Page view does not work any longer
Not sure what changed. Old versions work fine, something changed.. no help from support.
Southern Lady
App does not restore. Usually contacting will restore but this time no help for almost 2 months with a subscription that renews in the next year. Missing years of previous magazines before 2018. This company should be able to solve the app problem and give the customers what they pay for. Extremely annoying! No way to treat and keep good customers!
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The magazine won’t load
After months of begging customer service to help me, I still can’t get the magazine to load! This happens every time there is an update, this time no one will help! They have always fixed it before. I am paying for nothing! Please help!!!
Disappointed
After years of subscribing and paying for each issue, I can not restore my purchases as I no longer subscribe but have put my own money into these magazines.
How righteous!
This does not happen with any other magazine subscriptions I have.
Sometimes you just do not need to subscribe as content is somewhat repeated year after year but that shouldn’t give them them the right to take away what I bought.
Very disappointed.
How righteous!
This does not happen with any other magazine subscriptions I have.
Sometimes you just do not need to subscribe as content is somewhat repeated year after year but that shouldn’t give them them the right to take away what I bought.
Very disappointed.
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Missing Issues
Don’t waste your time I purchased multiple magazines one at a time and every time they change the app my issues are gone. Logged in today to find everything over the years gone and no way to get it back nor does customer service care. I was told if I can find the purchase charges from apple they could possibly look into.
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Where are the magazines
I’m missing a bunch of magazines I paid for. Also, where is my recent subscription?
Excellence in all things
Appreciate the care and detail you present in every article and picture. Wonderful ideas presented with excellence.
Read the reviews, not 5 star
This app is terrible!
I really want to subscribe to Southern Lady but from past experience I know the app is bad. I bought one issue at a time to see how it would go.
Now that I want to use it again everything in my library is gone. The issues I purchased can not be restored. Please fix this app as well as the Victoria app. I really want to subscribe but the apps just do not work!!!
I really want to subscribe to Southern Lady but from past experience I know the app is bad. I bought one issue at a time to see how it would go.
Now that I want to use it again everything in my library is gone. The issues I purchased can not be restored. Please fix this app as well as the Victoria app. I really want to subscribe but the apps just do not work!!!
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Very Poor App for Print Subscriber
I’m a print subscriber and can’t sign in using my account number. I’ve read every article they point you to and finally I just want to talk to a person. No number to call is listed anywhere. Is there anyone out there? Great magazines, I’ve been a subscriber to various ones by Hoffman for a decade but this is very frustrating!!!
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Love the magazine but app is terrible
The app keeps crashing. It’s really difficult to read the magazine with the frequent crashes. I won’t renew if it doesn’t get fixed.
Response from developer
Hello, We are really sorry to hear about your experience with the app. We want to make things right. Please feel free to contact us. We are here to help. -subscription_instructions@zinio.com
Terrible App
As refined as your magazine is, the app is not. Shuts down about every 5 min. I won’t waste my time typing about ALL the other issues because by the looks of it, over the past several years, the same complaints repeatedly keep coming up over and you have continued to turn a blind eye to them. The magazine itself may boast southern hospitality and charm, but your customer service is non existent.
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Response from developer
Hello, We are really sorry to hear about your experience with the app. We want to make things right. Please feel free to contact us. We are here to help. -subscription_instructions@zinio.com
App keeps crashing
Love the magazine, BUT....it Keeps closing itself every few pages. Maybe I should go back to paper copies-this is discouraging.
Response from developer
Hello, We are really sorry to hear about your experience with the app. We want to make things right. Please feel free to contact us. We are here to help. -subscription_instructions@zinio.com
Cannot purchase Southern lady Mag subscriptions on iPad store credit
Oh well any ideas? Keeps asking me for credit card.
Purchased a printed subscription and have not received any issues.
I purchased a subscription to receive printed copies of Southern Lady. Have not received a copy of any issues.
Response from developer
Hello, We are really sorry to hear about your experience with the app. We want to make things right. Please feel free to contact us. We are here to help. -subscription_instructions@zinio.com
Disappointing
I also have a print subscription. Ridiculous that you have to buy two separate subscriptions to download. Delete!
Response from developer
Hello, We are really sorry to hear about your experience with the app. We want to make things right. Please feel free to contact us. We are here to help. -subscription_instructions@zinio.com
Southern Lady
Never had a problem subscribing to an online magazine until now. Will not download subscription, paid for the year and have not seen automatic download of current month. Ended buying the issue for 4.99 even though I have paid for the year.
Response from developer
Hello, We are really sorry to hear about your experience with the app. We want to make things right. Please feel free to contact us. We are here to help. -subscription_instructions@zinio.com
App keeps crashing
Since the iOS upgrade, the app keeps crashing while I am reading. Before the experience was great with the app. Please address this.
No digital?????
Love the magazine, been receiving for years. Do not love that can not get digital...you should fix this immediately to keep existing customers happy
iPad subscription
I have a print subscription to Southern Lady, as well as Southern Living. I have always enjoyed the dual subscription availability I have with Southern Living, and assumed I would enjoy the same with Southern Lady. After downloading the app to my IPad, I am very frustrated that Southern Lady expects customers to purchase 2 subscriptions rather than honor my paid subscription to enjoy on my IPad as well. This is poor customer service, and in comparison to my other subscriptions who allow me to read both publications for only one charge, I will likely not renew my subscription when it expires.
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Scamming Print Customers
I love reading Southern Lady. I have had a print subscription for many years. After getting an iPad for Christmas, I wanted to add my magazines to it. This is the ONLY magazine that I subscribe to that requires its readers to purchase BOTH a print and digital subscription. I disagree with this practice and will be canceling my print subscription. Their competitors are better in tune with the customers by offering free digital to their print subscribers. I guess Phyllis Hoffman is hard pressed to keep her magazine afloat.
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