App doesn’t work properly
I downloaded the app and went through all the claims to submit, took a lot of time to fill in the details of each of those claims and then got to the page to subscribe. I paid, it went through, and it looked like the claims had been submitted. It’s been at least five days and there’s no record that these claims have been filed. The other claims aren’t relevant to me so I deleted them. But every time I go back they are present again. I’m also getting conflicting emails to the same email account. One is asking me to finish my sign-up and when I go on it, it’s like I’m beginning all over again. The other informed me that there are new claims to look at, but when I go on there I actually get into my account, but there’s nothing new. When I press contact support, I am given options but when I press the option I want nothing happens. There doesn’t seem to be a way to contact them via the app. I’m going to try online and see if I can sort this out, but so far my experience with this app has been terrible. My daughter recommended Sparrow to me and she has been able to file claims and has received payouts. She agrees that the app is not good and she rarely uses it. Please fix your app and make it usable.
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Scam site
You submit and never receive payment even with documentation customer support does not exist when you reach out to them. There’s no response. They must’ve paid for reviews.
Scam
Be careful with this app. I was charged $72 on Jan 31 before I received clear confirmation or knowingly agreed to any actual qualifying settlements. False advertising of the claims you can make to get you to subscribe.
I’ve reached out to request a refund, but the process has been frustrating and unclear. Make sure you fully understand what you’re signing up for before entering any payment information.
I would not have proceeded if the terms and charges had been clearly presented upfront.
I’ve reached out to request a refund, but the process has been frustrating and unclear. Make sure you fully understand what you’re signing up for before entering any payment information.
I would not have proceeded if the terms and charges had been clearly presented upfront.
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SCAM SCAM SCAM Beware!!!
I’ve been a paying Sparrow subscriber for nearly two years and have signed up for multiple settlement claims through the app. Unfortunately, I have never received any settlement payments or financial benefit from any of the claims I enrolled in.
One of the reasons I subscribed was Sparrow’s guarantee that if settlement payments during the first year don’t exceed the cost of the subscription, they will refund the difference. Based on my experience, I’ve received $0 in settlement payouts despite paying subscription fees for a long period of time.
The app is easy to use, but my overall experience has been disappointing because I haven’t seen any results from the claims I joined. I hope the company reviews my account and honors its guarantee policy. I’d also appreciate clearer communication about claim status, eligibility, and how refund requests are evaluated.
I’m sharing this feedback so other potential subscribers can make an informed decision and so Sparrow has an opportunity to improve the customer experience.
One of the reasons I subscribed was Sparrow’s guarantee that if settlement payments during the first year don’t exceed the cost of the subscription, they will refund the difference. Based on my experience, I’ve received $0 in settlement payouts despite paying subscription fees for a long period of time.
The app is easy to use, but my overall experience has been disappointing because I haven’t seen any results from the claims I joined. I hope the company reviews my account and honors its guarantee policy. I’d also appreciate clearer communication about claim status, eligibility, and how refund requests are evaluated.
I’m sharing this feedback so other potential subscribers can make an informed decision and so Sparrow has an opportunity to improve the customer experience.
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App is not opening
I haven’t recieved any money from the things I’ve filed yet. But the main issue is the app is not opening
Bad
No customer support. I was charged $84 and won’t show my account and only brings me to a page to pay again.
school loan
terreneika flowers
A SCAM!!
Please be aware that you can file class actions for FREE! This app is a SCAM and is very OVERPRICED … you will be charged multiple times.
Refund please
Not Happy was Charge $84.00 did not authorize my charge. Cannot find anyone to discuss the situation with.
Useless
It won’t even register the app was closed and reopened. Doesn’t work.
Only accepts GMAIL
This is a great looking app – however they have a long way to go. Their only connectable email to Gmail! Not yahoo, no other alternative provided.
Other scam app
One more app trying to get you paid and after that ask you again to pay subscription to used Apple needs to ban apps like this one even if you ask to refund the money support it’s 0 on that app ask Apple apple said dispute is not approved
Doesn’t renew free monthly application attempts
^
Scam
They don’t let you delete account or stop subscription.
Neat app-no help button
This is a neat app. I hate that most features you have to upgrade to the premium, but that seems to be life these days. What I really don’t like is that there is no help button. I would like to add a second email address that is not tied to google. But the app keeps you signed in to google to add email addresses so you cannot add an Apple email address, or a yahoo email address, etc. It would be nice to have this fixed.
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Paid for membership but nothing works
I paid the annual membership and it has effectively taken my money and locked me out of using it. Nothing on my account hints that the membership is active when Apple says that I have it. Reached out to customer support via email and crickets. Worst experience ever
Refund please
Not Happy was Charge $84.00 not
Scam Beware
Used to be legit, but now filed with scams. You’ll get spam emails from five different “companies “ all tied to the same address. Will make you resubscribe after you’ve already got the subscription.
Won’t let me utilize my PAID membership
I’ve paid but he AP won’t let me make a claim. It says I have an unlimited plan, but when I hit ‘claim’, it takes me to a screen to select or a monthly or annual membership. I’m paying for the service but it’s not allowing me to use it. No fix yet that I can see, there are claims I would have filed but they’re now past the due date.
Aside from this new issue, the AP does not clearly identify updates on your claims. I’ve filled out so many for various claims, but I have only been paid out once. I’d like to check status to see if they were rejected, denied and why, but they have no information for you!
Aside from this new issue, the AP does not clearly identify updates on your claims. I’ve filled out so many for various claims, but I have only been paid out once. I’d like to check status to see if they were rejected, denied and why, but they have no information for you!
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Has to be a scam
Between the spelling errors and the continued prompts to upgrade to unlimited, after paying for unlimited, consider this a warning that this is a scam.
