Sortly: Inventory Simplified appears to be a legitimate app. The AppsHunter Legitimacy Score for Sortly is 93 out of 100 points across 7 verification signals from App Store and developer data.

Sortly User Reviews

Name: Sortly: Inventory Simplified
Rating: 4.7 (9480 reviews)

Sortly: Inventory Simplified

Sortly Inc.

💼 Business

📊 Productivity

Customer Experience

Positive experience58.5% of reviews

Neutral8.5% of reviews

Negative experience33.0% of reviews

~ Based on 342 written reviews from the US App Store.

What users say

Summarized from real user reviews of Sortly. Based on 9.5K reviews and a 4.7/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Business app.

Positive things

🚀Powerful inventory management
📷Excellent photo organization
🔍Intuitive search and filtering
🏷️Useful QR code labels
👍Easy to use and set up

Negative things

💰Expensive subscription model
🔒Difficult to cancel subscription
🔄Sync and data loss issues
🔍Limited search functionality
🙅‍♀️Poor customer support

Is Sortly Safe?

Sortly: Inventory Simplified appears safe based on user ratings. AppsHunter Safety Score for Sortly is 94/100.

This assessment is based on 9,480 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.1% of ratings point to a safe experience

2.0% of ratings suggest some concerns

3.9% of ratings point to a risky experience

~ Based on 9,480 App Store ratings for Sortly.

Is Sortly Legit?

Sortly: Inventory Simplified appears to be a legitimate app. AppsHunter Legitimacy Score for Sortly is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

The best

Helping me keep track of my business inventory

bliss_angie

a month ago

Love it

jackibeabs

a month ago

Love it .

It works ! If you are moving, this is must.

Kish@60585

2 months ago

Great app and outstanding customer service

Sortly has been a game changer for my business. The app is extremely user‑friendly, reliable, and makes organizing inventory simple. Their customer service is top‑tier — Dara shared excellent tips, tricks, and guidance that helped me get even more out of the software. Five stars all the way. Highly recommend.
Eric’s Traders Den

Eric’s Traders Den

2 months ago

Abusé le prix

Appli correct mais le prix a l’année ou mensuel et totalement injustifié !

Vous pouvez proposer 14 jours de test ou gratuit, peu importe le prix à la fin qu’il faudra débourser reviendra de nouveau sur la toile.

Actuellement j’utilise une autre appli faisant du stock également que je paye 2 euros par mois voir 17 euros à l’année donc je pense on peut pas comparer

Remitachi01

6 months ago

Response from developer

Hi there, we're glad you like the app, but we understand the pricing is a concern. Did you know we offer a free version as well as 14-day trials for our paid plans? Please reach out to us at support@sortlyapp.com and mention this review so we can guide you toward the best option for your budget

Buggy

I’m sorry I got on it. These are the biggest issues: It either doesn’t save or looses data. It freezes the entire iPad. Add a note, then a price before saving. I dare you. The camera assumes you’re using iPhone.

pkusmdc

6 months ago

Sync

Every time I take items off it does not update so we keep thinking we got more items than we have. Desktop updates straight away app does not

XR2i8vJay

7 months ago

Sortly

I just don’t like it

Jace Diehl

7 months ago

Nice app

Vraiement utile de dingue

Phantox972

7 months ago

Response from developer

We’re so glad to hear you're finding Sortly so useful! Thanks for taking the time to share the love. If there’s ever anything we can do to make your experience even better, feel free to reach out at support@sortlyapp.com.

Super expensive

Extremely overpriced with almost nothing to justify the cost. The free tier feels useless and core features are missing or locked behind expensive plans. Not worth the money — 0 real value for what you pay.

Hans Kloss J23

8 months ago

Response from developer

Hi Nick - thanks for taking the time to share your thoughts. We’re sorry to hear Sortly didn’t feel like the right fit for you. Our Free plan is meant as a starting point, and our paid plans unlock more advanced features for growing inventory needs. If you’d like, we’d be happy to help you explore what’s available or answer any questions at support@sortlyapp.com.

Perfect but expensive

This is probably the only app where you can browse locations, sub locations and items in the same place (because some boxes contains other boxes that contain items) and it’s so useful, but subscription is way too expensive. You should create a mid advanced plan for private users who wants to do inventory of their garages or attic items and nothing else, willing to spend max £ 5 a month

Zaccandrea

9 months ago

Response from developer

Thanks for sharing your feedback — we really appreciate you taking the time to write this. We’ll be sure to pass your thoughts about pricing and a potential mid-tier personal plan along to our leadership team. In the meantime, we do offer annual plans at 20% off, with 50% off your first year, and we also have a Free plan that may fit your needs depending on how you’re using Sortly. If you’d like to talk through any of those options, feel free to reach out to support@sortlyapp.com and reference this review. We’re always happy to help!

Fantastic app

j2rik

9 months ago

This has to stop

$450 for a yearly advanced plan? That's nuts. $45 isn't ideal for a basic plan. By the way, I got emails every day from Sortly until I yelled at them and they deleted my account

Larsenv

9 months ago

Love it

This app is just great for keeping track of where you keep things. I like the fact that you can add photos and notes and create your own locations and sub locations.

Woogarr

10 months ago

Response from developer

Thank you for the kind review! We’re so glad Sortly is helping you keep track of where everything lives. Being able to add photos and notes, and set up custom locations and sub-locations, is exactly what we hoped would make organizing feel simple and flexible. If there’s ever anything we can do to help you get even more out of the app—like tips for faster adding, using tags, or running reports—just let us know. Thanks again for sharing your experience!

My sortly

I was very new to inventory and sorting boxes, sortly made it easy to learn use the sortly app. 1750 units inventoried

Mricandoit

10 months ago

atende

muito bom

Mauro Machado

a year ago

Response from developer

Thank you so much! 😊 We’re really glad you’re enjoying Sortly and appreciate you taking the time to share your feedback.

Not Recommend

For something to track inventory and nothing else, paying for subscription that jumps to over $1,000 is crazy. I’d rather redo my whole inventory (almost 2,000 items) than signup for their service again after using this app for almost two years!

Chinesecatt

a year ago

Absolute best system for organization and inventory

I have gone through pretty much every single app and service out there and sortly has always done everything that I needed to in terms of organizing things I have for sale to personal collections to household inventory. I love their QR feature. It works excellent. I use it to sort all my shelves. I want to say a big thank you to the developer for staying loyal to customers who signed up for lifetime subscriptions. I have like I said, signed up for so many others that either went away or changed their app so they didn’t have to continue offering service to their legacy customers.

jtbaugh

a year ago

900% price increase in two years! AVOID!

Like many other reviewers, I started with a low cost of about $600. Now, two years later, they’re asking for nearly $6,000, that’s a 900% increase! They are unhelpful and don’t seem to care. They are hard to work with, and I regret my choice. Now I have to redo two years of work with another company. We are already working to create an alternative system with other frustrated clients like us so we don't get caught up again like this. Any more info please feel free to contact me.

h28daniel

a year ago

Response from developer

Hi Daniel – we’re really sorry to hear how this has landed for you. After spending two years building out your system in Sortly, we can understand how upsetting this change must feel. Over the last couple of years, we’ve made some big updates to the platform—expanded features, added security enhancements, and improved performance for larger inventories and teams. But we also recognize that those improvements don’t always align with what every customer needs, especially when it comes to cost. We truly regret that this left you feeling like your only option was to walk away. If you ever decide to revisit the conversation, even just to share more about your experience, we’d be glad to listen. You can reach us any time at support@sortlyapp.com—just mention this review and we’ll make sure it gets to the right person. Thanks again for the time you spent with Sortly. Wishing you all the best with your next system.

Bait and switch

Despite a tremendous investment of time to get this software dialed in for my needs, I was satisfied with the overall capabilities. Three years into the subscription they sent an email notification that the annual rate would increase by over 300% in 30 days (from $468 to $1428). Needless to say the subscription has been cancelled and I am looking for another solution.

walletvoter