Garbage
It’s 2026 and this is the worst functioning app I’ve ever dealt with make a 2 minute task 30
Awful
This app is terrible. Why does university hospital have a MyChart app but southwest hospital, who is part of uh, have their own useless app
Does not work or open
Waited a month for tech support to give us an opportunity to get the link. Have the link finally. Now I constantly have to re- sign in over and over again to NO USE. IT HAS NEVER WORKED. IT US USELESS.
Useless App
Cannot set up an account. Southwest staff keep emailing invites but the email never arrives. Self-set up will not work and instructs you to contact customer service. Customer service is unable to set up an account and refers you to medical records. Medical records states they can’t do anything to help and refers you back to customer service. This problem has occurred with me, my wife, my father-in-law, and parents. It’s not an isolated incident.
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Garbage - don’t waste your time
This app is complete garbage. When you attempt to create an account and it sends you the access code, the access code that it sends does not work. I tried twice. I am finally just giving up. This is complete garbage do not waste your time.
Terrible App
The concept is very good so a person can see their health information at a glance. Unfortunately, in practice this app doesn’t work. Can’t even log on after you create login credentials. If I could, I would have given it zero stars.
App does not work
App does not work
Does not work
App doesn’t work. It will not even open. When I click on the “ get support " button it just takes me to the hospitals website.
Unusable
After submitting my username and password the app loads extremely slowly and ultimately errors out. I was not even able to access it. Will have to call the office Monday morning for my test results.
Terrible
Terrible app. Sends me updates that information is available but it’s no where to be found in the app or website. Southwest should just use the main UH system.
