SpareRoom Reviews: Is It Legit?

Customer Experience

Positive experience48.7% of reviews
Neutral13.4% of reviews
Negative experience37.9% of reviews

~ Based on 396 written reviews from the US App Store.

What users say about SpareRoom

Is SpareRoom Safe?

SpareRoom appears safe based on user ratings. AppsHunter Safety Score for SpareRoom is 94/100.

This assessment is based on 4,185 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.2% of ratings point to a safe experience
3.4% of ratings suggest some concerns
4.4% of ratings point to a risky experience

~ Based on 4,153 App Store ratings for SpareRoom.

Is SpareRoom Legit?

SpareRoom appears to be a legitimate app. AppsHunter Legitimacy Score for SpareRoom is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Still doing what it says on the tin well!

It’s such a nice way to get hold of nice people wo problems

Spare room

Great app

.

Obviously I liked using it in the beginning but later on this app was forcing me to pay

Room let

Best app for room or property

Over priced and poor consumer practices

SpareRoom charges users to contact newer listings and states that these listings will become available to free users after seven days. However, I have found several listings that appeared to remain restricted for significantly longer, in some cases nearly two weeks.

I’m at a point now where I feel it’s worth submitting this to the competition and markets authority, as I think it’s an unfair practise. Look out for my post on the SpareRoom subreddit if you have anything to add 👍
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Good app

Very helpful

Best place to find housemates

Been using this site for 15 years

Greedy

£30 for a month of better access is just greedy

Great app. Great company

Have been with SR nearly 20yrs and they have always been brilliant. Always there to help, and listen well. Generous with listings and provide a good calibre of applicants.

Home finder

Excellent 🙌

Bad Experiences

I was never successful in finding a room in spareroom. I encountered all sorts of dodgy actions from landlords- exclusivity and
racism among others from landlords. I had one viewing where I waited for 45 mins for the landlord to show up but they gave the room to someone else without informing me. Out of ten messages I sent, I received a reply to a couple only. I dod not know if they have a proper mechanism to filter the landlords.
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TL;DR Good but could be better

Since it’s basically the only app for its purpose, I can’t complain too much. However, adding some features would make it more useful for a room searcher.

A) In the sharing with options, you could make the only females, males and mixed multicheck. Coz I feel like most people want both their own gender or mixed.

B) also on the sharing with page, you could add only students, professionals or both to make search more efficient.

C) could add a page to see all hidden ads. If you accidentally hide an ad that you like, there’s no going back rlly.

D) sometimes ads in £pm and £pw don’t list correctly in the sort - least/most expensive.

E) the upgrades have been spoken about already in other reviews. I just want to say that I think we should be allowed the option to message someone who’s shown interest coz we would only do if we didn’t have any more people messaging, quite rare.

F) this one’s more about the people than the platform but if we could see if someone read our description when they messaged, it would save a lot of back and forth.

Quite useful overall function though. Thanks if you read all that.
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Price is unreasonable

As being said above, the price is very unreasonably high.
If it would be guaranteed you get room maybe but you pay money and then nobody replies to you.

怎么充钱

展示了一堆问题但我怎么update不告我

Response from developer

Hi there, we're sorry to hear you've not been able to top up. Once you've upgraded your account, you will be able to top up your Featured Ad funds by going to Account and then Featured Ads. If you are getting an error message or are struggling to find the option, please contact us directly at customerservices@spareroom.co.uk so we can assist you further. Best wishes, The SpareRoom Team

Using the app

Easy to use. But think having to pay to use the app isn’t cost effective and are already searching to find somewhere to pay to live. But all in all good tool and cool you can search for roommate as well.

Expensive member

28£ /month for message the landlord is rip off .

Not value for money

Very few rooms popping up in my area in uxbridge maybe for a weekly cost I can message one advertiser that’s all making it quite expensive.

Inappropriate low ball inquiries

I keep getting hits from people who aren’t suitable

Need an option to mark a message as “unread.”

Need an option to mark a message as “unread.” Sometime you accidentally click open a message and there’s no way to mark it as ‘unread’ and could end up forgetting to respond if you’re unable to reply immediately.

Ratings needed

This is my go to app to find tenants. However it’d be helpful to have some kind of rating system implemented that shows if someone hasn’t turned up to their viewing or responds very slowly or not at all etc. It’d be good to have analytics on who is a serious landlord/tenant.