedback about level design and ad/dependency and share it with the team for review. If you're stuck on specific levels, please contact us via 'Settings' → 'Contact Us' with the level numbers — we can provide assistance to help you move forward. Thank you for your honest feedback!
Gostei
Response from developer
Obrigado pela sua avaliação! Ficamos felizes que você esteja gostando do jogo. Se tiver alguma sugestão ou encontrar algum problema, por favor, entre em contato conosco através de 'Configurações' → 'Fale Conosco'. Divirta-se!
Spent more time watching ads than playing the game
Response from developer
We're sorry that the ads bothered you. We understand that ads after every level can be frustrating. We offer a paid option to remove forced ads, and you can also contact us through 'Settings' → 'Contact Us' for a temporary ad-free experience. We'll continue to improve. Thank you for your feedback!
This game is fun but it’s way too many ads, i continue to put not interested.
Response from developer
Hi, please "Contact Us" in the game setting. We will try our best to solve it for you.
Fun game but ads are too long
Response from developer
Thank you for loving our game and for your honest feedback. We hear you on the ad length. Ads help keep the game free for everyone, and we're always evaluating the balance. Your input is valuable. Please contact us in game settings for an ad-free experience!
Time limit
Response from developer
Sorry about the ads! Please contact us in the game settings for an ad-free experience!
NEEDS FIXED!!
Response from developer
Sorry about your experience. Could you please send us the screenshot of the issue you mention to "Contact Us" in the game settings? So we can get a better view of what problem you met. Many thanks and wish you a nice day!
Juego
Response from developer
Gracias por tomarte el tiempo de dejarnos tus comentarios. Aprecio mucho tus amables palabras y sugerencias, nos motivan muchísimo. Siempre buscamos mejorar nuestra aplicación y esperamos que puedas disfrutar de una mejor experiencia de juego. ¡Que tengas un excelente día!
NEEDS FIXED!!
Response from developer
Sorry about your experience. Could you please send us the screenshot of the issue you mention to "Contact Us" in the game settings? So we can get a better view of what problem you met. Many thanks and wish you a nice day!
Total manipulation to watch commercials.
Response from developer
Thank you for your detailed feedback, and we're truly sorry for the terrible experience you've had. The issues you mentioned—ads being too long, rewards not being granted after watching ads, and the move system making you feel forced to watch ads—have all been carefully noted. This is definitely not the experience we want to provide for our players. We will immediately report your situation (especially the issues of not receiving promised rewards after ads and the countdown leading to a vicious cycle) to our product and ad tech teams for investigation. If it's convenient for you, please reach out to us via "Contact Us" in the game settings with your account information and the specific time when the issue occurred. We will do our best to look into it and provide compensation. Once again, we apologize for the frustration and disappointment this has caused you. We are actively working on optimizing ad frequency and reward mechanisms. Thank you for your honest criticism.
Fun game and compelling story line
Response from developer
Thank you so much for your kind words! We’re really glad to hear that you’re enjoying the game, it means a lot to us! We always strive to improve our app and hope you continue to have an even better gaming experience. Have a great day!
PLEASE FIX THE BUGS!
Response from developer
We’re really sorry to hear about your experience and understand your disappointment. Could you please "Contact Us" in the game settings? We will look into the issue and try to address it as soon as possible.
Fun, but pricey
Response from developer
Hi, please "Contact Us" in the game setting. We will try our best to solve it for you.
Too many ads and timer doesn’t stop
is to get us to buy the stuff but geez. At least make the timer stop when I have to watch an ad to continue with play. Fix the timer situation and I will rate you 5 stars in spite of the voluminous amount of ads.
Response from developer
Hi, please "Contact Us" in the game setting. We will try our best to solve it for you.
課金ゲー
結局は課金ゲーです。
Response from developer
こんにちは。ゲームの設定から 「お問い合わせ(Contact Us)」 を選択してください。 問題解決のために、私たちは最善を尽くします。
起動できない
アップデートしてもダメ。
他のゲームはどれも動いてるので、このアプリのバグだと思う。
起動自体できないので、問い合わせも出来ない。
Response from developer
申し訳ございません。ご不便をおかけしております。 恐れ入りますが、ゲーム内の設定にある 「Contact Us」 から詳細をお知らせいただくか、store@magiplay.com までメールでご連絡いただけますでしょうか。 問題解決に向けて、できる限り対応させていただきます。 よろしくお願いいたします。
Great game 🥰
Response from developer
Thank you for taking the time to leave us feedback. We really appreciate your kind words and suggestions, it encourages us a lot. We always aim at improving our app and hope you could enjoy a better game experience. Have a great day!
