Terrible
I need the people who are going to read this to understand just how much I loathe and hate this app we use it at work and can not stand it I want a playlist for example like idk Michal Jackson I get maybe ONE song for every 14 songs of random people no one’s ever heard of and don’t get me started on like popular songs it plays maybe one song by any artist you look up and it’s not even their most popular song then another 13 of random mf people no one knows of and GOD FORBID you accidentally skip a song you can’t go back you’re forever stuck with that decision of skipping a song on accident theirs a host of other problems like the loading issues the app doesn’t even load half the time going between menus then I’ll find playlist of songs I’m like oh this seems like a cool playlist 2 songs maybe can’t shuffle a playlist cans queue any songs can’t pick a song to play and maybe I’m on the free version of it but if all that is locked behind a pay wall I hope you have explosive diarrhea and can’t find an open stall I hope both sides of ur pillow get peed on by ur dog and you lay down in it I hope ur car gets hit and run I hope ur late on all ur bills I can not begin to explain how much I HATE using this terrible app everyday I come into work
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App is down completely on all of my devices and several networks
I’ll remove the review when the problem is solved, but the app is down completely across all of my devices, we updated and tried several WiFi/data networks and it would seem the app, after being updated, didn’t function at all.
Good
Great simple operation - however frustrating that the option to refresh imported playlists from my handset has been removed.
No Support
My business has been trying for months to contact the company because ASCAP keeps saying we have to go through them to play music in my business. No response at all!
Crashes when logging in
Tried using it, but whether I try to log in it crashed
Professional tool
Very well designed and great support! Quite perfect!
How is it getting worse?
I didn’t think it was psychologically possible for them to make this app more difficult than navigate, and yet they did..
Great Music Service for Business
Finally we can create custom playlists and get the vibe for our business that we know we need. No more terrible premade “business” playlists. This service allows you to create your own playlists and import from Spotify. All licensing is included as well. The app is easy to use
Bien mais...
Cool mais malheuresement payant,il devrait avoir une verison gratuite sans abonnement,sinon bien :>
Easy music streaming for our business
Finally, a music streaming service licensed for business but feels like what we’re used to. We’ve tried antiquated commercial services that are so out dated and offer terrible service. With this app, we can customize playlists, schedule weeks of music for different day parts and adjust music for different areas (the refer to them as zones), choose new tracks for events, and holidays. Great user experience and easy to use.
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Won’t play out of aux cord
As of a few days ago,us iv won’t play out of my iPad or iPhone via our speakers when hooked up to the auxiliary cord but will play out of the device, which isn’t helpful in a business at all.
Response from developer
If music is playing from your device, the app is working as intended and the issue is local. Make sure that the connection between your device and speaker system is set up properly and that the volume is turned on.
PLEASE FIX YOUR APP
There are SO many problems with app!
1. I can’t organize the songs in my playlist alphabetically. This is so annoying!
2. When my playlist are on shuffle, there are so many repeats for no reason! I have hundreds of songs! Why do I hear the same song every hour?!
3. I can’t tell what songs are explicit and what songs aren’t because they all say explicit regardless!
These are the main problems of what feels like a million. This app frustrates me everyday! Can you please fix your app?!
1. I can’t organize the songs in my playlist alphabetically. This is so annoying!
2. When my playlist are on shuffle, there are so many repeats for no reason! I have hundreds of songs! Why do I hear the same song every hour?!
3. I can’t tell what songs are explicit and what songs aren’t because they all say explicit regardless!
These are the main problems of what feels like a million. This app frustrates me everyday! Can you please fix your app?!
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Response from developer
Thanks for leaving a review. We're sorry to hear that you're dissatisfied with the app. 1. To sort playlists alphabetically, edit the playlist and sort by title. 2. We'd be happy to look into why you're experiencing repetitions. Please contact us at support@soundtrackyourbrand.com and include your account name and email address. 3. Only explicit songs are marked as explicit. If you don't want explicit songs playing in your location, you can use the explicit filter feature to automatically block all explicit songs.
Overpriced and poor customer service
Unfortunately this software was a waste of my time and money. Used it for a few days, and needed to find another solution. I suggest you continue your search.
Response from developer
We're very sorry to hear that. Was there anything in particular that you didn't like about the software?
Amazing way to play!
Great selections and channels. I’m so proud to use an app designed for business use, that pays artists properly.
truly the best for my business
Soundtrack let’s me play the right music for my guests at the right time and that helps me drive more revenue and store traffic.
i’ve tried some of the other services and soundtrack is by far the very best for my business. Here’s why:
*one simple price gets Ascap & BMI off our back for licensing!!! (huge)
* they have every song I’ve ever tried to play. The biggest selection of premium music from the biggest stars and labels + wide depth. 55M tacks!
* The software is very flexible and very powerful yet really simple to use
* we can import Spotify playlists from our personal accounts even from customer accounts
* The simple admin controls allow me to let employees feel empowered while keeping their music choices within what works for our biz. (no explicit lyrics or death metal!!)
great customer service btw
i’ve tried some of the other services and soundtrack is by far the very best for my business. Here’s why:
*one simple price gets Ascap & BMI off our back for licensing!!! (huge)
* they have every song I’ve ever tried to play. The biggest selection of premium music from the biggest stars and labels + wide depth. 55M tacks!
* The software is very flexible and very powerful yet really simple to use
* we can import Spotify playlists from our personal accounts even from customer accounts
* The simple admin controls allow me to let employees feel empowered while keeping their music choices within what works for our biz. (no explicit lyrics or death metal!!)
great customer service btw
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Stay away
Poor customer service and low grade product. Hard to use and I don’t recommend
Response from developer
Thanks for taking the time to leave a review. We'd like to follow up and learn more about your experience with us. If you don’t mind, please send your contact details to support@soundtrackyourbrand.com and we’ll get back to you with a couple of questions.
Not nearly enough good music
We’ve been listening to this for a week now at my salon and it’s awful. It’s been playing a bunch of songs that none of us have ever heard of. We are at work more hours than we are anywhere else, we should get to legally listen to music that we know and love. This does have the options to block songs, but since we are working, no one has time for that. And so far we need to block about four out of five songs. We are all very frustrated.
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Response from developer
We’re sorry to hear that. Please contact us at support@soundtrackyourbrand.com and include your account name and email address, and our team will help you choose the right music for your salon.
Terrible Algorithms & Why Even Bother Transferring Playlists Over
Transferred Spotify playlists over and not only does it almost never play those songs, it adds their own to it. The algorithms are WAY off and don’t come even close to matching the vibe I’m going for with each playlist. Usually the only things the songs have in common are they are from the same decade. That’s it.
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Phenomenal Customer Service
A few days ago I received an email asking for feedback and I had responded with my thoughts. Just this morning an actual person from the company emailed me addressing my concerns and thoughts. I was absolutely shocked, I had no problems with the service just little things I disliked, but they responded anyway and even changed one of the playlists based on my observation that one song didn’t quite follow the rest of the playlist. I was so impressed I had to write a review. They pointed me in the right direction for my brand as well. Highly recommend.
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Misleading
Their marketing is misleading- it made it look as if licensing was covered for playing music in public, but PPL/ PRS say this isn’t the case and that it only covers playing it within the workplace to employees.
