SOS Inventory Software User Reviews

Top reviews

Glad We Can Scan

The app is decent, but with no auto update on the cache it is difficult to ensure your getting the most updated information every time you open the app. Also with a growing company to update the cache takes longer and longer. There are also some functionalities that the website has that the app doesn’t that would be useful. Such as the items showing that they are on a PO but you’re not able to click on the PO or SO to show what PO they are on. So updating some features and the automatic cache would be nice to have.
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App interface

I enjoy the access afforded with the app though there are a couple of places you aren’t able to make changes under the SALES>SALES ORDERS tab: cannot alter these items- shipped qty, order stage. Also, the customer address does not show. Still, I enjoy its use.

Mobile app is terrible

Mobile app is terrible going on several years. Auto cache update is a must yet they refuse to implement it. If you want to waste an hour waiting on the cache to update this is the app for you. Terrible!

Third update

The mobile app is pointless. Manually having to update caches before use completely negates the ease of mobile use. It’s not needed for desktop use but maddeningly is required for mobile. This detail has been brought up to developers multiple times. Do they not ever use their own software?

Third review still terrible

The developers refusal to make an option for automatic cache updating makes the mobile app almost unusable unless you want to sit and watch it update over ten minutes

App is pointless until they add automatic updates.

The app requires you to manually update every time you use it. If you do not use the mobile app for a few days that can mean 10-15 minutes of waiting sometimes longer. When you can drive back to the office in about the same time it takes for the app to load, it really makes the app pointless. This has been brought to the companies attention multiple times. Each time it is met with continue to bring this up and maybe we will make it a priority. I can’t recommend this app at all.
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Needs work

Not easy to navigate. Need thumbnails on items. Needs to update automatically and instantly.

Manually having to update cache is stupid

There should be an auto update option every night at midnight or some set time for this app to update the information. I shouldn’t need to do it everytime I want to use the mobile app.

Decent, underwhelming

I like SOS quite a bit but I feel like the user interface on the app is not as straightforward and well designed as it could be. Though I will say it is nice that there is full functionality.

A better user interface would result in 5/5 star.