SpareRoom Reviews: Is It Legit?

Customer Experience

Positive experience49.1% of reviews
Neutral13.2% of reviews
Negative experience37.7% of reviews

~ Based on 401 written reviews from the US App Store.

What users say about SpareRoom

Is SpareRoom Safe?

SpareRoom appears safe based on user ratings. AppsHunter Safety Score for SpareRoom is 94/100.

This assessment is based on 4,198 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.2% of ratings point to a safe experience
3.4% of ratings suggest some concerns
4.4% of ratings point to a risky experience

~ Based on 4,153 App Store ratings for SpareRoom.

Is SpareRoom Legit?

SpareRoom appears to be a legitimate app. AppsHunter Legitimacy Score for SpareRoom is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

G

5

The app is important

After downloading the app I’m getting enquiries again.

It seems like it’s a ‘must have’ for anyone advertising on Spareroom.

Without the app you need to check your emails and then goto the website and reply to any questions. Resulting in far fewer messages.

I was receiving 2 messages per week for 2 weeks but now I can respond instantly via the app it seems my ad has gotten traction.

After a couple of days my messages have picked up considerably and I’m doing viewings again.

Be good to be able to increase the text size so I can see it while driving.
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There needs to be a block function

I have been being harassed by a creepy guy on here for months on end, and there is no way to block him. I have submitted a report and had nothing back. How for an app where you are looking for people to live with, is there NO block button?!

Best app ever

Best ever app for finding a place to live!

Very Useful

Looking for a room, flat or flatmates? This is your app, filter features and very responsive people. Always updated with new properties and accommodations ready for you to enquire and view! Good luck on your spare room journey!

Still doing what it says on the tin well!

It’s such a nice way to get hold of nice people wo problems

Spare room

Great app

.

Obviously I liked using it in the beginning but later on this app was forcing me to pay

Room let

Best app for room or property

Over priced and poor consumer practices

SpareRoom charges users to contact newer listings and states that these listings will become available to free users after seven days. However, I have found several listings that appeared to remain restricted for significantly longer, in some cases nearly two weeks.

I’m at a point now where I feel it’s worth submitting this to the competition and markets authority, as I think it’s an unfair practise. Look out for my post on the SpareRoom subreddit if you have anything to add 👍
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Good app

Very helpful

Best place to find housemates

Been using this site for 15 years

Greedy

£30 for a month of better access is just greedy

Great app. Great company

Have been with SR nearly 20yrs and they have always been brilliant. Always there to help, and listen well. Generous with listings and provide a good calibre of applicants.

Home finder

Excellent 🙌

Bad Experiences

I was never successful in finding a room in spareroom. I encountered all sorts of dodgy actions from landlords- exclusivity and
racism among others from landlords. I had one viewing where I waited for 45 mins for the landlord to show up but they gave the room to someone else without informing me. Out of ten messages I sent, I received a reply to a couple only. I dod not know if they have a proper mechanism to filter the landlords.
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TL;DR Good but could be better

Since it’s basically the only app for its purpose, I can’t complain too much. However, adding some features would make it more useful for a room searcher.

A) In the sharing with options, you could make the only females, males and mixed multicheck. Coz I feel like most people want both their own gender or mixed.

B) also on the sharing with page, you could add only students, professionals or both to make search more efficient.

C) could add a page to see all hidden ads. If you accidentally hide an ad that you like, there’s no going back rlly.

D) sometimes ads in £pm and £pw don’t list correctly in the sort - least/most expensive.

E) the upgrades have been spoken about already in other reviews. I just want to say that I think we should be allowed the option to message someone who’s shown interest coz we would only do if we didn’t have any more people messaging, quite rare.

F) this one’s more about the people than the platform but if we could see if someone read our description when they messaged, it would save a lot of back and forth.

Quite useful overall function though. Thanks if you read all that.
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Price is unreasonable

As being said above, the price is very unreasonably high.
If it would be guaranteed you get room maybe but you pay money and then nobody replies to you.

怎么充钱

展示了一堆问题但我怎么update不告我

Response from developer

Hi there, we're sorry to hear you've not been able to top up. Once you've upgraded your account, you will be able to top up your Featured Ad funds by going to Account and then Featured Ads. If you are getting an error message or are struggling to find the option, please contact us directly at customerservices@spareroom.co.uk so we can assist you further. Best wishes, The SpareRoom Team

Using the app

Easy to use. But think having to pay to use the app isn’t cost effective and are already searching to find somewhere to pay to live. But all in all good tool and cool you can search for roommate as well.