Claims not processing
Have reached out to support four times over the past two weeks with no response. Claims are being sent back as not mailed in time. It’s your responsibility to mail them so what is the issue
KGKy grunt
Fraudulent app don’t use!!!
This app is a fraud been a member for more than six months. Thought I was paying for monthly membership only to be billed annually been seeking for weeks to cancel my membership only to be billed again so I was double billed for $84 apiece. no contact Customerservice number to reach out to the support email address you get no response. This is a scam that I’m trying to work with my bank to possibly dispute or get. Fraud charges on there as this is a scam. I did not approve any charges and they will not cancel my subscription. Do not use or download this app.
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Wwachman2003
App doesn’t work properly
I downloaded the app and went through all the claims to submit, took a lot of time to fill in the details of each of those claims and then got to the page to subscribe. I paid, it went through, and it looked like the claims had been submitted. It’s been at least five days and there’s no record that these claims have been filed. The other claims aren’t relevant to me so I deleted them. But every time I go back they are present again. I’m also getting conflicting emails to the same email account. One is asking me to finish my sign-up and when I go on it, it’s like I’m beginning all over again. The other informed me that there are new claims to look at, but when I go on there I actually get into my account, but there’s nothing new. When I press contact support, I am given options but when I press the option I want nothing happens. There doesn’t seem to be a way to contact them via the app. I’m going to try online and see if I can sort this out, but so far my experience with this app has been terrible. My daughter recommended Sparrow to me and she has been able to file claims and has received payouts. She agrees that the app is not good and she rarely uses it. Please fix your app and make it usable.
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Ffnutsy
Scam site
You submit and never receive payment even with documentation customer support does not exist when you reach out to them. There’s no response. They must’ve paid for reviews.
DDisappointedVegas
Scam
Be careful with this app. I was charged $72 on Jan 31 before I received clear confirmation or knowingly agreed to any actual qualifying settlements. False advertising of the claims you can make to get you to subscribe.
I’ve reached out to request a refund, but the process has been frustrating and unclear. Make sure you fully understand what you’re signing up for before entering any payment information.
I would not have proceeded if the terms and charges had been clearly presented upfront.
I’ve reached out to request a refund, but the process has been frustrating and unclear. Make sure you fully understand what you’re signing up for before entering any payment information.
I would not have proceeded if the terms and charges had been clearly presented upfront.
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RReviewingyou33
