Getting started doesn’t work
Can’t Even Get Started
Little confused
Negative experience.
Great App
Delay
Response from developer
Dear Qovtxnhvn, Thank you for your feedback and we are very sorry that you did not have full satisfaction with the product. Time delay can happen depending on the kind of headphones you use. We recommend using AirPods Pro in noise cancelling mode or wired earphones. The delay you are describing seems to be much longer that anything we have ever encountered and we would be glad to check your config (which Iphone/IOS and headphones). Please do not hesitate to reach out to us at info@soundsgoodhearing.com. We are very interested in your feedback and as a young company we are working hard to improve the app. We appreciate a lot you taking the time to review our product.
To much reverb
Response from developer
Dear Job21357, Thank you very much for your feedback and we are very sorry that you did not have full satisfaction with the product. Reverb can happen depending on the kind of headphones you use. We recommend using AirPods Pro in noise cancelling mode or wired earphones. Please do not hesitate to reach out to us at info@soundsgoodhearing.com. We are very interested in your feedback and as a young company we are working hard to improve the app. We appreciate a lot you taking the time to review our product.
Works perfect!
Response from developer
Thank you very much for your feedback! Glad that you enjoy it.
No good!
Response from developer
Dear Noa-Grace, Thank you very much for your feedback and we are very sorry that you did not have full satisfaction with the product. The delay is unfortunately linked to the Bluetooth technology. If you were to use wired earphones the delay would disappear. This being said you can use the “disable mic” button when you speak to avoid the inconvenience. We are working on a more advanced solution that would automatically disable the microphone when you speak. Please bear with us, we are working on improving the app. When watching TV did you place you phone close to the TV or the speaker? We usually have good results in that space. Please do not hesitate to reach out to us at info@soundsgoodhearing.com. We are very interested in your feedback and as a young company we are working hard to improve the app. We appreciate a lot you taking the time to review our product.
