SpareRoom User Reviews

Customer Experience

Positive experience43.9% of reviews
Neutral14.2% of reviews
Negative experience41.9% of reviews

~ Based on 296 written reviews from the US App Store.

What users say

Is SpareRoom Safe?

SpareRoom appears safe based on user ratings. AppsHunter Safety Score for SpareRoom is 94/100.

This assessment is based on 4,099 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.2% of ratings point to a safe experience
3.3% of ratings suggest some concerns
4.4% of ratings point to a risky experience

~ Based on 4,099 App Store ratings for SpareRoom.

Is SpareRoom Legit?

SpareRoom appears to be a legitimate app. AppsHunter Legitimacy Score for SpareRoom is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Inappropriate low ball inquiries

I keep getting hits from people who aren’t suitable

Need an option to mark a message as “unread.”

Need an option to mark a message as “unread.” Sometime you accidentally click open a message and there’s no way to mark it as ‘unread’ and could end up forgetting to respond if you’re unable to reply immediately.

Ratings needed

This is my go to app to find tenants. However it’d be helpful to have some kind of rating system implemented that shows if someone hasn’t turned up to their viewing or responds very slowly or not at all etc. It’d be good to have analytics on who is a serious landlord/tenant.

Penalise No shows

It would be nice to see an option to swiftly report no-shows, specially if they don’t notify you with a few hours. I have had in the past a full week with evening appointments for viewings where only two out of ten showed up. The rest didn’t even bother cancelling, zero consideration for other’s time. People are cancelling/postponing things in their life to be available for you! Show some consideration or be penalised.
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Over priced

App is so buggy and unreliable it’s horrendous to use. On top of that you have to pay extortionate prices to message people. Use any other app but this one

Mr

Filtering with key words does not narrow down to desired preferences

Unable to login

I never had issues in returning to Spareroom and logging in with my Facebook account but it became impossible. Tried with google and apple and the same happened. Just deleted the app. Awful in all ways from scammers to not being able to even use the app. Life is already hard why make it worse for people?
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Good App, annoying Users

Not a bad app overall, but I think Admin needs to start giving strikes to Flatmates that don’t respond after they put a listing up and maybe their listing gets taken off or moved to the bottom of the pile or something. There is literally an auto-reply feature so it’s quite irritating that people post their Ads and then don’t respond. Like I am paying to get first dibs and yet people are not responding.
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I call it Spare dafty

Avoid it at all costs

👎

Disgusting app, it's impossible to contact anyone without paying. Housing is one of the most basic human rights, yet people are left in miserable situations because of these greedy developers. Totally unacceptable.

Scam

Took my money after I’ve paid for verification and deleted my account.

Seeking professional female roommate with emotional intelligence.

Ages can range from 25 to 55. Ideally, close to DTLA.

Over priced

You have to pay to message people, extortionate prices. Would not recommend

It’s amazing and useful app for search of accommodation

It’s wonderful app plz must try

Functionality

Easy to use

Massively gone down hill

Used to be the go to app, but paywalls and shadow bans have made this virtually unusable, I’ve been searching 4 months and don’t get any reply’s to any adds I’ve message, support staff don’t seem to know basic maths let alone how to organise a refund.

It’s not perfect

Ive payed enough and still using the app for a few more weeks
Getting in touch with landlords take days
Also landlords don’t take down advertisements when rooms are full, I’m sure that’s in the T&Cs very annoying and unprofessional I think,

Mr

Good for apartment

WORST EXPERIENCE

i have been trying to make a single post as i’m looking for a roommate for 4 months now. i’ve talked to multiple employees including the owner and have been told i would be approved 5+ times only to be denied every single time and left on read now. i have genuinely never had such a horrible experience, and now i may lose my home because of them.
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SpareRoom who else ?

Have been using SpareRoom for over 15 years and would not use any other platform. Most certainly and unequivocally the BEST ♥️💎🤙🏽